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Pending Withdrawal over one month


4 years ago

I made a withdrawal request on August 28, 2021. The withdrawal amount is $191.20 ( minus $54.00 Bonus money).

According to the chat team withdrawals take 7-10 days for approval. Once approved it takes 7-10 days to receive payment.

Today is October 6th... It's been over one month now and my withdrawal still hasn't been approved. My documents have been verified.

I have contacted chat several times and they escalated it and assured me there would be an update in 3-5 days. I have checked and there are still no updates on the status of my withdrawal.

Disputed Casino Virtual Casino
Amount $137.2

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hi Tawni. I have received and deposited the cheque. Thank you for resolving my case.
Angela
User name loyalty-level-2
Hi Tawni..thank you for the update. I have also deposited the other two cheques.
Thank you,Angela
User name
Hi Angela--

Just to let you know, I'm still waiting on your tracking. As soon as I have this, I'll be sure to update you. ;-)

Tawni

Virtual Casino Complaint Stats

Resolved 26 / 30
Avg. Amount $2,993
Avg. Complaint Duration 22 days
Avg. Response Time 3 days

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