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Royal Panda Casino

Item: Royal Panda Casino
Rating: 8.2
Author: Irena D.

Our Rating CasinoRank

8.2/10

CasinoRank

Player Rating 171 reviews

6.6/10

171 reviews

Complaint Response 75 complaints

2 days avg. 75 complaints

What we like

0-1 hours e-wallets withdrawal time frame
High withdrawal limit
Top-tier software providers
Mobile-friendly

What we don’t like

Discrepancy between deposit and withdrawal methods

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Irena D.

Royal Panda Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.royalpanda.com

Established

2014

Licences

Malta Gaming Authority, Alcohol and Gaming Commission of Ontario

Company

LeoVegas Gaming plc

Affiliate Program

RP Affiliates

Languages

Chinese, English, German, Japanese, Norwegian, Portuguese, Spanish

Casino Type

Instant Play, Mobile, Live Casino

VIP / Loyalty Program

VIP Program

Royal Panda Casino is an online casino with a crowned panda bear as its mascot. On first look, it's easy to see that the casino has taken the time to develop a quality website with a fully instant-play interface. The site is powered by the industry's top software platforms, Microgaming, NetEnt, 1x2 Gaming, Barcrest Games, Evolution, Genesis, Aristocrat, Elk Studios, NextGen Gaming, Thunderkick, Evolution Gaming and Rabcat, including live dealer games.

Royal Panda Casino is available in a variety of different languages and is licensed by the government of Malta as well as the Alcohol and Gaming Commission of Ontario, making it a part of the selected group of online Ontario casinos that accepts players from this province.

Restricted Countries

Various regulations prohibit Royal Panda Casino from offering games to residents of Australia, Belgium, Denmark, Singapure, France, Israel, Italy, Spain, Turkey, Slovenia, Poland, Portugal, Hungary, Czech Republic and the United States. Players in all other countries are welcome to sign up as long as online gambling is not prohibited by their government's laws.

Mobile Gaming

Many of Royal Panda Casino's games are available on smartphones and tablets. Players can access the mobile games simply by visiting the Royal Panda Casino website on their mobile browsers. The mobile games are incredibly well-made and practically indistinguishable from the original versions.

Security and Fairness

Royal Panda Casino makes player safety its top priority. That is why they use SSL encryption on all of their website pages. This advanced technology from Comodo prevents anyone from being able to read sensitive player data, such as passwords, financial information, and other personal details.

Both the Microgaming and NetEnt platforms are regularly tested by independent agencies to guarantee fairness. Players can rest assured that all of the games at Royal Panda Casino are powered by a genuinely random number generator.

Deposit Methods

Neteller, Paysafecard, Przelewy24, Sofort, Boleto, Euteller, Lobanet, DineroMail, Todito Cash, Trustly, Skrill, AstroPay Card, SafetyPay, Instant Bank Transfer, Visa, MasterCard, Maestro, instaDebit, Interac, MuchBetter, PayPal, Zimpler, Nuvei, Apple Pay, inpay, Neosurf, Adyen

Minimum Deposit Amount

€10

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Neteller, Skrill, Visa, MasterCard, Maestro, Interac

Minimum Withdrawal Amount

€20

Withdrawal Fees

Withdrawal Limit

EUR 50,000 per day

Currencies

Brazilian reals, Czech Republic korunas, Euros, British pounds sterling, Indian rupees, Mexican pesos, New Zealand dollars, Polish zlotys, US dollars

Verification Speed

0-24 hours

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 1-5 days
Card Payments 1-5 days
Weekend Cashouts Yes
Progressive Jackpot Wins Paid In Installments

Game Providers

Games Global, NetEnt, Evolution Gaming, NextGen Gaming, 1x2Games, Barcrest Games, Aristocrat, Genesis Gaming, Rabcat, Thunderkick, Elk Studios, Pragmatic Play, Relax Gaming, Playson, Wazdan, Northern Lights Gaming, Play'n GO, Red Tiger Gaming, Just For The Win, Iron Dog Studios, Blueprint Gaming, Slammer Studios, ReelPlay, SYNOT Games, Hacksaw Gaming, Quickspin, Push Gaming, Big Time Gaming, Lightning Box, 4ThePlayer, Pocket Games Soft, Fantasma Games, Eyecon, Kalamba Games, Peter & Sons, Inspired, iSoftBet, Foxium, Stakelogic, Gamomat, Snowborn Games, Four Leaf Gaming, Storm Gaming

RTP

Not stated

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Yes

Virtual Games

Royal Panda Casino is a slot lover's paradise. The casino features the entire catalog of NetEnt and Microgaming Quickfire slots, which feature some of the most incredible five-reel bonus slots around. Find intergalactic riches in Starburst, have a groovy time at the beach in Wild Water, win millions on a single spin in Mega Moolah, and much more. Several three-reel slots are also available, including Double Magic, Fruit Fiesta, and Fortune Cookie.

There's a very diverse selection of virtual table games at Royal Panda Casino. Players can try their luck in several different editions of Roulette (including Multi Wheel Roulette), numerous varieties of Blackjack (such as Atlantic City and Double Exposure), as well as other favorites like Baccarat, Vegas Craps, Casino Hold'em, and Progressive Caribbean Stud.

Royal Panda Casino features more than 7 different video poker variants from both NetEnt and Microgaming, including Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, All-American Poker, Aces and Faces, and Bonus Poker Deluxe.

Players looking to turn small bets into big wins can try their luck with Royal Panda Casino's impressive range of scratch cards and other specialties, including Triple Wins, Ace, and Fortuna.

Live Games

Interested in a live gaming experience? Royal Panda Casino has real games of Roulette and Blackjack broadcast from a professional gaming studio. Players can play with a real dealer in Live Roulette HD and Live Common Draw Roulette, or enjoy a constant pace in Live Automatic Roulette.

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

Limited Hours

Email Support

[email protected]

FAQ Section

Support Languages

English

Support

Players can count on representatives being available 24/7. Moreover, players can connect with a live chat associate or call the casino using their international phone number. Inquiries can also be made by online contact form or email.

