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ShadowBet Casino

Average Complaint Response Time: 3 days
AskGamblers Certificate of Trust
Average Complaint Response Time: 3 days
AskGamblers Certificate of Trust

ShadowBet Casino Review

  • 0-24 Withdrawal Timeframe
  • Mobile-friendly design
  • Live Chat
  • AskGamblers Certificate of Trust
  • Live chat open 08:00 - 22:00 CEST
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General info & Latest Promos
Website http://www.shadowbet.com
Established 2016
Owner MT SecureTrade Limited Casinos
Casino Promotion

ShadowBet Casino is an online casino powered by NetEnt, Microgaming, NextGen Gaming, Play'n Go, Betsoft and more. The casino can be accessed on multiple portable devices, including smartphones. In addition, players who enjoy gambling against live dealers can play table games at the live casino. ShadowBet Casino is licensed and regulated by Malta Gaming Authority.

Restricted Countries and Territories

Players residing in certain countries cannot play at the casino. The list of restricted countries includes Australia, Belgium, Spain, Slovakia, Portugal, Iran, Iraq, Hong Kong, Afghanistan, Singapore, Romania, Poland, and the United States of America. To get the entire list of excluded countries, players should refer to the 'Restricted Countries' section.

Virtual Games

The casino's assortment of video slots is powered by NetEnt, Microgaming, Play'n GO, Thunderkick, NextGen Gaming, Elk Studios and Betsoft. The video slot selection includes the Immortal Romance slot, Dead or Alive slot, Jack and the Beanstalk slot, Gorilla Go Wild slotFoxin' Wins slot and other popular titles. The offer of progressive slots ranges from the popular Mega Moolah slot to the equally well-liked Mega Fortune slot.

Players looking for table games can choose between different types of blackjack, roulette and poker. The blackjack variants offered include Blackjack Classic and Blackjack Multihand, while roulette lovers can go for European Roulette, American Roulette, French Roulette and more.

The video poker section includes Deuces Wild and Jacks or Better.   

Players who enjoy specialty games can try different types of bingo, scratch cards and arcade games.

Live Games

The casino features a live casino where players can engage in live games with real live dealers. The assortment includes several types of live roulette and live blackjack.

Mobile Gaming

The casino can be accessed from multiple devices, such as desktops, tablets and mobile phones. The mobile casino features various mobile slots, including NetEnt Touch slots.

Support

Players can contact the customer support team via email and live chat, which is open Monday-Friday from 08:00 to 22:00 CEST and Saturday-Sunday from 10:00 to 18:00 CEST. Players can also leave messages during weekends and the team will respond on Mondays.

Security and Fairness

The website has an SSL certificate which means that the casino is secured with encryption technologies. Due to the SSL encryption players can be sure their financial transactions and private info remain safe at all times.

As the casino features casino games by NetEnt and Microgaming, two of the most secure providers in the iGaming industry, players can be sure their RNGs are unbiased and fair.

Screenshot

Casino details
More Casino Details More details
  • Allowed Countries

    • Aland Islands
    • Albania
    • Andorra
    • Austria
    • Bahrain
    • Belarus
    • Bolivia
    • Bosnia and Herzegovina
    • British Virgin Islands
    • Canada
    • Canton and Enderbury Islands
    • Chile
    • Colombia
    • Congo
    • Croatia
    • Falkland Islands
    • Faroe Islands
    • Finland
    • Georgia
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Gibraltar
    • Guernsey
    • Heard Island and McDonald Islands
    • Iceland
    • Ireland
    • Isle of Man
    • Japan
    • Jersey
    • Johnston Island
    • Kenya
    • Kiribati
    • Kosovo
    • Lebanon
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Macau
    • Macedonia
    • Malta
    • Mexico
    • Moldova
    • Monaco
    • Mongolia
    • Nauru
    • Netherlands
    • Netherlands Antilles
    • New Zealand
    • Norway
    • Palestinian Territories
    • Paraguay
    • Peru
    • Qatar
    • Russia
    • Saba
    • Saint Martin
    • San Marino
    • Saudi Arabia
    • Serbia
    • Sint Eustatius (Dutch Island)
    • South Korea
    • Sri Lanka
    • Statia
    • Taiwan
    • Thailand
    • Tokelau
    • Ukraine
    • United Arab Emirates
    • Venezuela
    • Vietnam
    • Wake Island
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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ShadowBet Casino Reviews by Players

