Resolved
£30
Resolved
21 Casino - Another casino asking for personal bank details
When I deposit using online casino sites, I tend to use ewallets (Apple Pay and PayPal) and had used Apple Pay to deposit last time with this casino. ...
Resolved
€200
Resolved
Mystake Casino - They refuse to pay my winnings for 6 months
This casino a huge scam. When you request a withdrawal, they close your account and send you an email saying that the account is under investigation ...
Resolved
€480
Resolved
MalinaCasino - Delayed payment of 480 Euros
I withdrew 480 in total, half of it 15th of January, half of it couple of days later. The casino promises that it processes the withdrawals in 5 ...
Resolved
$502
Resolved
Cool Cat Casino - No update on withdrawal request for amount of $502
I placed a withdrawal request on 01/06/23, canceled the withdrawal on 01/11/23 & placed another withdrawal on the same day it was canceled. As always ...
Resolved
Resolved
Casoo Casino - Allowed me to KYC and Deposit from restricted country
Dear AG Team, in AUG 2020 I registered an Account at Casoo Casino. While registering, I gad to set a password, the Nickname , e-mail address and the ...
Resolved
€442
Resolved
Nucleonbet Casino - KYC Document Proof of Payment was accepted but then shortly rejected without a reason
I won on Nucleonbet Casino and had to send several documents to get my account verified. I sent the documents on 20th day of January and got two ...
Resolved
Resolved
MYB Casino - Disabled Account and Stopped Responding with a 40k Balance
I only am opening this complaint, after nothing but unsuccessful attempts at any kind of response from the sites staff or support. Earlier last week, ...
Resolved
Resolved
Boo Casino - Being ignored, they refuse to respond
I wanna start off with Ive spent boo casino about 40 emails due to my ability of not being able to sign in to the casino. One day It was working great ...
Resolved
$100
Resolved
Cool Cat Casino - Waiting on approval and withdrawal of $750
I won at playing on coolcat, was told if I use BTC withdrawals would be fast. I won $750 and withdrawal pending still, all my documents are verified ...
Resolved
€106
Resolved
N1Bet Casino - Withdrawal missing since 5 days
Made a withdrawal request on 20.1.23.After N1 Bet always declined docs and my withdrawal request as well, I was verified on 20.1.23.Support told me ...
Resolved
£450
Resolved
Swift Casino - Unable to request a withdrawal
Played at the casino and after playing for a period I wanted to withdraw funds. I was requested to submit documents which I did. I received ...
Resolved
$26,000
Resolved
Fairspin Casino - My withdrawal is being delayed
Hello,I don't understand why my withdrawal is still being processed when I made it two days ago.I play in more than 5 online casinos and withdrawals ...
Resolved
₹6,600
Resolved
BlueChip Casino - Blocked Account & no money
I made account in Bluechip and deposited 4600+500 Rupee. I play some casino games like roulette. After some time I see I got some free bet I used free ...
Resolved
£600
Resolved
PlayOJO Casino - Declined payment through AApple pay
Now my THIRD complaint to playOJO since the other didn’t have enough detail. I withdrew £600 into my Apple Pay account on Sunday the 22nd at 9:17am ...
Resolved
Resolved
Ice Casino - KYC verification not proceeding no cash out
I've been waiting for verification for days now. I have uploaded everything I wanted and requested. nevertheless, for days I've only heard the same ...
Resolved
Resolved
Nucleonbet Casino - Players bonus winnings have been confiscated
Hi,I redeemed a betting deposit bonus from Nucleonbet on November 22nd, 2022 where I deposited €200 and got a €100 sports bonus.I completed the ...
Resolved
$212
Resolved
Winz.io Casino - Incorrect Deposit, up to 60 days seems like a long time
Dear AGI made a deposit of $212.04 USDT Tether on the 18th of December, 2022. I made a mistake of sending those USDT to the ETH wallet instead of the ...
Resolved
€4,000
Resolved
Joo Casino - 4000 euro withdrawal pending for 8 days
Dear Representatives,First, they rejected my withdrawal several times because they need every time new documents. I have uploaded every document and ...
Resolved
$170
Resolved
1xBet Casino - Deposit not credited to my 1xbetaccount
Made deposit on December 15th to another account ,< removed >. I have not see these transactions reflected in my account till date. Please help!!!, I ...
Resolved
€150
Resolved
Betmaster Casino - Withdrawal declined and delayed
Hello, playing on betmaster for few months and I was very surprised how easy and fast everything works from bonuses to instant payouts, too good to be ...
Resolved
Resolved
Wild.io Casino - Deposit didn't arrive yet
I have made a deposit using usdt (bnb network) but the money didn't show up. I asked customer service why it didn't show up, they told me that it ...
Resolved
£5,440
Resolved
LeoVegas Casino - Account as been locked
I tried to place a bet on an online casino game and was told my bet exceeded the limit. I contact Leo Vegas the casino I’m playing with for them to ...
Resolved
$7,000
Resolved
Bovada Casino - Disabled account not getting customer service communication
I received emails two week ago about chargebacks, my account was disabled. I called my banking provider to overturn these chargebacks. I have been ...
Resolved
₹15,140
Resolved
Parimatch Casino - I have made a withdrawal request on 30th December 2022
I have made a withdrawal request on 30th December 2022 but till date I have not received my money status show issued. I have contact too many times ...
Resolved
₹2,240
Resolved
Parimatch Casino - Doing fraud by not giving withdrawal
I have requested a withdrawal on 23/12/2022 in Net banking method. Usually it's take 48 hours for successful withdrawal. But the withdrawal request is ...
Resolved
$417
Resolved
Freshbet Casino - Froze my money
I deposited around 90 dollars. Not played any bonus. With some luck I made from that 417 $. after that I request withdrawal. My account was blocked. I ...
Resolved
€100
Resolved
GreatWin Casino - My €100 are still not credited
I loaded €100 to the Greatwin casino via online banking. These were not credited to me and the support does not help but tries to get me to pay in ...
Resolved
$100
Resolved
Club Player Casino - Withdrawal denied twice with no explanation
I played a no deposit bonus at Club Player, followed all the terms and conditions and went through the wagering requirements. I have been verified. I ...