Suggest an edit

Complaints

Read the complaints other players have left for Royal Panda Casino. Learn more about complaints.

Show all complaints

Submit complaint

Royal Panda Casino - Delayed withdrawal to my account

I recently won a fairly substantial amount of money, and although depositing funds was a breeze, it is now day 14 (Business day 7) that I have been fighting for my withdrawal. First I was told it would take 1-3 days for the usual e wallet cash out, then it became 1-5, and then it was suddenly no longer the issue on royal pandas end, and now it’s the providers issue and not theirs.

When talking to support, 1/2 the time operators tell me that the withdrawal is on its way, the other few times is just them asking me to ask my bank. I asked my bank to no avail as there is nothing pending into my bank account (same way, same deposit method, same account as deposits). I am starting to feel as though I’ve been scammed as asking about it goes nowhere, and “the provider” is looking into it. It’s a e transfer which takes no longer than 30 minutes to send.

And my account is fully verified so I am becoming increasingly more angry and anxious.

I would like to receive my $4000 withdrawal Royal Panda.

Resolved

$4000

Royal Panda Casino - Proof of ownership of credit card

I am having an issue with Royal panda and their so called ' proof of ownership of credit card' document they require which must meet requirements as listed;

Proof Of Ownership

1) Upload a Proof of Ownership document, this is either a bank statement or a letter from your bank confirming you were the account holder. If you check your 'Card History' for a bank statement we would need to see the first 6 and last 4 digits, the expiry date, the bank's logo and your name.

2) If your bank does not offer the option above, you will need to go to your local branch and ask for a typed Proof of Ownership document, on this document we will need confirmation that you were the previous account holder which also shows first 6 and last 4 digits, the expiry date, the bank's logo and your name - this document must be stamped and signed by your bank

I have uploaded multiple copies of bank statements as given in option 1 showing my name, address, card number that was used and even the transaction and dates that it was made, also a letter from the bank confirming I am the holder of the account but they keep rejecting all relevant information.

Please note these card verification documents they require have come after i have already made multiple deposits and MULTIPLE WITHDRAWALS... YES, THE CASINO HAS ALREADY WITHDRAWN WINNINGS BACK TO THE SAME CARD THEY NEED PROOF FOR?!?

I have contacted my bank here in my country asking if they even make such document for option 2 in documents they accept and they declined saying such documentation does not exist.

Now they have disabled the help desk for me and i am unable to seek further information and have disabled where I got to upload the documents that they require.

Resolved

$2000

Royal Panda Casino - Missing Withdrawal from 15th October 2021

Hi AskGamblers,

Please assist me with this ongoing withdrawal problem that is now approaching week 19.

I've completed my first and only withdrawal from Royal Panda Casino on 15/10/2021 to my Visa Credit Card. After 5 business days I contacted my bank BNZ (Bank of New Zealand) to find out if they've received my international payment. My bank replied saying this:

"We have opted to discontinue accepting payments through this facility since 31st July, 2020. In line with the NAB Sanction Group Policy, we are making this change as part of our proactive approach to the detection and deterrence of sanctioned parties, jurisdictions and products which may have a connection to a BNZ product or service. Although this change means that international payments from some non-sanctioned merchants or countries are adversely impacted, it is the right thing to do to protect our customers and ensure ongoing compliance with our international obligations. As a bank, we must comply with all applicable laws in all the jurisdictions in which we operate. This includes requirements of supra-national organizations such as the United Nations and European Union.

Moving forward, all international payments will be received if they are sent using the SWIFT process. Details are provided on our BNZ website.

Any payments made to your Visa Credit Card on or after 31st July, 2020 would have been automatically returned to the sender. Since they haven’t transacted on your account, there would be no trace of their arrival or return on the BNZ system. We do not have visibility of instances where deposits have been blocked or whether it has been delayed for another reason. Only the merchant will have that level of detail".

I've contacted Royal Panda support via live chat/email on a weekly basis for the last 4 and a half months and I'm getting nowhere. I've provided them with everything they need from proof of where I live and where I work, driver's license, birth certificate, proof of income, bank statements to show I've never received my withdrawal, Letters from my bank to say I've never received my withdrawal, etc. etc. After providing the letters and statements from my bank they just keep sending me in circles never getting closer to resolving the problem.

Every time I explain to them my bank don't accept payments to Visa Credit cards anymore and that my bank has a policy in place to automatically return funds to the sender.. They say okay we will look into the matter but then weeks later they just email me saying the funds have landed at my provider. I then have to go through the entire process again to tell them my bank don't accept payments to Visa Credit cards anymore. My bank have no visibility into this as the transactions are automatically returned to the sender. I don't have access to the provider and my bank don't have access to the Provider. Only Royal Panda Casino can resolve this by contacting the provider and getting the withdrawal returned to my account so I can use another withdrawal method like SWIFT.

Please assist me AskGamblers.. Royal Panda Casino has no intention of resolving this dispute.

Here is the latest reply from them which I receive on a monthly basis.

Francesca (Royal Panda)
3/02/2022, 3:59 GMT+1

Dear Lionale,

I trust this email find you well and thank you for contacting Royal Panda Support.

Kindly be advised that we have been in contact with your provider and we can confirm that the withdrawal of NZD 3,100.30 has landed on your provider's account with reference: 

ARN XXXXXXXXXXXXXXXXXXXXXXX

If you encounter any questions, you can be able to check with your bank/provider by using the above as a reference.

Thank you for your kind patience in this matter and I hope the above is useful.

Should you have any other questions please feel free to contact us.

We are available through live chat and e-mail. Myself or another agent will be more than happy to help!

Have a great day!

Best regards,

Francesca

Royal Panda, Customer Support

Unresolved

$3100

Royal Panda Casino - 5 months of No payment

Hi Team,

Can you help me get this issue resolved after 5months of no payment or help from Royal Panda?

