Royal Panda Casino

I loved the themed slot games, especially the adventure and fantasy categories. The graphics were stunning, and I even hit a decent payout on my first day. The instant deposit feature is also super convenient.

I found the loyalty program underwhelming. Even after playing regularly, the rewards didn’t seem to add up to anything worthwhile. Also, some games tend to lag during peak hours, which is frustrating.

Ojo is my all-time favorite casino. I absolutely love it. No wagering is freaking awesome, the tournaments are awesome, and the kickers are awesome as well. Now the chat/support doesn't get me started lol I've waited hours, hours, and hours for chat to even get back to me, my oh goodness. I've had a couple of rude people through chat, but keep in mind not everybody is having a great day. When I found out I was VIP, I was so stoked. They treat you so good, and awesome free chips or spins BUT!! because I have a family and dealing with life because of my lack of activitie they took my VIP AWAY from me. I was so mad and frustrated. If you become VIP you should stay VIP. Ive put so much money into ojo and absolutely loved the casino, they shouldn't treat their VIP like that. I love ojo, it will always be my favorite casino, number 1 in my books for sure, but no one should ever get there VIP taken away. Ojo you are awesome!! Keep being awesome!! But don't take people's VIP away so not cool, and it sure doesn't make you feel like VIP that's for sure. Stay safe, stay strong & be kind to one another.

Incredibly well-designed graphically, with a lot of effort clearly put into the visual aspects of the site. The layout is modern, smooth, and easy to navigate, making for a great first impression. It’s clear that a lot of time and resources have gone into ensuring the user experience is seamless. The animations and overall design are polished, showing a commitment to quality and detail. It’s not just a basic website; it feels like a professional, high-end product, crafted with care to stand out among competitors

I would like to say that this casino is a scam casino. I have now spent time comparing the most popular slots and concluded that something is really suspicious here. How can, for example, the classic slot Twin Spin have an RTP of 92% here, when it’s at least 95% at every other casino? This casino averages an RTP of 85-90% on its slots. That’s a scam, right? I have now deposited at least 2000 euros and kept thinking that I was just having a streak of bad luck, because I haven’t won a SINGLE DAMN THING, NO MATTER THE SLOT?!
Disgusting, vile, fake, dirty, criminal behavior. How can you spend so much time creating a visually appealing casino, with a functional cashback system, and brag about your fast payouts, when it’s not even possible for us players to win? You don’t deserve to be listed on Askgamblers, and everyone who markets you should be blacklisted.

One of the best casinos online sites of all times.
-fast verification
-friendly live chat
-very high RTP on most of the games
-fast withdrawal
-love Royal Panda Casino.

Nothing at all. I have nothing to dislike about this casino

Scamming techniques, there is nothing to like about Royal Panda, what’s the point of liking anything if you can’t withdraw your own money? You just deposit to lose your money nothing else, Verification is not done at the start to harass you at the time of withdrawal, no email id and nothing to contact them, live support agents are also useless, they will let you download plenty of documents but can’t help when it is required.

This is completely a scam casino, I tried to withdraw my 2000 cad and they asked for a lot of document. Event after providing all documents they asked for proof of ownership of bank card from bank and they declined a document provided by my bank with bank stamp and current date. And also they revoked my access, be aware of royalpanda.com.

Not a bad casino, I spend a few hours here every night, charged with positive emotions. For registration gave a generous welcom pak with a lot of useful bonuses. I like it, while I plan to play here. Several times I wrote to the support about the fact that the details for withdrawal disappeared, each time I have to enter the data again, but thank you for your quick response and help.

There is a wide range of providers. All top providers are represented, including Amatic (this provider has its own army of fans, but this provider is not available in some casinos).
The site design is a little overwhelming. Personally, I'm comfortable with sites that are not cluttered with various banners. Navigation on the casino site is clear, convenient and, in principle, familiar to players.

Tried to withdraw $50,000 nzd multiple times. All being denied even after all verifications requested were accepted. Says to withdraw using same method as deposited tried that, Didn’t work. Tried using bank transfer, Has not come through. Try again a couple days later to withdraw $100nzd and works straight away? Where’s the rest of my money? Sent in multiple emails to support team and have not heard a response. Not trusted site. Would not recommend.

A casino that stalls on withdraws shouldn't be in business. In Ontario so I have to send in ID and get verified before a deposit which I did then month later I withdrew 1000 with no issue now I won 3500 and they need my id again. I've sent in 7 photos of my dl and they haven't accepted it, it's a stall so they hope I reverse the withdrawal. Funny cause 6 other sites have used the same photos and they passed verification fine why not this site? Pls don't waste your time with so many sites out there it's not worth the headache.

