The issue that I have experienced was: On April 1st I withdrew a total of USD $456.66 as a wire transfer. I was told the eta for receiving the money is 5-8 business days.
Today Is May 13th and I have not received my funds even though it is marked as “transferred” on 888 website.
I have verified with my bank that no funds have been received and they advise the sender to investigate.
I have reached out to 888 support multiple times unsuccessfully. I have been given generic answers with nobody taking ownership of the issue. I feel I need to escalate this issue to obtain some help.
I have submitted all documents for verification and have been approved. Now it is a matter of 888 investigate where the missing funds are and sending them.
Attaching withdrawal proof.