I requested a withdrawal amount of 1000NZD on 04/04/2021. 1 week later I had no money in my account, I contacted Royal Panda and they told me the funds should be in my bank and to send in a bank statement, which I did and this was approved by them. I was advised a case was created to solve my issue and I will be contacted, I wasn't. After no replies to my emails I contacted RP via live chat and was told the reason my money hasn't reached my account was that in August 2020 the laws anti money laundering in NZ changed and they do not accept card withdrawals only bank transfers. I questioned why they still put it through my card in April 2021 when they were well aware that the law changed in August 2020. They couldn't give me an answer to that. After 3 months of trying to draw information out of RP they sent me an email with a ARN code of the transaction they supposedly sent and once again request a bank statement from me. I sent in yet another bank statement proving I received no money from them and I contacted my bank with the ARN code. My bank informed me that the ARN code is a SENDERS code and RP need to trace the money from their end from the bank they transferred from which they should have done from the very beginning instead of pushing it back on me to investigate for 5 months. Basically I'm still without my 1000NZD and would like to get this resolved so I can stop chasing them up for something they should have done 5 months ago.

I have attached bank statements, conversations with RP and conversations with my bank.

Please help.

Unresolved

$1000

Royal Panda Casino Withdrawal request repeated

Hi there, I initially requested a withdrawal of $1000 from my account on the 7th of July, sent all verification documents, and sent bank statements proving no funds had been received when I queried that the money had not been received. They told me my provider rejected the deposit from them and to request another withdrawal which I did on the 5th of August…I waited for the 15days their site says to wait for the payment to be processed and contacted them again to say I had not received any money.

I have contacted them a few days ago and was told they needed further bank statements to say I had not received the money, I provided this but my bank statement only went till the 13th of August and I was told this was acceptable. I have just contacted them again today and been told that I need to provide further statements so that they can look into it. I can’t do this until my next statement arrives on the 13th of September…

I am so frustrated with this company as they should be able to trace where my withdrawal has gone? I have jumped through hoops to try and get my withdrawal and still nothing. I believe that I am going to have to repeatedly send bank statements which I am not happy with divulging private information constantly to a company that cannot return money requested. Please can someone help?

Unresolved

$1000

Royal Panda Casino - Delay Payment still over 7 working days

Hello.

My withdraw of about 61,000kr has been approved since 07.07

Have tried to contact them by chat.

They said that the money was already sent to my bank account since 07.07.

Right now it has been 7 working days now and still has not received any money in my bank account. I have sent a bank statement to them too, and still not get any response back from them.

I ask them to send a receipt of my withdraw, they said they will send it to my email, but I don't get any response.

They promised me several times that I will have money in my bank account within 5 working days.

I hope they will fix it soon and I has already sent email to [email protected]

But still, don't get any response.

Resolved

kr61000

Royal Panda Casino - Very Delayed payment

Hi.

On the 28th and 29th June I have successfully received a confirmation from the casino that my two withdrawals were accepted. It would then take 3-5 working days (even though they brag about 10min-3days on the website, customer support said 3-5 days). It has now been over 17 days and I am yet to receive my winnings. I have contacted my bank who have confirmed nothing has been blocked or of the sort.

According to the casino, they have escalated the matter. But have not provided me with any more than that, not a loose time frame, nothing. I expect at least a proper explanation and follow ups as why it's taking this long and how long it could take. I'm sure they have experienced this before and would know the time frame.

I have not used any bonuses up till the time of my withdrawal. All my documents was approved.

What I want from the casino is 1. The money I won. 2. An honest and transparent explanation of why it's taking so long and how long it will take until I can expect my money. 3. For them to edit their site and write 3-5 days for bank withdrawals (which the customer support said they would, but haven't done.)

Withdrawals of sum: 1 - 25000 ref nr 175804533 2 - 20000. Ref nr 175969947

Attached is confirmation emails from the casino as well as timestamp of received email.

Resolved

kr45000

Royal Panda Casino - Royal Panda withdrawal problem

I requested wire transfer of $70,000 CAD. First they kept telling me it takes 2 to 5 business days. They are not willing to provide any details other than saying withdrawal is approved and money is sent. They gave me 3 different reference numbers. Then told me to submit screenshot of my bank account. Now they closed my account and I can't access it anymore. Customer service said money is with my bank. I called and verified with my bank and their wire transfer department. They have nothing on file. I spent thousands of dollars on this website and they are complete scam. Verified my ID and address more than twice. I hope you guys can get my money back from these guys.

Resolved

$70000

Royal Panda Casino - Not able to access my account

Hello,

I am old, silver level member of royal panda casino.

After royal panda have updated website from past 3 to 4 days I am not able to access my account. I contacted live chat they said to clear browser cookies and also try different device. I did that but not able to access my account.

Problem is, when I am logging in my account, it ask for my phone number in pop up, I enter number and click on save, but nothing happens and it log me out

I emailed this to royal panda support but no response from them

Resolved

Royal Panda Casino - Delayed withdrawal of INR 170,000

Initially everything was running smooth i used to get my withdrawal amount even within a day directly to my bank account but this time I put my withdrawal request on 01-10-2020 that got processed on 03-10-2020 then as per consumer care i waited till 09-10-2020. Money didn't got credit. So the asked to upload bank statement,i uploaded now they have taken 1-3 days time to inform me what is happening . I have previous experience with leo vegas in this cases they return the amount to playing account. Now that's the biggest fear now cause from 14-10-2020 skrill also will not be operating with gambling money in india.

So what do do now. I am really worried. This never happened with me and I am already in loss. Please resolve it and take quick action so that I can get my money in my bank account.

Else all will be in vain.

Please help.

Resolved

₹170000

Complaint Statistics

Resolved 59

Avg. Amount $ 11,859

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

6.6/10 ● 171 reviews

Top reviews from our players

berna_k

9 years ago

7/10

I have been this website two day, nice live casino game, nice customer service. But too less promotion.

