- 0-1 hours e-wallets withdrawal time frame
- High withdrawal limit
- Top-tier software providers
- Mobile-friendly
- Discrepancy between deposit and withdrawal methods
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Royal Panda Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Royal Panda Casino is an online casino with a crowned panda bear as its mascot. On first look, it's easy to see that the casino has taken the time to develop a quality website with a fully instant-play interface. The site is powered by the industry's top software platforms, Microgaming, NetEnt, 1x2 Gaming, Barcrest Games, Evolution, Genesis, Aristocrat, Elk Studios, NextGen Gaming, Thunderkick, Evolution Gaming and Rabcat, including live dealer games.
Royal Panda Casino is available in a variety of different languages and is licensed by the government of Malta as well as the Alcohol and Gaming Commission of Ontario, making it a part of the selected group of online Ontario casinos that accepts players from this province.
Restricted Countries
Various regulations prohibit Royal Panda Casino from offering games to residents of Australia, Belgium, Denmark, Singapure, France, Israel, Italy, Spain, Turkey, Slovenia, Poland, Portugal, Hungary, Czech Republic and the United States. Players in all other countries are welcome to sign up as long as online gambling is not prohibited by their government's laws.
Mobile Gaming
Many of Royal Panda Casino's games are available on smartphones and tablets. Players can access the mobile games simply by visiting the Royal Panda Casino website on their mobile browsers. The mobile games are incredibly well-made and practically indistinguishable from the original versions.
Security and Fairness
Royal Panda Casino makes player safety its top priority. That is why they use SSL encryption on all of their website pages. This advanced technology from Comodo prevents anyone from being able to read sensitive player data, such as passwords, financial information, and other personal details.
Both the Microgaming and NetEnt platforms are regularly tested by independent agencies to guarantee fairness. Players can rest assured that all of the games at Royal Panda Casino are powered by a genuinely random number generator.
- E-Wallets 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Virtual Games
Royal Panda Casino is a slot lover's paradise. The casino features the entire catalog of NetEnt and Microgaming Quickfire slots, which feature some of the most incredible five-reel bonus slots around. Find intergalactic riches in Starburst, have a groovy time at the beach in Wild Water, win millions on a single spin in Mega Moolah, and much more. Several three-reel slots are also available, including Double Magic, Fruit Fiesta, and Fortune Cookie.
There's a very diverse selection of virtual table games at Royal Panda Casino. Players can try their luck in several different editions of Roulette (including Multi Wheel Roulette), numerous varieties of Blackjack (such as Atlantic City and Double Exposure), as well as other favorites like Baccarat, Vegas Craps, Casino Hold'em, and Progressive Caribbean Stud.
Royal Panda Casino features more than 7 different video poker variants from both NetEnt and Microgaming, including Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, All-American Poker, Aces and Faces, and Bonus Poker Deluxe.
Players looking to turn small bets into big wins can try their luck with Royal Panda Casino's impressive range of scratch cards and other specialties, including Triple Wins, Ace, and Fortuna.
Live Games
Interested in a live gaming experience? Royal Panda Casino has real games of Roulette and Blackjack broadcast from a professional gaming studio. Players can play with a real dealer in Live Roulette HD and Live Common Draw Roulette, or enjoy a constant pace in Live Automatic Roulette.
Support
Players can count on representatives being available 24/7. Moreover, players can connect with a live chat associate or call the casino using their international phone number. Inquiries can also be made by online contact form or email.
Complaints
Read the complaints other players have left for Royal Panda Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Spicyhot, Thank you for the review. We feel that our rewards are in line with our Loyal Panda program, and your status as a gold member of our VIP program. We are sorry if you feel differently. Our VIP manager contacted you in the past but the offers made were rejected. He will contact you soon with an offer that will hopefully be satisfactory. Have a great day. Best Regards, Royal Panda
Earlier this year I signed up in “Royal Panda” casino mainly because I read many good comments about it on different websites and forums, and then I wanted to explore it a little deeper because you need to log in to access some games and also because I always like to see all options available in the users’ area.
First, I think its portfolio of games is robust enough, there you can choose between slots, table games, video poker and others, all them developed by prestigious companies such as Microgaming, NetEnt, NYX Interactive, Elk Studios, NextGen, and others. Also, if you like to play live dealer games, here you will find all the games offered by Evolution Gaming which is one of the leading companies in this specific niche in the gambling industry.
Another aspect I really liked here is that their terms and conditions, including the bonus terms, are sufficiently clear, in fact, I have never had the need to contact support team to ask for an explanation about this and nor for other reasons since I've never had any trouble playing on this casino.