Bonus was very good in 2018 but right now do not know as my account is locked. Must say customer support was good and the verification process was also quick.

I started playing Royal Panda in 2018. Initially it was very good from customer support to active bonus but in 2019 they locked my account just because I said I lost my job and right now do not have any means of earning so give me some free spin. It was just a joke with customer service. My level was gold at that time. They cheated on me and locked my account without checking the facts. I will not recommend anybody to play in this casino.

Good selection of games, good amount of providers, but for Canadian players many are unavailable. Layout is great and easy to use. Nothing else to say.

I’m an avid player and VIP player at many casinos, after months of deposits and Zero withdrawals my account was closed for absolutely no reason at all. When speaking to live chat not a single person has given a reason as to why!!

This is my favorite casino I like to play, great slots games collection, trusted casino and no worries about funds. I have many of my best win on this casino playing slots.

Some negative points too, sorry :)
1. This is specific to Indian players, withdrawal option has banking withdrawal which used to work, 6 to 7 month before, but now I guess casino deliberately don't process withdrawal in bank. You have to use other option such as Neteller to withdrawal funds.
2. No net banking or other Indian specific deposit option - big negative again for Indian players only.
3. Support is nice but was best six months back, can get back to being best.
4. Not good bonus offering for Indian players, they ask to wager 15,000 35x times, really?? It's not possible for average player.

One of the best casinos online sites of all times.
-fast verification
-friendly live chat
-very high RTP on most of the games
-fast withdrawal
-love Royal Panda Casino

Nothing at all. I have nothing to dislike about this casino if I can give 11 golden 🌟 I would. I've been winning now since few month straight. Thanks

Royal Panda Casino

4 years ago

Dear JAYKEY,

Thank you for submitting your review! We are glad to hear that you're enjoying your time at Royal Panda.

We hope you will keep having royal good time with us for long time to come!

Kind regards,

Royal Panda

Royal Panda is an awesome sport betting casino. They keep care of their customers. Fast account verification and withdrawals. Nice customer support and key account manager. Really much game providers on their casino side. A lot of matches on sport, live section is always really wide. Number one in betting industry! 6/5 *

Sometimes betting side on mobile side is really slow as loading matches. So you can't always make an casj out as you would like to. But as it said it is better to make it correct by once. Also sometimes it is smart choise not to cash out!

Royal Panda Casino

4 years ago

Dear HUPIPELI,

Thank you for taking your time to review Royal Panda! We're really happy to hear that you've been having royal good time with us so far. We hope that you'll keep enjoying our website for long time to come!

Regarding the occasional issues with cash-out, it might be happening because during live events the cash-out amount constantly changes, so if you try to cash-out and the amount changes at the same moment, then the cash-out attempt isn't successful.

We'd like to once again thank you for reviewing our casino!

Kind regards,

Royal Panda

Most importantly the verification and the withdrawals are handled fast. Provider range and slot selection is huge. Support is friendly and replies in reasonable time.
Malta licensed casino. Pretty nice and recommendable.

The main site and multi slot play modus have long loading times every now and then. Bonuses can be wagered with real money only. Other than that no negative points.

Royal Panda Casino

4 years ago

Dear PRINCENASEEM,

Thank you for taking your time to review Royal Panda! We're glad to hear that you've been enjoying our website.

We know that the bonus wagering requirements are perhaps unlike some casinos, however, they aren't unique to Royal Panda and this bonus system has its advantages.

The biggest advantage of our bonus system is that players can withdraw their real money funds without clearing the bonus and in other casinos this is often not possible.

We hope that you'll keep having royal good time with us for long time to come!

Kind regards,

Royal Panda

I enjoyed the site, it's good looking and there is a pleasing selection of some of the best providers and the latest games.
Pretty good selections of games.
Fast verification (overnight though as support is not 24*7)

There are not as many providers as I'd like to see, Merkur, for example, is not there who have some of my favorite games. Also the Responsible Gambling section is not obvious, you need to scroll to the bottom and it's in the small grey text against a black background for some reason? This should be in the 'My Account' section.

Royal Panda Casino

4 years ago

Dear AFZAAL,

Thank you for submitting your review.

We're happy to hear that you're enjoying your time at Royal Panda. We're constantly adding new game providers to our offer and expanding our portfolio of slots, so you might find new providers on Royal Panda in the future.