Dear Berna_k, Thank you for the positive review. On our promotions page on Royal Panda: https://www.royalpanda.com/promotions-and-free-spins/ we offer all kinds of promotions for our players, the weekly Bamboo Bonus is one of them. Next to that we email our players on a regular base with other unique promotions. Have a royal good time! Royal Panda

Royal Panda Casino 9 years ago

fb_978298148884015

9 years ago

9/10

I deposited here a few times but never played really serious actually :( Maybe, the problem is that I never got even twice the amount I deposited + bonus < winnings. So, I was demotivated by this situation. Royal Panda is so high in rankings that I am confused totally about this particular online casino. I am depositing rarely with bamboo bonus and only the minimum amount required to get bamboo goods :) Maybe, one day I will be become a usual depositor and so on.

Just unlucky probably for even a medium winnings here. Nothing negative :)

Dear Lukasz G, Thank you for the positive review! I hope luck comes your way really soon See you soon at Royal Panda online casino. Have a royal good time! Royal Panda

Royal Panda Casino 9 years ago

Inactive user

9 years ago

10/10

For me one of the best casino. Deposit of 170 £ and win £ 2000. Was withdraw £ 1000.

I received an email My money is on the way, the other day I had the money on my bank account.

I am very satisfied with this casino. Online support is good, also email support.

Dear Darkmanroman, Thank you for your positive review, it's appreciated! We always strive to give our players the best possible customer care. This is always our goal, now and in the future. See you soon at Royal Panda online casino. Have a royal good time!

Royal Panda Casino 9 years ago

Jrausis

9 years ago

9/10

Really on of the best casinos out there. I had an issue about a friend playing with my account for a few minutes and breaking terms of the bonus! I received an e-mail telling me that terms have been broken and that my bonus was voided.

I contacted support and explained to them that this was not me and this was a mistake, and I clearly didn't want to breach the terms. I asked them to restore my account to the previous amount (I had 300€+ of bonus win) which they did ! So I took my money back when they could simply remove it. Really recommended + UI is clear, games are awesome, Loyalty program rocks and bonuises are great. One of the best out there !

The only problem is that you have to wager your bonus wins with real money, but hey, that's not a big deal.

Dear Jrausis, Thank you for the positive review, we appreciate it. We understand that mistakes can be made and we look at every single bonus breach as an individual case. With you, it checked out fine, and we were more than happy to reinstate your bonus to the previous amount mentioned. Our bonus structure offers a lot of benefits for our players. For instance, you always start playing with your deposited funds first, and anything you win with those funds can be instantly withdrawn. And if you do win big with your bonus funds, our wagering requirement is such that you only need to meet the wagering requirement for the initial bonus amount received to withdraw the bonus AND your bonus winnings. This said it's also personal preference what you like about bonusses. Best Regards, Royal Panda

Royal Panda Casino 9 years ago

tychob

9 years ago

8/10

Royalpanda is a good casino. They have a weekly reload bonus (35x) and the support staff is friendly. 8/10

The maxbet in bonus is €7. But they have some pitfalls in the bonus terms. In some slots the max bet amount is way lower (€`1,40) so playing on those slots is a risk losing your wins from your bonus if you aren't careful!

Dear Tychob, Thank you for the positive review. Our 50% up to €$£150 Bamboo Bonus every Friday is indeed very popular amongst players. We always encourage players to read the terms and conditions of every casino they play at, which can avoid disappointment further down the road. See you soon at Royal Panda online casino. Have a royal good time! Royal Panda

Royal Panda Casino 9 years ago

fb_10156887857340451

9 years ago

8/10

Firstly Matuisz (I may have spell it wrong) is a credit to your company and one of the most polite and logical thinking live help agents I have come across playing on casinos..

I wasn't lucky enough to get a withdrawal but had a great time on the site.. Nice selection of games.. Personally I think the bonus structure is awesome I like the fact you can accept the bonus but it doesn't restrict your cash play on slots.. (as most casinos place all your funds in to bonus funds) meaning you can win on your initial deposit and still have the option to withdraw your winnings (obviously you lose the bonus but hey what are you complaining about you just withdrew :))

Site layout is easy to navigate..

Got logged out during a few games which effected the immersive experience.

Dear Antonio S. Thank you for the positive review. We will send your kind words to Mateusz, I’m sure he'll appreciate them. If you could contact our support in case you are logged out, this would help them determine the issue and solve it for the future. Have a royal good time! Best regards, Royal Panda

Royal Panda Casino 9 years ago

catch

9 years ago

1/10

I have read so many good reviews about royal panda and their unique bonus structure so I decided to give them a try. I spent a little time reading through their t&c before depositing real cash. Their welcome bonus of €100 and the so called bamboo reload bonus of €150 sound good and the 35x wager requirement sounds fair also. That is when I read the fine print and said table/live games only count as 10% of the wagers requirements. Holy cow. So in order to cash the €100 bonus, you have to bet 350x in cash bet which will be €35000 just to get a €100. And all the points and future bonus will still need to fulfill the 350x requirements also. This is actually pretty bad compare to other major on line casino. Let's say I deposit €300 and get the max €150 reload bonus. I have to bet €52500 with my cash balance before I see any penny of the bonus. The live roulette game house has a edge 2.7%, 35x wager requirement you guys already made your money back. 350x is really shocking. Sorry for saying this

Dear Catch, Thank you for the review of Royal Panda. The 10% wager requirement weighting for table games is widely used in the online casino industry – and at many other casinos, bets placed on table games don’t count at all. Naturally, cash balance bets placed on our slots count towards the wagering requirement 100%. Furthermore, our bonus structure offers a lot of benefits for our players. For instance, you always start playing with your deposited funds first, and anything you win with those funds can be instantly withdrawn. And if you do win big with your bonus funds, our wagering requirement is such that you only need to meet the wagering requirement for the initial bonus amount received to withdraw the bonus AND your bonus winnings. If you have any more question regarding our bonus please send me a PM our contact our customer service. Have a royal good time! Royal Panda

Royal Panda Casino 9 years ago

glenbrid

9 years ago

6/10

Whilst there isn't really anything bad to say about this casino there isn't really that much good to say about it either. TV campaign encouraged me to sign up. SSL cert. licensed.

Some remarks about huge payouts. Chat support.

The design of the site is messy and difficult to navigate. You have to deposit in euros.

