Solved Casino Complaints - Page 389

Ruby Slots Casino - Still waiting for wire transfer $1167

After resubmitting multiple documents and hours spent online, with Customer Support Staff; I am instructed to just "wait and have patience." It took ...

BitDice Casino - They refused my winnings and also they refuse to tell me why

They stopped answering my email, and chat messages. It’s been almost one month and also blocked my account for no reasons and explaining. I had 1k$ ...

Bongo Casino - Withdrawals being cancelled

I have a balance of 20eth (eur 35,000) ( 2.1 I requested a withdrawal and 18.11 is balanced) and cant withdraw, as all my withdrawals are being ...

Ruby Slots Casino - Unable to contact, quite concerning not even getting response

I, once again, verified my identity (I have done so at least 6 previous times over the years) and my documents were approved. I requested a cashout on ...

Mystake Casino - Account verified by KYC but delayed payment

Hello, I would like to know if you can help me please, KYC asked me for a video with my ID and information written on a paper with the date and ...

Ruby Slots Casino - No contact delayed verification and unable to withdraw winnings

Attempted to withdraw on 16 August and got told I put verify, Ruby slots states up 72 hours to do this on their website. Followed up on 19th and ...

Cool Cat Casino - Approval of my withdrawal delayed

Hello,I am requesting help with getting my withdrawal request approved. I requested a payout of $1500 through wire transfer on 15 September 2022. As ...

Cool Cat Casino - Waiting for a withdrawal since August

On Aug 7th I requested a withdrawal for $2500 on Aug 24th it was cleared and told it was sent to processors. I have been in contact back and forth ...

Videoslots Casino - Slow verification process and pending withdrawal of €2,000

I have been waiting for 3-4 weeks for them to check an additional document which they required to pay my pending withdrawal. My account was already ...

Planet 7 Casino - Can not get winnings, keep on denying me

I have been trying to withdraw my winnings for over 3 months to them denying me every time! They give me no reason and don't even let me know I was ...

CasinoJAX - Account closed payment missing

I registered at CasinoJAX and deposited using BTC from Coinbase.As screenshots show I sent 800 NOK to the BTC address on the deposit page.While I was ...

Rolletto Casino - Not receiving my 7500 withdrawals

I have requested two withdrawals on the Rolletto website one for €5000 and the other for €2500. I went through the verification process and this ...

31Bet.com Casino - Weekly and monthly deposit limits

Hello!I hope you can help me solve this issue.06.09.2022 or 07.09.2022 I activated monthly deposit limit to my account, allowing me to deposit €20/ ...

Ruby Slots Casino - Still waiting for my funds in amount of $3150

Dear Askgamblers,Please help. I've tried several times to get my money from Ruby Slots. I initially made 2 requests for withdrawals on August 14th, ...

Winz.io Casino - 60 USD of deposit not found in my account

Hello AskGamblers,I have an unresolved issue with WINZ.IO casino last 3 days. I had deposited $60 on 28th September at 00.25 AM and the fund had been ...

Woopwin Casino - Intentionally delaying withdrawal

Hello @AskGamblers,Woopwin is withholding my withdrawal of 50€ without any cause or reason. I am verified with them since months ago and I played ...

PlayOJO Casino - Withdrawal taking forever

Can I please have update on my withdrawal request please? It's more then 11 hours as stated, my first request was way more faster then this. I'm ...

Parimatch Casino - Forty two pictures for verification process are not enough, verified two months ago thou

Parimatch, should be called "Winners. Not. Welcome."Placed 2 bets for 350 CAD and 150 CAD. In total won 900 CAD. Got limited to 13 CAD. Instantly. ...

Slots Magic Casino - Casino is not paying me my money

Ima verified customer with slots magic however as stated on there site the withdrawal average time is 11 hours still 7 days later im waiting and dont ...

Pulsz Casino - Been a over a week and no payment and no response

I have been playing at pulsz for a pretty long time now and have never tried to cash out until recently. I won a little over $5000 so I tried ...

Golden Lady Casino - Never received my payout of $100 and no contact availabe

I have been using Golden Lady Casino for three months now and I’ve never had an issue with my first withdrawal. But however on the 24th of this ...

Betway Casino - I have 6 withdrawals that haven't been paid since 21st September

Hi, I have 6 withdrawals that haven't been paid since 21st September and later. Usually it would take 1-2days for the withdrawal to reach my account. ...

PlayOJO Casino - Withdrawal being made impossible due to constant re-verification

I tried to withdraw my funds and they’ve asked me to verify my account but it had already been verified a few months prior to this. I submitted my ...

SupaCasi Casino - SupaCasi delaying payment for 4 Months and 1835 Euro balance

Hello. I made an account on SupaCasi, I deposited numerous times and my account is even on minus for the whole time. my balance is now 1835,75 Euro. ...

mBit Casino - Issue with delayed verification, won 11,195 LTC

I want to file a complaint against MBitCasino who does not withdraw my money. I won 11,195 LTC and applied for withdrawal on August 9th. On August 10 ...

Betway Casino - Locked account and withdrawal can't be done until the call has been made

Hi, I am a very old customer of betway's. Have deposited a lot there too. Recently after winning big and asking for withdrawals to my skrill, my ...

Woopwin Casino - Withdraw over 12 days

Withdraw is taking 12 days now. KYC has verified ages ago. Chat slow with no point in answering, Email slow answer with no logic and now it is 15.9 ...

Vegas Strip Casino - Owed since May

Hello I am submitting this complaint in regards to the $5,000 that was originally requested on May 18th. I have followed up with live chat a number of ...