Resolved
€1,494
Resolved
Casinia Casino - Payments pending but casino does not answer
I registered this casino on 2.12.2022. I won pretty nice amount and have been trying to withdraw them. My first withdrawal was accepted instantly, but ...
Resolved
€2,017
Resolved
VulkanVegas Casino - Refuses to accept my documents and will not help me
I played on Vulkan Vegas on 17/11/2022 - 5 weeks ago. Since then I have been trying to get my 2016,8 euros winnings but they are making it impossible ...
Resolved
Resolved
BlueChip Casino - Self exclusion request ignored
This is my second complaint, the site does not answer my e-mail...it is been 2 weeks, and keeps dragging it.They finally answers one e-mail after I ...
Resolved
Resolved
Swift Casino - No communication again
First they didn’t communicate until I reported them here, then they did and now they aren’t again. They called me about a bonus offer, I deposited ...
Resolved
$20,000
Resolved
Planet 7 Casino - Account closed without explanation and winnings not paid
Hi,My casino account is closed and they are saying it is closed and cannot be reopened but I have winnings of 20000$ in the casino account and they ...
Resolved
$19,313
Resolved
Planet 7 Casino - Payout Requests Delayed for up to 1 Year
I have 11 pending withdrawals dating back as far as 11/29/2021 for a total of 19,313.41. I have reached out to customer service through their chat at ...
Resolved
€980
Resolved
Slotella Casino - No money and no contact
As you can see attached I've made a withdrawal request 221212 of 980 euro.I try to get in contact with them with no success. I have written to the ...
Resolved
¥2,500
Resolved
Goodman Casino - Deposit not processed after 10 days
I got an email for an Ask Gamblers Christmas stocking and deposited the money via bank wire transfer, but it has not been reflected after 10 days.I ...
Resolved
£90
Resolved
PlayOJO Casino - Withdraw time
I made a withdrawal 4 days ago for £90, and I still have more money I would wish to withdraw…This first withdrawal still isn't in my bank account.I ...
Resolved
Resolved
Black Diamond Casino - Account blocked withdraw money not given
I have made a account in Black diamond casino and deposited also but they blocked my account. I had $113 in account, when I tried to withdraw that ...
Resolved
Resolved
Genesis Casino - Withdrawal request
Dear Sir/Madam,I have requested a withdraw on the 30/11/2022 and still no action from your side.My account was previously verified and after I ...
Resolved
₹1,000
Resolved
JungliWIN Casino - Withdrawal is not credited for 1 week
Hi Askgamblers I was withdrawn my 1000rs money on Dec 14 but still it is not get credited yet. They are saying we will check with payment provider ...
Resolved
€7,147
Resolved
Freshbet Casino - Stopped replying and withdrawal function disabled, 9 days now
Hello!I opened an account with Freshbet on the 11th of November. Made a deposit of €195, placed a bet and lost. Made another deposit of €195 and ...
Resolved
£2,400
Resolved
PlayOJO Casino - Not receiving my winnings within the promised time frame
By writing this I’m hoping in getting a clearer picture on why my ‘player pending’ withdraw request is yet to be processed after 48 hours which ...
Resolved
£230
Resolved
PokerStars Casino - Frozen accounts and will not reply back
I was playing normally and deposited with PokerStars and I got a message saying my account is frozen I can’t log in. Got an email to send documents ...
Resolved
€1,500
Resolved
Tournaverse Casino - 9 days of waiting for my withdraw after the casino has already sent the money as they claim
I signed an account here, won 1500, took me two weeks to fully verify my account , and two or three times I had to drive to the bank to bring them ...
Resolved
€730
Resolved
VulkanVegas Casino - Declined payment But not real reason
Greetings, This is not even complain but you can take it as complain if you want. The thing is my withdrawal was declined and when i asked why, answer ...
Resolved
€30
Resolved
Locowin Casino - Pending withdrawal for 30 euros
Hello,I got a Cash-drop from Locowin 16:th December and played for a while and decided to cash out cause the smallest withdrawal was 30€. And I have ...
Resolved
₹18,000
Resolved
Betmaster Casino - Rejecting payment and asking for unnecessary documents
Dear team,I want to raise an Issue against this casino. I have deposited INR Rs.6000 through my MuchBetter wallet and managed to accumulate INR 18,000 ...
Resolved
€1,500
Resolved
Lunar Slots Casino - Delayed withdraw and no answer from finance team
Lunar slots wanted me to send a ton of documents and I did. Transfers via bitcoin should be processed within 48 hours as I got told. Unfortunately ...
Resolved
$40
Resolved
Snatch Casino - Not refunding money
I have deposited to casino on 28.10.2022 40€ by ukpay.app (Mastercard debit). After deposit it "showed" all went through but no.. Deposit was ...
Resolved
£351
Resolved
PlayOJO Casino - Account Access problems, no-one is helping
I was playing as normal on my account all of a sudden an error message appears saying I cannot play for real money and that I should contact support. ...
Resolved
Resolved
Ruby Slots Casino - Need Account Verified So I Can Withdraw
I have sent my items in for account verification multiple times now and have received nothing in return. None of the contacts work on the contact us ...
Resolved
£2,700
Resolved
Monster Casino - My withdrawal is still in pending
Hello my name is PETER and about 5 weeks I open this account to Monster Casino I start playing using for deposit my phone numbers which I got it from ...
Resolved
$7,127
Resolved
Cool Cat Casino - Withdrawal issues last for a month nearly
11/27/22 I requested a withdraw of $2287.93 it was approved in 12/5/22 as of today 12/21/22 I’m yet to receive it (via bitcoin) and was told that ...
Resolved
$100
Resolved
EUSlot Casino - EuSlot Casino refuses to process withdrawal and has made some ridiculous requests instead that lacks justification
Today I deposited $30 at this casino using my EcoPayz account. I did not take a bonus and turned over my deposit amount more than the required number ...
Resolved
Resolved
All Wins Casino - My withdrawal has still not been paid
I made a withdrawal on Allwins Casino for 4175.76 Euros on the 7th December 2022. I completed all of the verification and ID checks including a phone ...
Resolved
₹5,001
Resolved
1xBet Casino - Money debited but not credited in casino
Hi Again facing the same problem which face few days before. I deposited INR 5001. Money was deducted from my bank account but not credited to casino ...