No real player bonuses or freebies. My personal experience 650 euros deposited in stages and never got above my deposit. Every spins a loser. Not a bad casino, just average. Closed my account.

Dear GLENBRID, Thank you for your comprehensive review! We’ll be sure to take your points onboard, but we would like to add that we do offer Pounds sterling as a currency! When you join us, simply select “GBP” as your currency (in the “Account information” section of the registration form). If you’d like to switch from Euros to Pounds, our customer service team would be only too happy to help you do this – please contact us whenever it’s convenient for you, and we’ll assist you further. Also, regarding our bonuses and freebies, we always aim to offer players a great selection of both! All players can claim our 50%-up-to-£150 Bamboo Bonus on one deposit each Friday, and new players from the UK can claim our 100%-up-to-£100 welcome bonus. And as a UK player, you would have also received 10 free spins for Starburst upon signing up. I also recommend signing up for our newsletter, as we frequently reward our players with free spins for our latest slots, and notify them of this by email. And each time you play, you’ll earn Loyal Panda Points, which can be redeemed against free spins, no-deposit bonuses and suchlike. I’d like to thank you again for your review, and hope that you’ve found this information useful – but please let me know if we can help in any other way. Finally, would it be possible for you to tell me where you saw a TV ad for Royal Panda? As we’re currently not running any TV campaigns in the UK. Thanks, and have a royal good time!

Royal Panda Casino 9 years ago

Hyena74

9 years ago

6/10

Just joined Panda awhile ago after reading the bonus reviews. I didnt take the 10pounds free abit confusing all that but I did get my deposit bonus and played through the wager and ended up withdrawing £200.

This is a great site I cant believe im only finding it now. Great netent games which I love.

I havnt gone through the varification yet tho so I'm hopeing I dont have a hard time with this as some said they have below, plus I rate highly any casino who comes on here and personally and sorts there players problems. Thats classy.

Nothing much to dislike as of yet about Panda hope it stays that way:)

Dear Hyena74, Thank you for the kind words. We will do our utmost to keep you happy as an customer and a smooth verification rocess is part of that promise. Have a Royal good time. Best Regards, Royal Panda

Royal Panda Casino 9 years ago

william8118

9 years ago

7/10

The games are really great, good payout so far. It would be perfect if it can support the full screen while on play.

I would rate it perfect if they provide a 24hours online chatservice.

I experienced difficulties and confusing about the wager requirements since I believed that I already meet the wager requirements. However the system was not get updated and the credits still remaining the bonus status.

Tried to connect the live chat and now available on that time. This was a main issue if I give up for the RP on future.

Dear William8118, Thank you for your kind review, we appreciate it! Alongside our live chat support - which is available Daily: 09:00 – 00:30 (GMT+1) – we also offer 24/7 email support at Royal Panda via the following email: support (@) royalpanda.com. I will ask one of our staff to get in touch with you either by phone or email to explain how our bonus system works. It’s a bit different to other casinos’, but we find most of our players like it once they see how it works. If you need anything else please contact our support staff in the meantime. Have a royal good time! Best Regards, Royal Panda.

Royal Panda Casino 9 years ago

Royal Panda Casino News

Read all news about Royal Panda Casino, check for updates and stay tuned for exclusive bonuses.

Promotion Get Your Pulse Racing With the New Royal Jackpot at Royal Panda

If you get a buzz off chasing jackpots, then we have some exciting news! Royal Panda Casino has introduced their brand new Royal Jackpot which now gives you the chance to win some serious bucks!The online casino has launched a new progressive jackpot network, which is tied to some of their most popular titles. So whether you’re a serial jackpot hunter or a part-time win chaser, these jackpots are about to offer some serious potential.Cha-Ching Cha-Ching! Winning a life-changing jackpot is what most of us dream of, and now Royal Panda Casino can edge you closer to that dream. Their Royal Jackpot is an exclusive and revolutionary jackpot chain that allows you to play tons of your much-loved online slots, with even bigger exposure. Now, you can add a Royal Jackpot bet to every stake you make on qualifying games, and it will give you a shot at winning a progressive jackpot, with a magnitude of proportions. Add a Royal Jackpot bet to your stake and you could be one of the first players to win the new progressive jackpot at Royal Panda Casino.When you visit the casino you’ll now see a new ‘exclusive jackpot’ section. Here you’ll find all the slots that are linked to the progressive jackpot. How it WorksThere are four different progressive jackpots tied to the participating games as follows:Mini Jackpot: starts at €5Minor Jackpot: starts at €1,000Major Jackpot: starts at €10,000Mega Jackpot: starts at €5,000,000When you load any of the qualifying games you’ll get a pop-up box asking if you’d like to make the new Royal Jackpot bet. This is an extra fee of €0.10 (or currency equivalent). The progressive jackpot will increase on each bet that is made. However, the real beauty of this new feature is that you also have the option to use bonus cash for the Royal Jackpot! We bet you weren’t expecting that! There are currently over 100+ games included in the feature which includes player-favourites like the Book of Dead Slot, Immortal Romance Slot, Money Train 2 Slot, Starburst Slot, and Thunderstruck 2 Slot. To get involved just create an account at Royal Panda Casino or log into your existing one and give it a go. Also, check the casino's terms and conditions for any additional clarification. Good luck!We’ll also be continuing the discussion in our forum so feel free to join us there!

