PlayFrank Casino

Absolutely nothing at all. Every aspect of my experience was negative. The fact live chat is available on a Saturday I guess could be positive. There's a large choice of slots, but I guess that all depends on whether they load for you or not.

Shocking casino. Disgustingly rude staff with evidence from the live chats. Website is garbage, with links that are dead, games that loop to main menu, charges to withdraw and deposit. This is genuinely the worst casino I have ever used in 25+ years. Just avoid.

Pros for Playfrank it has a great I have been using PlayFrank for some time now and I like it alot. PlayFrank's game library is undoubtedly impressive, though I share the sentiment that a few more game providers could enhance the variety. That being said, the ones they currently have still offer an engaging and diverse gaming experience.. The bonus offers they do for free spins is really nice as they have 2 offers every week for me to get 50 free spins on 2 different games showing they care about players not just after the first few deposits like other casinos.
Windraws were quick enough for me and I could easily deposit them without any trouble.
The layout is intuitive, making it easy to find and play my favorite games.

The cons for me are I wish they had a few more providers as I enjoy playing smaller companies slots but apart from that the website works as it should I can withdraw and deposit easily

Thank you for this great experience. Slots and live casinos are great I think everyone can find his desirable game because there are many popular games.

One thing was that during the playing there were some errors, and also there were withdrawal problems, it took several hours, but in general everything was good.

I had a good time at this casino! It's a decent one with a nice selection of games. The best part was that they processed my withdrawal pretty quickly. Although I did see some people saying they had to wait longer, I'm happy with my experience overall. Will probably play here again!

Convenient site with slot machines and BC. It works without freezes, offers only licensed software and really withdraws winnings. Also, the operator often pleases with new promotions, bonuses and tournaments.

I often read reviews, like the one i'm about to write, and think, "they must work for them, or its fake". Rest assured I do not, and it is not.

Firstly though, the site is very well set up, with very few "cut outs" and has most of the games i usually play.

I had cause to contact customer services twice, and both times were answered within 3 minutes. and perfectly handled with very professional, and knowledgeable staff.

I put £100 in and within 4 hours had won £13,000. Initially the bonuses on the games i played, were frequent but not very high paying, at approx 25X. Then I hit a particular game that paid 3000X. This was closely followed with a 1000X.

As I was now playing with their money i played a further 10 or so machines, with all of them giving very good returns on Bonuses, and also really decent wins during normal game play.

I have withdrawn a massive amount of money compared with my deposit, and await my money. Fingers crossed it not barred with hurdles.

I have entered some negatives below but this casino site is as good as I've played, and the positives far outweigh the negatives.

Like all sites, it has its faults, and playfrank is no different. I list them below.
1. Why do Casinos continue to ask for Jpegs of documents, and yet their systems not be able to accept them. I tired numerous times before they accepted my issue, and agreed to my sending an email.

2. As above, I was playing with their money, and my winnings having withdrawn large amounts, but was abruptly stopped playing with a note stating I had lost too much money. Remember I had only deposited £100. In fairness this was sorted by "Olga" on chat, but i have to wait a further 24 hours before this is sorted. I understand the ethics behind stopping players, when they have lost too much of their own money, but not when you are playing with theirs.

3. The "LIVE casino options are sparse, and do not include 3 card poker, or "crazy time" which is unfortunate.

Besides slow (pretty slow) withdrawals I can't find any cons. I'm very satisfied with the platform, deposit options, games. With some casinos, I experience problems using VPN. It's not the case with playfrank.

Read about this casino and gave it a try. Lot of nice bonusses with good conditions.
Nice lay-out and a lot of nice slots to choose from. Easy navigating site.

Very slow withdrawals.
Read about the good helpdesk. Contacted them 3 times. One time by e-mail: no answer. Two times through live chat. They were indeed friendly but didn’t understand my simple question at all and weren’t of any help.

Good layout and easy to navigate site. The site has plenty to choice from and caters for all Gambling tastes. The site has a good collection of Banking options and most are without fees to the player. This was my first visit to PlayFrank and while I did not win any money my experience was positive. I will use again in the future

Tryed it out for the first time in the beginning of the week.
First of all, really transparent bonus conditions, which is really rare these days.
Awesome customer support, exspecially customer support Agent Dionne. Really hard working and friendly.
Verification and payout within 24h. Even on a 1000€ from a 25€ deposit , without any problems.
Modern design and good usability.
Nice reward system for loyal customers.
Defenitly the place to go for me in the future.

Only dislike or negative part - no Book of dead. :D
This is just a personal dislike - nothing wrong with the Playfrank casino at all.
Can't say anything negativ at all.

PlayFrank Casino

March 23, 2022

Thank you for the review and good news; we do have Book of Dead!