Resolved
€2,984
Resolved
Mr.Play Casino - Verification and withdrawal delay
I made first deposit with 200% bonus on Monday 17.12. and managed to wager it on Wednesday 19.12. with 2984€ left and I sent documents right away. ...
Resolved
$146
Resolved
Silver Oak Casino - Overdue withdrawal
It has been at least two months since my withdrawl was approved but yet have not received payment. I have sent so much documentation to multiple email ...
Unresolved
£225
Unresolved
Winner Million Casino - Not paying out my winnings & ignoring me
Right I've had no choice but to contact yourselves for help! I'm still awaiting my cashout of £250 ( £225 after the £25 fees are taken) I've had a ...
Unresolved
Unresolved
Goliath Casino - Delayed withdrawal with strange explanations
Hi!I started trying to make a withdrawal from Goliathcasino around december 10. I had asked them before if they had all the needed docs and they ...
Unresolved
Unresolved
Las Vegas USA Casino - Unpaid win
After numerous emails and live chats, the answer is the same run around, we're waiting on our processor. But after reading terms and conditions, and ...
Resolved
$3,999
Resolved
BoVegas Casino - Won’t verify my account
I submitted the forms that they wanted including...Id card (front and back)Paper bill with addressVerification formVoided check from bank They wanted ...
Resolved
€1,038
Resolved
24Bettle Casino - Unpaid winnings
I am still waiting for my unpaid winnings from 24Bettle casino. Every time I contact their 'live chat' they always respond with "we'll follow up and ...
Resolved
$40
Resolved
Joo Casino - Unable to play due to payment issue and no way to return my funds
I made a deposit in Canadian funds to this casino site and when I tried to play it said I had no euros to play with. Each time I tried to change the ...
Unresolved
€4,064
Unresolved
Betrally - Unfairly closed my account and confiscated my €4,064 winnings
I received a message from Betrally claiming that I have breached their terms and conditions, and thus they decline to pay my winning of 4 064€. I am ...
Resolved
£0
Resolved
Genesis Casino - Slow withdrawal process
I am having an issue with genesis casino.My documents were verified on the 6th of December and I waited a week for the first withdrawal which didn't ...
Resolved
Resolved
Bovada Casino - Trying to steal over $75,000 from me
On November 14 2018 I requested a withdrawl in the amount of 76,000.00. I won this amount playing Let It Ride in the Bovado Casino. I have made ...
Resolved
$0
Resolved
Casino Moons - Login glitch? Missing funds/credits
For the past several days I have tried logging into my account & end up at a black page, sometimes the casino moons loading icon comes up sometimes it ...
Resolved
$5,700
Resolved
Palace of Chance Casino - Delaying payments totaling $5,700
On August 15, 2018 I requested 5 withdrawals totaling $11,950 from Palace of Chance. I received the first two payments of $2500 each (before fees, etc ...
Resolved
$2,200
Resolved
Bovada Casino - Withdrawal of $2,200 still not paid
My withdrawal was approved on Dec 7th. Per Bovada's guidance it takes on average 3-5 days to receive your payout. I began calling after day 7. I was ...
Resolved
Resolved
PlayOJO Casino - Consistent Issues with Kicker List and Appalling Customer Support
This will take some explaining. First, a little background about me. I work in the technology industry. I have held positions as a software developer ...
Unresolved
kr7,450
Unresolved
Roy Richie Casino - Withdrawal not received - Customer support not responding
I have been waiting 10 days for a Trustly withdrawal of 7450 SEK (Requested Dec 18th). I have contact support several times and received no response ...
Unresolved
£450
Unresolved
Spin Genie Casino - Payment problem
Hi There,I would like to complain regarding my withdrawals from spingienie casinoon 19.11.2018 I withdrawed my winning money which was £350 which was ...
Resolved
€2,467
Resolved
BetHard Casino - Withdrawals freezed for no comprehensible reason
Hi,I was depositing some money on BetHard via Trustly. That was no problem at all, also with the following withdrawals via Trustly. Then I deposited ...
Rejected
$5,000
Rejected
Bet It All Casino - Account closed, winnings and deposit confiscated, no further explanations
I registered on Bet It All Casino on 08/28/18. Then I made the following two payments within a span of several hours (via the Skrill payment system ...
Rejected
kr10,017
Rejected
Bet It All Casino - Absurd account verification requirements
I played at betitall casino 13/11/2018 and won 10017 kr. I have since then been trying to withdraw my money. I did send all the documents they asked ...
Unresolved
kr9,106
Unresolved
Roy Richie Casino - Delayed Trustly withdrawal for over 10 days
Hi!I made a withdrawal 10 days ago for 9106 SEK and it's still pending. I tried contacting roy richie but they just said they have techincal problems ...
Resolved
Resolved
Planet 7 Casino - Made a deposit and suddenly the website is down
I’ve called VIP help line and they said P7 is performing maintenance. I’ve called twice. The site itself is up, but when logging in it says “ ...
Resolved
Resolved
Grande Vegas Casino - Delaying Account Verification And Withdrawal Process
Hello,I joined Grande Vegas casino in 19, december 2016. Deposited a few times and on 28th aug 2018, I deposited here and played lots of slots.but was ...
Resolved
kr5,275
Resolved
Viggoslots Casino - Took my winnings claiming Egyptian Heroes slot malfunction
i made a deposit of 500Sek took the bonus offer that was 100% played by the rules didnt play the games that was restricted from playing on, cause I ...
Resolved
€9,000
Resolved
Zet Casino - Not acting inline with their own Responsible Gaming policy
The casino has asked me three times to close the account and allowed me to continue playing.I was always told that the account can not be closed with ...
Resolved
€1,200
Resolved
Big5casino - Still waiting for my €1,200
On november 14th 2018 i won 1200 € in the big5casion (no bonus taken), 700€ at RedRakes Viva Las Vegas slot and 500 € at NetEnt's Double Stacks ...
Resolved
$1,000
Resolved
Royal Ace Casino - Delayed withdrawal payment of $1000
Hello,I requested my $1000 withdrawal on 11/1. Then it appeared that the withdrawal cancelled a couple weeks later (possibly i hit the wrong button on ...
Resolved
$4,437
Resolved
Dreams Casino - Verification/payment delay
I hate that I am back looking for help. This is hopefully the last time. I am getting the run around again. I just received a withdrawal check this ...