Within the user's area I could find all the options usually available at the best casinos, including bet history, which is very important for me because it allows me to check everything about each of my bets, and the truth is that this information is not available in many other casinos, so I wanted to highlight this aspect here.
The first time I played at Royal Panda it was thanks to 10 free spins I received in my email to be played in Pyramid: Quest for Immortality slot, they were 10 free spins that left me more than $35 of profit that later I would make them rise up to more than $300 mainly thanks to Thunderfist and Flowers slots and also live baccarat; then my bonus was ruined because in a moment of inattention I violated the term about maximum bet of $7.50 when I held some reels playing Hot Ink slot by paying in total more than that amount, situation that I could check myself in my bet history records.
After that, I made a couple of deposits at this casino but my luck was not so good as that first day; anyway, I can see that the good reputation of Royal Panda consolidates more each passing day and certainly this will be a casino that will receive many other deposits from me since I feel supremely comfortable playing on it.
Dear Raptordinos, Thank you for the positive review. We'll give our all to improve further in the future and to increase our game portfolio. Our goal is to give our players the best experience possible and we are very pleased to see all the positive comments here. Have a royal good time! Best Regards, Royal Panda
One of the best New casinos out there!!
Amazing fast withdrawals, and chat always polite and helpful.
Quickly becoming one of my favourite casinos. I have been a member for six months now and can easily say they one of the best casinos out there.
We need more games and more providers.
Please add more games like WMS and others.
Dear Dude1, Thank you for your kind words. We are always looking to add new providers to our online casino and we will in the future, so stay tuned :) We hope to welcome you again in our casino! Have a royal good time! Best regards, Royal Panda
For some time I believe I have been confusing this casino with another, much less reputable panda themed casino so had been ignoring their advertising and threads regarding their website when I spotted them on the forums. Suddenly there seemed to be a flood of great publicity and reports about them, I can only guess that they decided to get more active on the affiliate sites or started to conduct some kind of promotional blitz because it really did seem to explode very quickly. I feel a little stupid now to have missed out on such a great casino for so long purely by not checking my facts!
When I finally did check out their site properly for the first time I was immediately impressed and felt sure that this must be another brand from one of the established multiplatform browser based casino groups but that does not seem to be the case as they have a unique license number not shared by any other casino. They also have a UK Gambling Commission license in addition to the more common MGA accreditation so I had no doubts playing here would be safe. With all the positive reports I had read I also felt reasonably sure I could expect fast withdrawals and fair bonus terms but as with any casino or group I am unfamiliar with I wanted to read the terms and conditions in full before choosing whether to sign up and deposit - I've simply been burned too many times before.
I did eventually take the plunge after discussing one or two points with support - this was fast and easy and on the whole I have had no real problems with the casino at all. That said, the bonus structure does take some getting used to as wagering requirements can only be completed using real funds. I've see this before on sites who give a no deposit bonus but the winnings cannot be converted to cash until you have made a deposit, but never a system whereby you have to keep depositing in order to meet the wagering requirements of your bonus... there is an upside in that your real cash balance remains withdrawable at all times, but it does seem a little odd at first.
I wasn't sure what to expect with regards to withdrawals because AskGamblers state there is a pending period of 24 hours, but that e-wallets will be paid in 0-1 hours. This made no sense to me and is one of the things I tried to straighten out when I contacted support. Apparently, e-wallet withdrawals are processed immediately following authorization which is why they claim them to be instant.. the authorization period is 0-24 hours. This is a bit of a cheat I think, but I have to say that in practice most of my withdrawals have been received much faster than the 25 hours total stated time. I'd like to see a little more clarity with regards to this though. I've yet to try a card withdrawal but I imagine they will be sent just as fast after the authorization process, so the time taken to receive the funds will depend on the bank receiving the money.
New players receive ten free spins on Starburst for signing up. I always say you shouldn't complain about getting anything for nothing, but giving new signups just £1 worth of spins with a wagering requirement attached does seem a little on the tight side - it certainly isn't enough to tempt me into signing up to claim the no deposit bonus alone.
Dear Raverbabe, Thank you for your positive review. If you have any questions regarding the bonus and or cash out please contact our customer support and they will be happy to assist you. We are happy to welcome you again in our online casino. Best regards, Royal Panda Have a royal good time!
I like everything about this casino.
Slots are great, roulette and etc is best and every game is fair.
I love that they have the best support team when you ask for something they answer immediately.
I was thinking that their verifications are slow but they finish the job for 24h and reason for that is - Everything is perfect !
Dear Petkovski330, Thank you for your kind words. We are very pleased you are happy and look forward to seeing you again in our casino soon. Have a royal good time! Best Regards, Royal Panda.
