Bonus Issues - Page 2

Stake Casino India - Unable to Claim Stake Bonus and No Response from Support

Dear AskGamblers Support Team,I received a bonus from Stake, but I am unable to claim or use it even after trying multiple times. I believe I have ...

Stake Casino - Complaint Regarding Unjustified Bonus Cancellation by Stake

I am submitting a formal complaint against Stake Casino regarding the unjustified cancellation of a promotion bonus, despite fulfilling all terms and ...

Spinanga Casino - Missing bonus for completing a card collection

Dear AskGamblers Team,​I am filing this complaint against Spinanga Casino regarding a missing bonus for completing a card collection.​I have ...

Frumzi Casino - Deposit Bonus Not received

I Am extremely disappointed with Frumzi Casino. I deposited €300 on Saturday and was promised a deposit bonus, but it has still not been credited. ...

1win Casino - Cheating without giving bonus and marked it as successfuly credited

Gaming ID: 79925791 is my gaming ID with 1win. I participated in the tournament section event conducted by 1win and won 15k from the event, which was ...

Claps Casino - Unfulfilled bonus promise and 7 day stalling by support

I am reporting Claps Casino for failing to credit a bonus and compensation promised to me 7 days ago. On January 12th, I was assured by support agent ...

Roostino Casino - Wrongfully confiscated funds

hi i made a deposit of €21 as i received a text message offering me 100% match bonus, i got €21 bonus money my balance was €1500 after wagering ...

Rollero Casino - 3000 dollars confiscated illegally

The following complaint is filed because the Operator confiscated 3000$ illegally from my account and is not complying with its own Terms and ...

Claps Casino - Casino refuses to fix bonus issue

On 01/12/2026 I deposited at this casino using a deposit bonus for wager free free spins won at their bonus wheel. I made my deposit, recieved my free ...

Blaze Spins Casino - Bonus removed when wagering was almost complete

I am submitting this complaint because Blaze Spins removed my active $100 VIP Chip bonus while I was still wagering it, which caused the loss of my ...

Sweep Las Vegas Casino - Company denied redemption and confiscated funds

I made a redemption for $257.60 which I earned through gameplay. Sweep Las Vegas stated that some activity did not align with fair play and closed my ...

Parimatch Casino - I am vip club member and my manager not responding since 10 days regarding my bonus she always on leave

Hi Askgamblers team,I am vip club member of parimatch, my account is vvip club, parimatch give me personal vip manager,Every week on Monday I received ...

Fortune Play Casino - Unpaid cashback

Hi, hope you can help. I participated in a cashback promotion at Fortuneplay casino on the 18th of December. I made deposits totalling 69euro and as ...

PowerPlay Casino - Lucky rush leaderboard tournament

Hi I participate in the lucky rush leaderboard tournament by playtech on Dec 18 I placed 48th place which means I'm suppose to get a prize of $750 it' ...

Frenzino Casino - I request the release of €225.20 or clear proof of a specific rule breach

I deposited €50 twice and used the promotional free bets strictly according to the rules on basketball events.After winning, the casino cancelled my ...

BiggerZ Casino - Losing winnings from the Freebet bonus

I created an account and took advantage of the 100% sports freebet bonus offer. I read the bonus terms and conditions and also inquired via live chat ...

OnlySpins Casino - Misleading information from the casino representative

Hello,Before I have made a deposit I have been informed by the consultant on the live chat that I can do it via Mifinity to get 200% crypto bonus. I ...

5Gringos Casino - Challenges not being awarded

Hello,There are two challenges available for $30 and $82. I have completed all the challenges however there is an issue with the login challenge which ...

LunuBet Casino - Bonus payout issue

On 30 September 2025, I received an 85% deposit bonus at the casino.Bonus ID: 2057013481I deposited €200 and received €170 as a bonus.I wagered ...

Cleobetra Casino - Amount cashback sport wrong

HelloI have a problem with the sports cashback for losses from the week of October 13 to 19, 2025. During that week, I lost approximately €1,900 in ...

Zula Casino - Stated rewards not provided

I have been playing at Zula Casino for some time and make clean deposits regularly. I am now a Platinum Tier player. In the tab that describes the ...

1xBet Casino - Cashback has been pending for a while

I have a problem with the cashback, it has been pending for a week, and also the time I can receive it is a month ago, date 2025/08/28 00:00, I am at ...

Drip Casino - Giving bonus and taking it away for META user

I received an online casino bonus as a premium (META) user in Drip Casino, and to claim it, you need to contact either live support or write to their ...

Campeonbet Casino - Refusal to grant AG coin

Encouraged by the positive opinions of other players, I entered the link leading to the casino. There was also an available bonus from AskGamblers € ...

Irwin Casino - Bonus terms discrepency

Hi,I won 6133$ with a deposit money bonus on my 3rd deposit of 75 (+37,5$ bonus) that I wagered successfullyTHIRD BONUS06 Sep 2025 14:13Wagered37.5 C$ ...

Lucky Circus Casino - Bonus removed during wagering

I made a deposit of 4000€ to use a 100% match bonus. After wagering a significant amount of the bonus the Casino simply cancelled my bonus of 4000 ...

Betwinner Casino - Cashback denied

Hello,I am filing a complaint against Betwinner Casino due to a serious issue with my cashback. On October 14, 2025, after a game crash caused by a ...

Axecasino - Bonus and winnings removed

I signed up for the welcome bonus through askgamblers link.Played and got my balance over $270, bonus and winnings were removed. Complained that ...