Big Win A Player Nets Over £340K Playing Dream Catcher at Royal Panda

All too often we hear of online slots making dreams come true but this time it was a game at Royal Panda’s live casino that paid out big. A lucky member has just won a very cool £340,266 as he spun in his lucky numbers playing Dream Catcher!It’s Not Just Slots!There’s tons of games available at the online casino but this lucky Norwegian player has just proved it’s not just slots that changes lives. The lucky 54-year-old, Oktoj was trying his lucky numbers on the casinos Dream Catcher game when the big moment happened! He netted an incredible 3 732 600kr!A player spins in his lucky numbers playing Dream Catcher at Royal Panda Casino.The Royal Panda diamond player placed his bets on his lucky numbers and spun the wheel in the hope for a decent win. Little did the player know what the outcome would be of this particular spin. A Lucky Spin of the WheelThe lucky spin landed the player multiple big payouts banking him that cool £340K which is sure to make some of his dreams come true. Try Dream Catcher TodayAnd, if you’re looking for a little something different slots maybe you could give it a try too. The fun live casino game available on desktop or through their mobile casino boasts odds of up to 40:1. You’ll be able to bet on various sections of the big wheel and enjoy extra spins with bonus multipliers of up to x7 to increase your wins. So, with that being said we’d like to wish the player a massive congratulations and wish you good luck when you try it too!Register at Royal PandaDon’t worry if you haven’t registered yet though because you can still visit Royal Panda Casino today and claim their 100% welcome bonus up to £10 + 10 extra spins on Starburst when you make your first deposit. Just make sure you read and understand the full terms and conditions before playing.

Big Win A Spin of the Wheel Lands This Player a Massive £111K

The good times are rolling as one member has just won a massive £111,000 playing Roulette at Royal Panda Casino. It was the online casino's exclusive lucky Roulette Live game that landed the player a series of big wins and we have the story of how it happened! A Player Wins Big We’ve all heard of lucky streaks, some of us have even experienced them, right? But this particular lucky struck really is something else. The 35-year old player Daniel from the United Kingdom decided to place his bets on his lucky numbers but no one could have predicted what was about to happen next. Daniel took his winning streak to a massive £111K at the Royal Panda Live Roulette table. In a staggering run of wheel-spinning wins Daniel managed to land himself a cool £111K. He placed high stakes on the casinos exclusive tables and his greed paid off as he enjoyed several £20,000 hits from a single spin of the wheel! It’s probably the most rewarding seat Daniel has ever taken and we couldn’t be more pleased for the player. Time to Treat Yourself? We all deserve a break now and again and you just never when lady luck is about to strike and make your dreams come too true. At Royal Panda Casino their dedicated Live Roulette tables continues to be immensely popular with their players. So, if you haven’t tried it yet free up some time and give it a spin. You can pick your favourite numbers whilst enjoying VIP treatment with their friendly, hand-picked dealers. And the great news their tables cater for all budgets too. You can play from as little as £1 up to a very brave £200,000 per spin! And don’t worry if the tables just aren’t your thing because the casino is of course also home to hundreds of the best online slots around! Sign up Today If you’d like to become a member of the online casino today just read our Royal Panda Casino Review where you’ll find all the information you need along with links and casino bonuses to help get you started. Good luck.

Big Win Divine Fortune Winner Hits a €132k Mega Jackpot at Royal Panda

A player at Royal Panda Casino has just become €132,461 richer, thanks to one of the NetEnt’s most popular progressive slots - the Divine Fortune slot. Georg from Germany has just scooped a life-changing amount of cash, with a €3.20 bet before hitting the Mega Jackpot. As for you dear player, it’s time to head over to Royal Panda Casino right now and test your lucky stars to see if you can beat his score! Gold Coins Deliver a Divine Fortune The Gods favored lucky Georg this week, as he went on the search for legendary riches, and here’s how he succeeded. He placed a €3.20 bet on progressive slot, Divine Fortune. Then, he spun 3 golden coins and entered the jackpot bonus game, after which, he managed to fill up the screen with coins, and hit the €132,461 Mega Jackpot! What Winning a Jackpot Feels Like Every player dreams of winning a jackpot, so we were very curious to find out what it feels like to be a winner and we asked Georg. He said: “I felt amazing, I couldn’t believe it”. “The Lucky winner couldn’t believe he had won and went to bed in daze.” The big winner still doesn’t know what he’ll do with the cash. He went to bed that night in a daze, and thought it was all a dream until the Royal Panda Casino representative phoned him the next day to confirm he’d won! He then told the casino team how much he actually loves playing at Royal Panda: “I think Royal Panda is amazing,” he said. “Excellent customer support, really fast payouts and wide range of games!” Take Your Pick at Royal Panda Royal Panda Casino has developed a quality website with a fully instant-play interface. Their offer features the entire catalogue of online slots, powered by some of the industry's top software platforms like NetEnt, Microgaming, as well as 1x2 Gaming, and Rabcat. Apart from the famous Divine Fortune slot, you may also find Mega Moolah slot, Hall of Gods slot and Cosmic Fortune slot, alongside many other popular titles. “Test your luck at Royal Panda Casino for a chance to win one of the fantastic jackpots.” Try your luck at this incredible online casino for a chance to win one of the fantastic jackpots and, who knows, next time we could be reporting about you. Georg’s big win only proves that any player can be a lucky winner. So, all you gotta do is spin the reels with Royal Panda’s high-paying progressive slots, and win jackpots worth millions! Good luck!

Big Win Royal Panda is Going to Hawaii

Our favorite black-white and clumsy, yet generous bear is going on a vacation to Hawaii. Join Royal Panda under the tropical heat of the Hawaiian sun and expect red hot features and the eruption of dazzling prizes. Choose to relax with the sound of traditional Hawaiian music and spin the reels while you are sipping cocktails. $117K eruption Kinga from Poland already did this and she won a splendid and beaming amount of $117K last Sunday, July 24th. The gaze of the lucky Tiki shone down on 24-year old Polish girl who decided to take advantage of the Aloha! Cluster Pays. Red hot cluster feature decided to erupt and gave Kinga $62,840 after she has bet only $250. After many spins, Kinga walked home free into the Hawaiian sunset with a grand total of $117,782. We, at AskGamblers, would like to congratulate Kinga on her success and we are hoping that some of this money will be invested to a plane ticket to this tropical paradise. Test your luck Kinga from Poland is a living proof that you never know when the luck might struck you. So, why don’t you give it a shot as well, you never know when the steaming hot volcano eruption may kick in. Feel the heat and spin the reels because Royal Panda Casino had shown once again that it is indeed royal! What you need to do to test the luck you might ask. Well, nothing too complicated, I promise: Pay a visit to Royal Panda Hit the reels on Aloha! Cluster Pays slot powered by NetEnt See? Promised it’s not complicated. The only advice is to be persistent, because any spin can be the lucky spin. Brace yourself for the sizzling hot volcanic eruption of prizes. So why is Aloha so popular you might ask? Let me give you a quick break down if you haven’t had the chance to test it already. Bets in this slot are wide ranging. You can bet between €0.10 and €200 per spin. Aloha! Cluster pays offers 6 reels and 5 rows, and a maximum win on a single bet that reaches €200,000. Spin the clusters along with succulent coconuts and sweet pineapples, and try winning some of those tasty prizes. You can warm-up with randomly triggered sticky re-spins that locks all clusters in place. Tropical sunset will award you with free spins and high paying stacked masks will allow you to bathe in tropical luxury. Kinga figured it out in time, why don’t you pay a visit to Royal Panda Casino and give it a shot as well.