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winsslow 3 reviews
Netherlands
Reviewed on July 3, 2020

LIKED

The overall experience of playing is okay.
The website is fast and good, and they have quite a lot of fun game's to play. Navigation is fairly simple to scroll in to.
Colors are very nice, very relaxing for the eyes when you play games or navigate trough the website.
It is all relative simple and clean looking witch in my opinion make's it super nice to play on.

DISLIKED

Quite a lot game's are in the wrong direction. There's game's of BTG in some kind of random selection called NYX Gaming Group witch i believe can be very annoying to players who knows what they are looking for.

The search bar does not always work properly, sometime's you will have to refresh the website 2 - 3 times in order to make it work.

If you click on Quickspin games you find Big Time Gaming - Who wants to be a millionaire.
It goes on like this in every provider you can click on. Sort out witch game's belongs where and categorize it for the better.

They claim to withdrawal within 24 hours. In my opinion this is not true at all.
I have had over 800 euros of withdrawals on different dates. For example: 1 withdrawal on the first of the month and 1 withdrawal on the second and 1 withdrawal on the 3rd. So 3 different withdrawals in 3 days time.
If i cancel the most youngest withdrawal for example the one from day 3 they won't withdrawal the one from day 1 because they see you cancel one withdrawal and their for they hope you will cancel the rest also.
In my opinion if a casino says they withdraw within 24 hours then they need to do this also and not wait in the hope the player cancel again because it will save the casino paying out money.
In my opinion this is mega negative. And for the sake of it please add a lock your withdrawal function to the website. Be more open and honest to players, If you provide good service the website would be way more appreciated by the players.
And because of this, i dare to say that i holy believe that this casino does not deserve any of their certificates on their website yet until problems and issue's like this are being sorted and fixed.
Mooney9118 2 reviews
Reviewed on September 19, 2019

LIKED

Nothing yet as cannot access site as verification is like I am trying to sign up for MI5. Hopefully this will be sorted and changed by the team there?

DISLIKED

The fact its taken a whole week to register with them sending countless proof of address etc. The responses from the help department are generic and frustrating. Ran by what seems like idiots would give - 10 stars if possible
SHADOWBET CASINO REPLIED ON SEPTEMBER 19, 2019
We're sorry to hear, that the process was so painfull, but in fact it's because of the regulations imposed by UKGC. We are doing our best to be compliant, so we think that blaming only us for this is unfair and we shouldn't get only 1 star because of it.

And remember, that if you managed to register with us, you can be almost sure MI5 will be just a piece of cake :)
WaroftheGods 29 reviews
Canada
Message
Reviewed on August 7, 2019

LIKED

I use to have lots of good things to say about Shadowbet casino, not a whole lot now.
I do however really like their exclusive orobouros game you get every time a player gains a level. Its innovative and loaded with some great bonuses.

DISLIKED

Wagering requirements are a thing of the past, get with the times already.
They have weekly free spins for all the players who deposited the week prior. Although I think this is a great idea, a casino giving thanks to the loyal players who deposited with a one line slot like Grand Spinn is appalling. Nothing against the slot itself but a casino as big as Shadowbet has me expecting a little more than a one line slot to show thanks to its loyal players.
SHADOWBET CASINO REPLIED ON AUGUST 7, 2019
Hi, thanks for your review, although please let me know, that we have different slot every week, so it's not Grand Spinn every time :)

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ShadowBet Casino Complaints

  • 3 of 3 resolved
  • 3 days avg response
  • 4 days avg complaint life
  • 1,500 USD avg amount

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