Resolved
£3,244
Resolved
PokerStars Casino - Account frozen, no customer support, unable to withdraw
For close to a month now my account has been frozen at pokerstarscasino. I wanted to withdraw my winnings and requested for an old withdrawl method to ...
Resolved
£150
Resolved
PokerStars Casino - Frozen account and withholding my money
I made a deposit of £150 on 11/7/20. The deposit was successful. Immediately after I had a pop up saying my account had been frozen. I do not know ...
Resolved
$30,621
Resolved
Planet 7 Casino - Simply Unbelievable Attitude When It Come To Payouts
I have a total of 11 withdrawals the oldest one was on 12/2/20 Totaling $25,500.. the policy states that “All withdrawal requests will be reviewed ...
Resolved
$999
Resolved
Club Player Casino - Dragging out paying my withdrawal
Another one of this casino group that just drags their feet with withdrawals. I requested a withdrawal on 1/18/2021. It has now been 38 days and all I ...
Resolved
$189
Resolved
Casino Planet - Withdrawal still pending since November last year
Since the 20th November 2020 I have been waiting for my withdrawal on casino planet only to be told they are running security checks. This has been ...
Resolved
$1,760
Resolved
Planet 7 Casino - Six months waiting on withdrawal
I have played Planet 7 casino for 3 years. I submitted a request for a 1500 withdrawal in September 2020. Al of my documents have been received and ...
Resolved
$350
Resolved
Casino Moons - Withdrawal continued delay
Re casino moons is the casino please I have been trying to withdraw since January 4 2021 . Please find copies of conversations documents submitted ...
Rejected
zł2,400
Rejected
Frank Casino - Cashout to Jeton impossible
Hi, I have made a request to withdraw my winnings using Jeton e-wallet (this option is available on my account), but my cashout was canceled and their ...
Unresolved
$2,380
Unresolved
Raging Bull Casino - Waiting for my payment
I won 2500 in July 2020 I requested my winnings on the 7/29 they weren't approved until 8/13 .The winnings were sent out 8/25 "SUPPOSEDLY " I still ...
Unresolved
kr29,001
Unresolved
Jackpot City Casino - Delayed Payment of 29001NOK
This started on January 4th I deposited a total of 7 deposits, ranging from 4000 NOK to 800 NOK. 4 first deposits was with bonus. Last ones were not. ...
Resolved
€850
Resolved
Fastbet Casino - Withdrawal nightmare keeps dragging for months
Allright where do we start. 15-9-2020 I made an account using IDIN and my bank SNS and made a deposit on Fastbest and accepted their welcome bonus. I ...
Rejected
$160
Rejected
Club Player Casino - Still waiting to receive payment of $160
24 days waiting for my $160.00 (USD).Club Player Account verified both my banking & identification.Many attempts in asking the status of my pending ...
Rejected
$4,600
Rejected
Viggoslots Casino - Withdrawal keeps getting canceled
I’ve submitted a complaint but I never added the files that I needed to add. Could you please add the files to the complaint I have made?I am trying ...
Resolved
€1,500
Resolved
Machance Casino - My cashout is delayed
Hello, This was my second time to play in Machance Casino. First everything went OK and got my winnings. That was in december 2020. I wanted to give ...
Resolved
$3,000
Resolved
Tangiers Casino - Continuous reasons not to accept a withdrawal
I am facing a real hard time with getting my withdrawal from tangier casino. Each time I request the same withdrawal I ask if any pending document for ...
Unresolved
£200
Unresolved
Casinoland - Three weeks, no resolution
I write this as I am now beyond sick of this nightmare and i want it to be over. I am fed up of every day checking my emails waiting for my money! i ...
Resolved
Resolved
EvolveCasino - Delayed payment of €841
I won 841e 12th of January and made a withdraw request on that day, got my account verified couple days later, haven't heard anything from them since ...
Rejected
$4,362
Rejected
Prism Casino - Months waiting on my approved withdrawals
Last year on May 25th, & 26th, 2020 ( Over 8 months ago).. I submitted Two withdrawals requests in the amounts of $2,500 each on my Prism Casino ...
Rejected
$4,450
Rejected
Captain Jack Casino - Approved withdrawals still unpaid after 6 months
I have 3 Approved withdrawals since Last year July 2020, In my Captain Jack Casino Account. They keep stalling me and stalling since July 2020 when ...
Unresolved
$170
Unresolved
Miami Dice Casino - Delay of withdrawal with no explanation why
I made a withdrawal on the 10th of February for 170 CAD the withdrawal was approved and processed however never received, I have provided bank ...
Unresolved
$3,000
Unresolved
Wixstars Casino - Waiting for payout for a long time
I had a payout of $3,000 they said 3 - 5 business days for the wire transfer to get to me. I asked when it was sent, first was told the 18th, then ...
Resolved
£6,000
Resolved
mFortune Casino - Account banned after requesting a £6,000 pound withdrawal
I summited a withdrawal at mfortune on the 8/02/2021. Customers services requested additional documents which I supplied then I heard nothing even tho ...
Unresolved
€8,000
Unresolved
Play24bet Casino - Withdrawal not being processed
I have spent over 10,000 euros on this site. Have winnings of 8,000 euros pending since the 21st of January 2021. Finance and Support will not respond ...
Resolved
€20,000
Resolved
Melbet Casino - Unable to withdraw my winnings
Melbet are refusing to allow me to withdraw any of my €20,000 balance having deposited €5084.08.After initially advising me that my withdrawal ( ...
Resolved
$250
Resolved
21 Dukes Casino - Delayed refund of A$250
I had 3 deposits totaling 250$ That were declined but the money was taken from my account/card. 21 dukes acknowledged this & advised I would get a ...
Resolved
€100
Resolved
TonyBet Casino - Not honoring their own bonus offer
Tonybet sent me exclusive 100% bonus (+freespins) offer by email. Terms to get that bonus was that i have to wager my deposit 1x and then the bonus ...
Resolved
€3,197
Resolved
Casinoin - Long Delays and Payments Keep Being Cancelled
I opened my account on 4 November 2020 and made a couple of deposits using Bitcoin. My account is fully verified and I sent in all the documents they ...
Resolved
$6,694
Resolved
Dreams Casino - Delayed payment of $6,694
I won $6,694 playing slots. On 11/1/2020 I requested $2500 and the rest in December. None of it has been approved yet after 3 1/2 months. I had ...