Dear Black Diamond Casino Accounting Dept,
I believe there’s some kind of a misunderstanding in my withdrawal request.
You’ve only paid me US$100 instead of US$779.
Here’s my clarification.
I won the US$100 from the sign-up Free Spins. At that point, I fully understood that was how much I was suppose to get.
After that, I made 3 bitcoin deposits (US$10.16, US$42.43, US$25.95) WITHOUT taking any bonus at all because I fully understood bonuses are subject to wagering requirements.
I played some more, and my balance reached $779, and then I decided to request for a withdrawal.
I hope you understand my position. Please allow me claim the rest of my winnings.
A favorable reply would be much appreciated.
Thank you and best regards,