Complaint #12 NightRush Casino

Keeps reversing my withdrawal despite my account being verified.

By ston98dd

6 years ago

Message on forum

The title in this complaint pretty much sums everything up.

Every time I attempt a withdrawal, it gets reversed and I get an email saying it's a technical issue, and they ask me to try again. The results are always the same and I'm tired of repeating the same process over and over only to have it fail. The casino has confirmed my account is verified but they haven't figure out why there is a problem to get me my money.

Can you please ask them to either solve their Ewallet issue or send me a bank transfer.

Thank you

Disputed Casino NightRush Casino

Reason Declined payment

Discussion

AskGamblers

• Support Team

6 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

ston98dd

• 2 reviews

6 years ago

Hello, Nightrush paid before the complaint was published.

Thank you

AskGamblers

• Support Team

6 years ago

Dear @ston98dd,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

NightRush Casino Complaint Stats

Resolved 3 / 3

Avg. Amount $84

Avg. Complaint Duration 10 days

Avg. Response Time 17 hours

NightRush Casino Complaints

See all complaints for this casino

Delayed cash out casino not responding

I requested initially a cashout on 7 August 2023, which was rejected after 24 h without any reason.

After following up, I was told that the casino stopped processing cashouts to credit cards.

I requested a cashout to a bank account. After 24 hours the cashout is still not processed. I followed up - the casino representative has been vague and evasive

Resolved

$331

Trying to withdraw my money for 2 months

Hi,

I won from no deposits free spins some money and wagered that. Then I had 50.01€ (max cashout 100€ from no deposit bonus/free spins) cash balance and have been tried to withdraw that money from 21th february.

I have contacted live support over 5 times and every time they keep saying that they will tell about the situation to payment team and they well process it.
I haven't heard anything about that payment team.
Live support is also said that they have been technical issues with withdrawals and then another support agent have been said that they don't have.

So I feel like no one doesn't do anything for the situation.
I have suggested that they would do the manual withdraw for me, but even that has not happened.

So I really really hope that my withdraw will be processed as soon as possible.

Thank you in advance!

Resolved

€50