Uhmmmmmmm Same day wire transfer directly to my bank account in Canada?? Unheard of!!! Amazing.
Support is flawless.
Games selection is good.
Fastest payout to Canada from 1000 casinos.
Puffin doesn't work
Add to home screen iPhone useless
Rare bonuses
Loyalty program not really anything special(sorry)
Since 2014 dozens of deposits one withdrawal.(maybe my fault)
Over all honest and good gaming here.
Even though my RTP IS Kinda low, I know it is an honest site 100%.
Dear Johnnygotthebone, Thank you for the review, we appreciate it and always aim to process the payments ASAP. Regarding bonuses: did you know our weekly Bamboo Bonus is available every Friday? It offers 50% up to $/€/£150, and is available to every Royal Panda player. You can read all about it here: http://www.askgamblers.com/bonus/reload/royal-panda-casino-50percent-up-to-usd150/ Should have any questions, just let us know. Otherwise, I hope you have a great weekend! Kind regards, Royal Panda
Site has a nice layout and a decent selection of games. Registration and depositing was quick and painless, and everything is exactly where you would expect it to be.
Customer service seemed polite enough, and no long waiting time.
The bonus system is where Royal P really falls down. It unfortunately (and unfairly in my opinion) has a very odd system. The 100% match with 35x wagering is pretty standard, but with one very major caveat. If at any point you dip into the bonus money the wagering will stop, and you'll need to redeposit in order to carry on the wagering, meaning that you could end up losing a lot more than just your initial deposit.
I've come across offers where the wagering only starts once you dip into the bonus money, and they're bad enough, but at least with those you have a chance of winning it back and the most you can lose is your deposit. This method is very much more insidious (again, in my opinion) as it directly appeals to problem gamblers mentality of 'just another few quid and i'm guaranteed to win it all back'. Luckily, I don't have that mentality and as a result, I decided to write off my initial deposit and walk away.
Absolutely not recommended though.
Dear Anthony, Thank you for your feedback! I'm happy to hear that your overall experience was a good one, and I hope to see you again at Royal Panda! Regarding the bonus, I'm sorry to hear that you are not happy about the bonus structure, but let me tell you one of the major upsides! Should you win anything with your real money balance while still clearing a bonus, your winnings are added to your cash balance and can be withdrawn immediately without any wagering requirements. Lots of players actually appreciate our bonus as you can read on several forums but indeed it's a personal thing. Have a royal good time! Best Regards, Royal Panda
Nice layout and a lot of games, did enjoy the multiple choices of different types of gambling.
Tried to withdraw a low amount but was asked to to prove who I was with a long list of requirements that made it not worth the effort. Should have read the terms first I suppose. Won't be using again.
Dear Bazrael, Thank you for your review. We’re very sorry for any inconvenience caused. We understand that it can be frustrating for players when we need to verify them at a very early stage, which is why we only ever conduct such checks if we deem it necessary (to meet our legal obligations, and to ensure we’re able to offer our players a safe, fair online casino experience). I would like to assure you that if you undergo the process, we’ll do our utmost to ensure that it’s completed as quickly as possible. And of course, once you’ve been successfully verified, your future payments will be processed within 24 hours. If you have any questions regarding this please contact me in PM or our support. Thank you, Best Regards, Royal Panda
Good game selection
Nice website design
Good support
Their bonuses are not for everyone. I In particular dislike the bonus system very much. It can play in your favor, but if it doesn't very early on into your deposit you will wish you didn't take the bonus. For this reason along with the poor VIP system I give Royal Panda 4 stars.
One of the easiest online casino experiences I've had. Decent enough choice of games, I especially liked Live Blackjack.
In terms of customer experience, 10 out of 10. My ID documents were processed within 2hrs and both of my withdrawal requests were completed within 1hr, funds received 2 days later. None of this having to wait 48-72hrs for withdrawals just to be processed.
Definitely my casino of choice from now on.
Was initially disappointed I couldn't find any Blackjack games that weren't Live (don't know if this is just on mobile device), but in the end I actually prefer the slower pace of Live now, so no complaints.
Dear BurnCK, Thank you for the positive review. We offer next to our live table games a lot of table games on the desktop and mobile version of Royal Panda, maybe you missed them :) Did you by any chance play on the Royal Panda live blackjack table? We hope you had a good win! Have a royal good time! Best regards, Royal Panda
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The games are good and the platform stable. Similar games to unibet, betat, Videoslots, guts etc....
I am a VIP player of more than 20 years so I expect exceptional customer services and perks as I make high deposits.
The vip service here is non existent and left me frustrated despite emails to vip manager so I can't rank it highly at all. finally gave up on it.