ShadowBet Casino

Newly refreshed updated website. Support seem to respond and answer quickly.
Good search; allows you to search for- or select multiple vendors and/or game categories.

1. Promotion emails are written in cryptic manner without any info.
2. Welcome offer: 35x deposit + bonus.
3. Rouge terms. Close your account!

9. Deposits and Withdrawals
9.15 If an Account Holder wins example €100,000 or more and decides to withdraw a major part of the winnings (over 50%), we have the right to divide the pay-out into ten instalments, with ten percent (10%) being paid every month for 10 months until the full amount is paid out. Interest will not be paid on any outstanding amounts.

Good welcome bonus,
I have being played with the new welcome bonus 😁 and won 10K inr using it, overall the games in it are very energetic and enthusiastic. And makes to play more and more

I have made two withdrawal requests of 5004INR and 5047INR since as they are promised me that 1-5banking days as on 12th October and then after they are saying that you need to wait for the money so I am requesting you to please do not play with customers like this and don't delay the payments

The overall experience of playing is okay.
The website is fast and good, and they have quite a lot of fun game's to play. Navigation is fairly simple to scroll in to.
Colors are very nice, very relaxing for the eyes when you play games or navigate trough the website.
It is all relative simple and clean looking witch in my opinion make's it super nice to play on.

Quite a lot game's are in the wrong direction. There's game's of BTG in some kind of random selection called NYX Gaming Group witch i believe can be very annoying to players who knows what they are looking for.

The search bar does not always work properly, sometime's you will have to refresh the website 2 - 3 times in order to make it work.

If you click on Quickspin games you find Big Time Gaming - Who wants to be a millionaire.
It goes on like this in every provider you can click on. Sort out witch game's belongs where and categorize it for the better.

They claim to withdrawal within 24 hours. In my opinion this is not true at all.
I have had over 800 euros of withdrawals on different dates. For example: 1 withdrawal on the first of the month and 1 withdrawal on the second and 1 withdrawal on the 3rd. So 3 different withdrawals in 3 days time.
If i cancel the most youngest withdrawal for example the one from day 3 they won't withdrawal the one from day 1 because they see you cancel one withdrawal and their for they hope you will cancel the rest also.
In my opinion if a casino says they withdraw within 24 hours then they need to do this also and not wait in the hope the player cancel again because it will save the casino paying out money.
In my opinion this is mega negative. And for the sake of it please add a lock your withdrawal function to the website. Be more open and honest to players, If you provide good service the website would be way more appreciated by the players.
And because of this, i dare to say that i holy believe that this casino does not deserve any of their certificates on their website yet until problems and issue's like this are being sorted and fixed.

Nothing yet as cannot access site as verification is like I am trying to sign up for MI5. Hopefully this will be sorted and changed by the team there?

The fact its taken a whole week to register with them sending countless proof of address etc. The responses from the help department are generic and frustrating. Ran by what seems like idiots would give - 10 stars if possible

ShadowBet Casino

September 19, 2019

We're sorry to hear, that the process was so painfull, but in fact it's because of the regulations imposed by UKGC. We are doing our best to be compliant, so we think that blaming only us for this is unfair and we shouldn't get only 1 star because of it.

And remember, that if you managed to register with us, you can be almost sure MI5 will be just a piece of cake :)

I use to have lots of good things to say about Shadowbet casino, not a whole lot now.
I do however really like their exclusive orobouros game you get every time a player gains a level. Its innovative and loaded with some great bonuses.

Wagering requirements are a thing of the past, get with the times already.
They have weekly free spins for all the players who deposited the week prior. Although I think this is a great idea, a casino giving thanks to the loyal players who deposited with a one line slot like Grand Spinn is appalling. Nothing against the slot itself but a casino as big as Shadowbet has me expecting a little more than a one line slot to show thanks to its loyal players.

ShadowBet Casino

August 7, 2019

Hi, thanks for your review, although please let me know, that we have different slot every week, so it's not Grand Spinn every time :)

When am coming inside First time I say, Simple casino, but Maybe providers are same but games not, I see couple different slots like never before... From 10free spins I mąkę couple euro. I see Also action its much different like never before. Bonuses... I like bonuses only like here were slots are not dead. ACTION...ACTION...GUYS

Nice look modern good selection of games and some free spins

Do not like the new player offers could be sooooo much better for a site as big as them, like a 100% first deposit offer would be good but instead you get 100 fs over 5 days and 2nd offer is 50% bonus. But you cant use on all games for example, book of the dead yet you get free spins on book of the dead everyday for 5 day???
So I didn't really enjoy the casino but i did try again for the benefit of the doubt but after two attempts not for me (had to re edit my post here as the last got published and I got a reply from manager that I cant see as it was taken down so now I have screen printed hopefully this review stays up as its very honest)

When you make a withdraw you can’t cancel it! If you withdraw in the morning u will have it in the evening on your Bank, very very good!
Great bonuses and the livechat is also great!

Theres not a lot to say, the only thing that was a little bit wiry is when u win freespins that u always have to play one „slot“ where you finally win your freespins but that’s not really a dislike.

One of the best in terms of design and usability. Fair bonus wiit playthrough terms clearly stated and option to NOT take it so you can avoid playthrough @35X.

Customer service is laking for such a quality product.

Site looked nice on mobile and responsive.

Must admit the verification was fast so that's one plus they had.

1 customer service agent. Yes they really only have 1 member of staff working the live support and s/he seemed to have a crappy attitude.

Not clear on the general bonus terms what can and can't be used, not so simple as they claim

Personally I'd avoid them if I'd have known before making my deposit.