Thank you for your feedback regarding the responsible gaming section of our website, we've passed it on to the relevant department.

We'd also like to confirm that our customer support team is available 24/7 via all the available channels.

We hope you’ll continue to have a royal good time with us for a long time to come!

Kind regards,

Royal Panda

Good casino, lots of different game providers so much games to choose from, I like the site layout and the search options, withdrawal and uploading documents is easy, Withdrawals are fast mine are usually approved next day end of morning, so only a couple of hours. This week one withdrawal took a few hours longer because I was a weekend abroad to the UK and they asked me about different ip address, but after one mail reply, all was directly processed. I like that with trustly, which I use, after withdrawal is processed you get your funds instantly,

Sometimes the first page takes too much time to load, maybe too much games on one page? I would like to see yggdrasil games if possible, I like them, even though I mostly loose with yggdrasil....

Royal Panda Casino

5 years ago

Dear VANDEHEEGPETER,

Thank you for submitting your review.

Nothing makes us happier than a satisfied customer, and we're delighted that you’re enjoying playing at Royal Panda.

We’re constantly adding new games providers to our offer, so that all our players can find games they’ll enjoy on our website.

When opening Royal Panda website, we’d suggest ensuring that no other programs or streaming websites are running in the background, as this could affect your connection.

We hope you’ll continue to have a royal good time with us for a long time to come!

Kind regards,

Royal Panda

Just good casino. What dislikes-sometimes a slow working site and games, interface issues and the discrepancy between deposit and withdrawal methods. But all other things good. Thank you.

Royal Panda Casino

5 years ago

Dear JANDRO9GRAM,

Thank you for submitting your review.

We're happy to hear that you like Royal Panda and hope that you'll keep having royal good time with us for long time to come!

Technical and connectivity issues are rare, however they can happen from time to time. We assure you that when they happen, we're always doing our utmost to resolve them as soon as possible, so that our players can enjoy the website without any problems.

We’re continually evaluating suitable alternative payment methods we can offer. To find out more information about our payment methods, please go to: https://www.royalpanda.com/deposits-withdrawals/

We’d like to once again thank you for reviewing us and for your feedback.

Kind regards,

Royal Panda

I enjoyed the site, it's good looking and there is a pleasing selection of some of the best providers and the latest games.

Pretty good selections of games
Fast verification (overnight though as support is not 24*7)
Helpful and friendly support
Fast withdrawal

There are not as many providers as I'd like to see, Merkur for example is not there who have some of my favourite games. Also the Responsible Gambling section is not obvious, you need to scroll to the bottom and it's in small grey text against a black background for some reason? This should be in the 'My Account' section.

Final point is that you can't lock your withdrawal like you can on some sites which I find to be a good feature on other sites.

Game selection could be better
Support is not 24*7
Responsible gambling options not obvious

Royal Panda Casino

5 years ago

Dear GIVEITAPOKEAGAIN,

Thank you very much for reviewing Royal Panda. Customer satisfaction is of paramount importance to us, therefore we’re always glad to hear our players’ thoughts. We’re delighted to hear that you’ve been enjoying Royal Panda!

We’re constantly working on expanding the amount of games we offer and investigating new solutions to improve the experience we offer our players, so your feedback has been passed to relevant department.

We’re looking forward to seeing you again at Royal Panda soon!

Best regards,

Royal Panda

Games were ok

Been waiting for my money for a month now they keep on saying we’re working on it and I’m on priority. I give them everything they need first they ask me for my bank statement, then they said “We have good news – Refund of your current balance has been issued to your bank.“ then “We'd like to inform you that your funds should reach your account within 1-5 working days.” So I waited but no money. Then they ask me for my updated day to day bank transactions they’re thinking that im lying I think. So I gave them then they said “With regard to the missing payment that you contacted us about, we have an important update on your case.
Due to the nature of the issue in question, we have now escalated the matter to the relevant department for further investigation.
We estimate that this stage of the process will take 1 to 3 days to complete.” They keep on saying give us other 3 days. It’s been more than a month now and nothing happen.

Royal Panda Casino

5 years ago

Dear LASTMASTER,

Thank you for your ongoing patience.

As you requested us to change your account status, we had to process your remaining balance manually. It was not possible to use the same payment method you deposited with, therefore to make sure your funds were sent to you, the bank account had to be verified first.

We understand that this process took longer than expected, for which we’d like to apologize. Let us emphasize that we always do our utmost to offer our customers the smoothest experience possible, and we’re truly sorry for the delay.