Big Win Four players strike it lucky at Royal Panda winning $235K

Last weekend was truly incredible for four Royal Panda players, who have won over $235,000 worth of cash prizes in total! Playing a combination of roulette games and popular video slots, Mickael from Sweden, Wojciech from Poland, and Freddy and David from the UK, celebrated the weekend in style with life-changing wins. Read on and find out more about their amazing wins. $235K worth of wild weekend wins The fabulous four have decided to spend the previous weekend playing their favourite casino games at Royal Panda Casino. Roulette proved to be very lucky for Mikael and Freddy who spun their lucky numbers and won over $140,000, while David and Wojciech enjoyed wins of over $94,000 across three popular video slots: Wild Water, Guns n’ Roses, and The Spin Lab. David’s big winning spin on Wild Water. One of the most exciting moments was definitely David’s big winning spin on Wild Water. It all started when David turned the Wild Water reels for £20 per spin. He triggered the free spins bonus round and got soaked in a x2028 combo, and won over £40,000. How amazing is that?! What’s next for the lucky players? After a wonderful weekend of wild wins, the big question now is what these lucky players will spend their money on. Well, Mikael has already booked a luxury trip to Las Vegas using just his Loyal Panda points! He’s been enjoying an incredible winning streak, having also won over $229K on Live Roulette only a matter of weeks ago! More good news There is more good news coming from Royal Panda this week. Players can now enjoy a great selection of Thunderkick and ELK slots at this fabulous online casino. What’s more, there is up to $40 bonus money up for grabs for all those who want to try the exciting new video slots on Royal Panda. All you players need to do is wager $50 on The Rift between 8-10 July to get a 4 x $5 bonus. If you wager $50 on Bloopers during the same period, Royal panda will also give you 4 x $5 worth of bonus money. That’s a potential $40 up for grabs, which players can use to play these great new slots! And that’s not all. Up to $10 bonus money will be added to player’s account between 11-14 July, so you can dive right into some fantastic Thunderkick and ELK slots including: 1429 Uncharted Seas, Birds on a Wire, Electric Sam, and Taco Brothers. Head over to Royal Panda Casino and start enjoying new games. Who knows, maybe you’re the next big winner.

Big Win It was certainly a Happy New Year for one player at Royal Panda Casino

2016 has started with a bang for one lucky player at Royal Panda Casino. We’re only into the second week of January and already this NetEnt Casino has paid out an incredible $122,289! And that’s just to one of their players! A date to remember! For one lucky player Harrie, 2016 couldn’t have started any better. The 30 year old Royal Panda silver player will no doubt be making big plans for 2016 as he scooped an incredible win! Taking home almost $123K from playing NetEnt’s Fruit Shop Touch at this popular Mobile Casino. Harrie certainly took the saying Happy New Year literally! It’s not every day you get to start the year knowing you’ll have no money worries and we’re extremely thrilled for the player. Scooping a massive win like this must be an incredible feeling right? Yet there’s still so much more to this incredible story. How did he win it? Winning big might just seem like a far off dream, but, take it from us, it happens! Something that Harrie knows all too well. It took him just four delicious spins and a juicy combination of classic fruits, high cards and wild symbols to net Harrie his fortune. Never give up on your dreams, they come when you least expect it! Harrie started by placing a $146 wager on Fruit Shop Touch when he activated free spins with a x2 multiplier. Four classic cherry symbols and a wild combination netted him an incredible $42,381. This was by far Harries biggest single win to the date! He continued placing multiple $162 wagers winning him a further $80,785, each time topping up his balance to an incredible $122,289. What’s even more incredible about this story is that Harrie only deposited a total of $324 into his Royal Panda account. That’s quite a transformation! Turning $324 into almost $123K! Well done, Harrie on your incredible win, we wish you every success for the future. The program that keeps on giving Being a member at Royal Panda Casino means you get to take advantage of their loyalty program, one which gives you the chance to benefit from increased bonuses, rewards and points. Harrie, being a silver player managed to accumulate 15,000 Loyal Panda points, which he can now exchange for some special gifts. Once you’re a member of Royal Panda Casino you, too, can start enjoying their great loyalty program. All you have to do is play your favourite casino games! Leave the hard work to the casino. They’ll top up your points and let you know how many you have by visiting your account. The higher level you reach, the better your perks. Sign up to Royal Panda Casino today and join in the fun.

