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ShadowBet Casino - Deposit still not credited after a week of waiting

RESOLVED
Complaint Info
Disputed casino ShadowBet Casino
Reason Amount not credited
Amount € 10
Posted on February 8, 2019

So situation is that I just deposited from my bank account 10€ and money didn't deposited into shadowbet balance. Whole week same answers. Everyday asking for news but whole week same answers. Have attached chats transcripts. I want my money back. If need can upload bank statement of deposited 10€. They said that company is still working on that, but it's too long. It's not something like free bonus or spins i asking. It's my real money and I want them back imideatly.

Posted on February 11, 2019

Hello Razaivaras,

We are sorry, that your deposit didn't come smoothly. Unfortunately, this wasn't on our side, so we couldn't do anything to speed things up. As far as I know payment provider finally fixed the issue. Could you please confirm?

Posted on February 11, 2019

Still didn't get money back. Will reply after money will be in my bank account.

AskGamblers
Posted on February 12, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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