Our financial department processed your funds yesterday, so they are on their way to you: https://www.royalpanda.com/terms/

In case of any further questions, never hesitate to contact our customer service via chat, phone or email.

Kind regards,

Royal Panda

I liked Royal Panda a lot specifically their feature slots. They were up there with the best but no more.

Their verification is a disgrace and the handling of said ‘second’ verification has been unbelievable. I’ll paint the picture. I’ve been a member with RP for many months now, and been very fortunate in those months. As soon as I won big, the verification part 1 saga started, fair enough had to be done. I’m now waiting on winnings of over £500 from last week because they’ve decided they want to verify me again, now asking for wage slips, P60 form, bank statements. You name it. While all the while still asking if I wish to deposit. Claiming the need for verification is ‘affordability’ while still asking you to deposit. Steer clear, unless you want to jump through 100 hoops anytime you win over £500.

Royal Panda Casino

6 years ago

Dear REDANDY83,

We understand your concerns about the verification process and we’d like to apologize for any inconvenience caused. Nevertheless, we’re obliged to verify our customers and if our verification department finds it necessary, the additional checks need to be done: https://www.royalpanda.com/terms/

It seems that your documents have been verified. Thank you for providing us with feedback about our games and sending us the requested documents.

Kind regards,

Royal Panda

My User - obr2018, I played many web site but not satisfaction, in my own experience This is best web site for play.
Instant payout ( Every time got withdrawal within min into My Skrill.
Verification little difficult but within reasonable time.
Wonderful respond Royal Panda customer team all.
I Request you *ASKGAMBLERS* plz give this web rating 10/10.

Royal Panda Casino

6 years ago

Dear OBR2012,

Thank you for submitting your review.

It’s great to hear that your experience with Royal Panda has met your expectations. Your feedback is much appreciated!

Kind regards,

Royal Panda

Good range of slots... takes a bit to load them.
Many ways to make a deposit

For me this casino uses unethical business practice methods on their bonuses.
If you are using the 100% welcome bonus, let`s say 25+25 euro this might happen:
First 25 euro gone in a fingersnip, then using you bonus money and you hit something big. This balance is useless! Why? Because you don`t wager anymore ;) Yes no Joke! They want you to deposit again for the wager. If you loose your deposit again and touching again the bonus balance (including your big hit) the wager stops again! Better stay away from taking any bonuses here!

Royal Panda Casino

6 years ago

Dear LITTLEFU,

Thank you for submitting your review.

It saddens us to hear that you’re not satisfied with our bonus system. It’s true that only cash balance bets count towards the wagering requirement, however, if a player decides to claim our bonus, he can also play with it once his cash runs out, and then decide whether he wishes to meet the wagering requirement or rather withdraw his cash balance winnings.

Following the example mentioned by you, if you hit winnings when playing with your bonus balance, you can then either continue playing with your bonus balance or decide to meet the wagering requirement. You’ll still only need to meet the wagering requirement for the initial amount of your bonus, and not the amount of your bonus winnings.

Furthermore, if at any point you decide to withdraw your cash balance winnings, you can do so, however, this will result in cancelling of your bonus and any associated bonus winnings (if the wagering requirement of your bonus is not met at that point). You can read more about our bonus system here: https://www.royalpanda.com/promotions/explanation/

It seems that you’ve contacted our customer service regarding our bonus system, however, you haven’t reported any technical difficulties. We advise checking if the issues are not related to the browser itself (for instance by clearing cache and cookies or updating the browser’s version). In case of any questions, please get back to our customer service via chat, phone or email. We’ll do our best to assist you.

Kind regards,

Royal Panda.

Fast payout
Verification within reasonable time
Most providers available
One of my favourite casino's

Website a bit slow. Other than that, no problems at all!

Royal Panda Casino

6 years ago

Dear BERTJE1973

Thank you for reviewing Royal Panda! We’re curious what our customers think about the service that we provide, and we appreciate your feedback.

The minor technical issues which you’ve mentioned might be related to the browser itself, therefore may we ask if you’ve tried to clear cache and cookies? The basic troubleshooting might help. In case the issues persist, please contact our customer service via chat, phone or email- we're always happy to help.

Kind regards,

Royal Panda.

I have found everything so easy on Royal panda document uploads and payouts very quick no problems at all. Carry on the good work Royal panda. 10/10

Royal Panda Casino

6 years ago

Dear SHARONA53,

Thank you for submitting your review.

We’re glad to hear that you’ve enjoyed your experience at Royal Panda recently. Your feedback is appreciated!

Kind regards,

Royal Panda.