Online Casino Complaints - Page 880

Captain Jack Casino - No Payment Of $15,000 and account closed no reason given

I won $15,000 playing multiple games at Captain Jack Casino on June 26th, 2019. The email confirmations for the withdrawals are attached. On July 29th ...

Ruby Slots Casino - No payment of $22,500 and account closed no reason given

I won $25,000 playing multiple games on July 1st, 2019. The email confirmations for the withdrawals are attached. On July 9th, 2019, my first ...

Ruby Slots Casino - Declined payment for $4,500 and account closed

Hello,I have been a long-time gambler with the sister casinos. I opened an account with Ruby Slots and eventually hit a jackpot of which I withdrew $4 ...

Slottica Casino - Winnings of €2,090 simply 'written-off' without further information

The casino did not pay my winnings of 2090 Euros (look at screenshot), instead paying to me, they were written off. Live chat and the „personal“ ...

Black Diamond Casino - Paid me US$100 instead of US$779

Dear Black Diamond Casino Accounting Dept,I believe there’s some kind of a misunderstanding in my withdrawal request. You’ve only paid me US$100 ...

Bronze Casino - Delayed verification and no reply to email

On Thursday September 5, I made a withdrawal of EUR 3,000 from my account. Since the initial deposit was made with an unverified, new credit card, I ...

Wild Vegas Casino - Delayed in verifying my account and processing my cashout of $1,305

Hello everyone,I played slots at Wild Vegas Casino on 04/07/2019 and won. I sent them all necessary and requested documents to verify my account on 05 ...

Slottica Casino - Won't help me with missing deposits

Good dayMade an easy eft deposit to slottica of the amount of R350. The money went of my account and easy eft confirmed deposit success. When I ...

NightRush Casino - Keeps reversing my withdrawal despite my account being verified.

The title in this complaint pretty much sums everything up.Every time I attempt a withdrawal, it gets reversed and I get an email saying it's a ...

BitStarz Casino - Inadequate assistance with a game glitch

Bitstar game "The Nutcracker kicker me out up in getting 5 x free spin symbols after putting several thousand dollars into the machines.Issue occurred ...

Planet 7 Casino - Not paying again

It really doesn’t surprise me that I’ve ended back here yet again. And as usual, my own efforts to resolve this directly with the casino has gone ...

Rich Casino - Won’t pay from July

Requested withdrawal 3 times finally verified, told 4/9 payment of $1200 issued to my bank still no funds received. Casino gave me a reference number ...

Sloty Casino - Withdrawal still pending 5 days

I have been a regular player on sloty and the other genesis global sites. Having had a good run I got up to £10,300 probably my biggest ever win. ...

Thebes Casino - Account closed without a justification

Hi, i registered on Thebes Casino on 04/09/19. I received 25 free spins that i played and on 05/09/19 i had more then 600€. I tried to make my 1st ...

VegasCasino.io - Refuses to honor self-exclusion request

Hello - On 11/20 I contacted online chat and requested that my account be permanently closed due to me having a gambling issue. I was directed to ...

Rich Casino - Verification done 3 times and VIP points reducing with every withdraw

Hi my name is Kiki and I have a few question for Rich Casino, because after I win for Rich casino there's something strange with their policy. which ...

Planet 7 Casino - Nearly 2 months delayed payment with no resolution

I am so disenchanted with this casini. Nearly 2 months ago i made a withdrawal request. After a few weeks i was informed my withdrawal was appoved and ...

Folkeautomaten Casino - No money yet!

May 13. I won and withdrawed 4000 NOK. The withdrawal got approved but I never got the money. After a lot of conversation on live Chat, my money was ...

Evobet Casino - Never received €300 withdrawal

Hi I made a withdrawal on my account on 15th October 2018 for 300 euro via bank transfer, I have never received this payment, evobet told me they have ...

Redbet Casino - Stalling on account verification and €6,500 payments

Hello,Redbet Customer Service - Ticket 1176926 (this is the reference number of all my E-mail correspondence with Redbet)Email: < email removed > ...

PokerStars Casino - Account Verification Delay

I created an account, deposited 550 USD and then the account was frozen and received an email requesting certain documents I shared all the requested ...

Tangiers Casino - Not being honest about my withdrawals

This unbelievable casino online ever. I made a withdrawal on the 24th of August and waited for the 5 businesses days for an approval. And hey finally ...

Casino4Dreams - Withdrawal delayed for more than two month

I have requested a withdrawal of 496€ in July, submitted all my documents to the verification process and never got any reply again. I have sent ...

Captain Jack Casino - Strange business practices when it comes to payments

Hi, back in April I won $100 from the casinos no deposit bonus. I submitted all requested documents and the withdrawal was approved. I never received ...

888 Casino - Missing Wire Transfer

The issue that I have experienced was: On April 1st I withdrew a total of USD $456.66 as a wire transfer. I was told the eta for receiving the money ...

Ruby Slots Casino - Still waiting on payouts since April

I have been a loyal and faithful player to Ruby Slots for over 10 years now. I have always had payouts that took longer than the terms of service ...

Riviera Play Casino - Delayed Account Verification & Payments

I registered with Riviera Play on 11/09/19 and deposited £1000. I then won on a few roulette games and my balance currently sits at £4850. I went to ...

Bronze Casino - Delayed €1,400 Withdrawal

I made a withdrawal on the 2nd of September and as of yet nothing I have been on chat every day who tell me it has been processed but it is still ...