Big Win AskGamblers Player Climbed the Beanstalk to Strike a 44k Giant

Last weekend, a lucky player called Nigel decided to climb up the beanstalk to see the giant, but instead he ended up seeing a giant $44k win! There must be something in the air, for this is beyond any doubt the luckiest month ever for players at Royal Panda Casino. As if Yuri’s and Ewa’s big wins last week weren’t stunning enough, we’ve already received news about this new winner. What’s more, Nigel is an AskGamblers player! Can you believe it? Stay with us and we’ll tell you all about it. The story of how Nigel climbed the beanstalk We all grew up on the tale of Jack and the Beanstalk. And perhaps last weekend our British players, Nigel, simply gathered enough courage to encounter the giant finally. Therefore, having made up his mind, he embarked on his very own adventure in the NetEnt’s popular Jack and the Beanstalk slot. Never could he imagine what was waiting for him up the beanstalk. Instead of simply meeting the giant, he hit a giant win of £28,045 ($44,418)! Nigel has just signed up at Royal Panda Casino and already walked away with $46,564 in total. What makes the whole story even crazier is that Nigel only joined Royal Panda Casino on Thursday last week through AskGamblers. Perhaps he was inspired by the big win stories, or he randomly picked this casino, we don’t really know. What we do know for sure is that he has already enjoyed some amazing success, winning a total of $46,564 up to now. Much of this has come from the incredible Jack and the Beanstalk slot during its free spins feature. According to our friends at Royal Panda it went on like this: While playing, Nigel hit 10 free spins with a £100 ($158) bet During free spins mode, he won another 40(!) free spins Nigel won an incredible $44,418 during this perfectly timed free spins bonanza Set off on your own adventure Jack and the Beanstalk is one of the most popular NetEnt slots. With its magical theme great graphics, awesome features, and the chance to win up to $300,000 on a single bet, it’s no wonder. All you need is three Treasure Chest scatter symbols to unlock the free spins just like Nigel and the chances are you will be next big winner. You are welcome to read our Jack and the Beanstalk review and try the slot for free before you head over to Royal Panda or any other NetEnt Casino to play for real money. Sign up at Royal Panda Casino right now. Just remember to visit our Royal Panda Casino Bonuses page and get some bonus cash for an even better start!

Big Win Player Went All In Courageously with Lady Luck Right By Her Side

There’s no better way to enjoy your week than with a big win, and oh boy oh boy are the players at Royal Panda Casino feeling lucky this week. Who could’ve imagined that after a fabulous Mega Jackpot win on Mega Joker, we would see an even greater win?Ewa from Sweden certainly surprised everyone when she won $31,815 on the Twisted Circus slot on Wednesday night. Keep reading and find out how she managed to pull it off. Ewa Went Big to Win Big There is an old saying that fortune favors the bold and Ewa has certainly proven it true. Feeling particularly brave on Wednesday, this lucky lady logged in her Royal Panda account with an aim to spin the reels on Twisted Circus slot for a bit of fun. However, along the wayshe made some big bets that led her to a big win.Her biggest single win was SEK 209,620 ($25,638). Here’s how she did it: Bet SEK 1,200 ($146) Matched three scatter tickets to enter the free spins mode By the end of her incredible session, Ewa had won an amazing $31,815 Ewa is a Mega Fortune-ate player What makes this story even more interesting is the fact that this isn’t the first time Ewa has enjoyed success at Royal Panda Casino. Earlier this month, she won SEK 54,465 ($6,664) on our Hall of Gods jackpot slot. Can you imagine?! We definitely agree with Royal Panda Casino, when they say that Ewa clearly has the luck of gods on her side at the moment. Ewa from Sweden one $31,815 on the Twisted Circus! What’s more, this is her second big win this month! AskGamblers congratulates Ewa on her fantastic win and hopes that her lucky streak continues as she keeps spinning the reels courageously. Want to be the next big winner at Royal Panda? Perhaps Ewa’s luck rubbed off on you, so don’t waste any time, and head over to Royal Panda Casino to play your favourite casino games. If you still haven’t joined this great online casino, it’s high time you do. They will greet you with style and an amazing welcome bonus, exclusive to AskGamblers. All you have to do is make a few simple steps and you are in. It goes like this: Sign up at Royal Panda Make your first deposit of $10 or more Receive 150% match bonus up to $150 instantly Grab your welcome offer at Royal Panda Casino, and get on your way towards big wins. Just be careful though, for this exciting offer comes with the wagering requirements of 35x bonus amount that needs to be completed before you can cash out your winnings. Sign up Royal Panda Casino right now and play big to win big. Also remember to keep an eye on Royal Panda Casino Bonuses to get even more play time. Good luck!

Big Win The casino strikes again and we have yet another big winner!

Royal Panda Casino provides hundreds of NetEnt Games and Microgaming Games and for one lucky player one spin changed their lives forever! Big Win Royal Panda Casino offer their players numerous jackpot games but one game in particular has caused quite a stir! The casinos exciting progressive jackpot slots offer an instant way to get rich with the possibilities of winning huge sums of money and this is exactly what one lucky player managed to achieve! NetEnt’s Mega Joker slot bought fortune to Yuri from the Netherlands this week. Yuri decided to play this classic 3 reel fast-action slot on just an ordinary day. The jackpot on this game builds up over time and can drop randomly to any player at any time. Even though Yuri was in hunt for the jackpot the player never expected it would actually happen to them! But it did and Yuri managed to scoop a massive $24,423!! Yuri simply played the Mega Joker base game, spun three Mega Joker symbols and dropped that huge jackpot. We would like to offer our massive congratulations to the lucky player! Progressive jackpot slots are fast becoming very popular with players at Royal Panda Casino and with amounts this high being won it’s no surprise that players are flocking to the casino to try their luck. Why not try out this great online casino and see if you can be the next big winner? If you sign up today you could be next in the hall of wealth! Exclusive Welcome Bonus Of course we can’t let you sign up without giving you something extra to start with and that’s why we have come up with this extra special and exclusive welcome bonus for you! Well we couldn’t let you go empty handed could we! Be the next big winner with an exclusive 150% bonus at Royal Panda Casino All new players who sign up using our links will be greeted at the casino with a 150% match bonus on your first deposit! But that’s not all. You will also receive 10 free spins to use on the popular NetEnt Game Starburst. What a great start to the casino and you never know this extra boost to your bankroll could help you in winning that life-changing jackpot! To claim our exclusive bonus today here is what you need to do: Sign up to Royal Panda Casino (You must use our links) Make a minimum first deposit of $10 Receive a 150% match bonus up to $150 Players from Sweden, Germany, Norway, Poland, the UK, Finland, Austria, Switzerland, and the Netherlands will receive the 10 free spins after sign up. Players from Poland will receive the 10 free spins after the first deposit. Become the next big winner today at Royal Panda Casino! There may also be some other Royal Panda Casino Bonuses that you can claim right now. Check them out on the links we have provided.