AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino. Navigation was seamless throughout the site, which is available across web and mobile platforms. You can enjoy an excellent game selection with active bonuses and promotions to match. Support is available and easily accessible from any page, and the game lobby is player-friendly.
- Home to more than 60 game studios
- Excellent selection of payment methods
- 24/7 live chat
- Slow withdrawals
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Platincasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Platincasino
Platincasino is an online casino home to an exceptional game collection. It's been at AskGamblers for some time, so that you can check its casino rating, complaint history and over 50 real player reviews. Platincasino has also been a previous winner of the AskGamblers Awards, Best Casino in 2019!
As soon as you register through AskGamblers and make your first deposit, you will join the PlatinClub based on your activity. Your VIP status will be upgraded the more you play, and you can earn benefits such as online casino bonuses, extra promotions and more. The casino is also working on introducing a new PlatinShop, so watch this space.
Our review below is now available, and it can help you choose a reliable casino, such as Platincasino.
- E-Wallets 0-1 hours
- Bank Transfers 2-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Platincasino
The casino supports a wide variety of payment methods, including Visa, Skrill and Neteller. It's also a crypto-gambling site, so you can deposit using various cryptocurrencies. The minimum deposit and withdrawal is 20 EUR.
The casino will request that you verify your account with identification documents. You can upload these under ‘My Settings’ and ‘Verify Account’ once you register.
The casino aims to process withdrawals as quickly as possible, but the process could take up to 72 hours, depending on which payment method you choose. You can withdraw up to 7,500 EUR per week or 15,000 per month, but progressive jackpots are paid in full.
Games at Platincasino
The most popular games at Platincasino are its online slots, and with such a large selection, it's easy to see why. The casino is home to more than 60 gaming providers so you have the latest and best slots at your fingertips. We also have thousands of slot reviews if you’re new and you need a hand picking games, check our reviews for more information.
If you love spinning the reels, the casino is home to the latest onus buy titles to eligible countries and progressive jackpots. All of these can be found in a player-friendly lobby, allowing you to find your favourite games.
If you enjoy the action at the tables, the casino has a fair selection of card, dice, and roulette games to choose from. The site offers different online blackjack variations, roulette and more. Some of these are available in high-roller modes, so if you have a bigger budget, there are games for you.
You can also try your hand at live table games at Platincasino's live casino, which is powered by multiple live providers, including Evolution Gaming. There are versions of Live Baccarat, Live Roulette and more.
Platincasino’s Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy, and when you register an account, you’ll have access to a range of tools that can help maintain control of your spending.
You can set limits on the amount you deposit, wager or lose. If you set a session limit, it can control the time you spend at the casino by logging you out once you reach the limit.
If you need to take a break, you can set a cooling-off period, or you can set a self-exclusion period. All of these tools are available from the ‘Responsible Gambling’ tab of your account.
Customer Support at Platincasino
We are particularly impressed with how well Platincasino's customer service department operates. The quickest option is through live chat, which can be located on any page and is now available 24/7, which is great news.
We have tested live chat and can confirm there were no issues. We received prompt and professional support. The other good news is that the casino can support you in multiple languages, which can be selected when you open the live chat feature.
If, for some reason, you need support outside of live chat, you can email them, or you can use the online contact form in the help section. The casino monitors their inbox and aims to reply as soon as possible.
Complaints
Read the complaints other players have left for Platincasino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
They have many game providers (wish they had Quickspin and Red Tiger too, but the amount of game providers is already huge), withdrawals getting approved within 24 hours (sometimes under 1 hour, but mostly 5-9 hours).
The casino is easy to navigate, works fluent and at first I was scared because the clown which looked suspicious to me. But since they changed their licence they are one of the best casinos out there. I play most of my time now at Platin and I really can not think about a better casino. My other favorite is still Trada, but they lost a little bit of my trust (nothing major, just reduced my fun to play there).
Also Platin Casino tries at least to fill the bonus section more than before. Before we had weeks without any bonus, now they try to give at least something every week or two. This is still not perfect, but at least they trying to change something.
The Wager Requirments for Free Spins is mostly 75x (in rare cases 25x) and the max cashout is 100 €, which is really terrible. The deposit bonus is also not good, every bonus except the 100 % bonus amounts are terrible. Because the bonus is always deposit and bonus, but since the wagering amount is often the same 25x d+b it gets worse with lower bonus amounts. The bonus part with 100 % is a 50x wagering, with 50 % we are already at 75x wagering, ...
The other thing is there is no 5 € Bet Block in the system, be careful when playing with bonus funds. Sometimes a bonus has no max bet rule, but always ask the support (E-Mail Support is the best option to ask).
i had played in various online casinos but have had the customer service as on Platincasino nowhere. Fast response, very friendly. The promotions are really top, super bonus offers. Great games ;) Great site, I feel really well cared for. Can only recommend!
I Like the big selection of Games because in a Normal Casino i don't have my Favorite Games and the fast Transfer is also very very very good
No loyalty Program. So far no winnings :(. But i will the next time. I don't Like Live Casino. And the paying Out Are Buggy or Not so fast. On the whole it is still great
If you like fast withdraws than this casino is one of the best there is. Fast support and many slot games. Chat host is really friendly but always the standard reply if you ask something.
How much you will deposit this casino how many time you ask give nothing as a loyalty gift. If you deposit 10.000 a month still nothing. All the time the same standard reply as follow are promotions. The most casinos you will earn points to get something back like bonus money or free spins or real money but here nothing
I love this casino... Every time you you can claim a lot of top bonuses... They have many games and a lot of top providers... Thank you for every top playing
I don't know what negative things should I say... Maybe I wish I could pay with mobile phone or pay with low deposits 5 euro or 1 Euro or something else 😬
Very clear page. Game selection is great. Deposit procedures are also good. The support is also very friendly.
For Christmas, there is always a great action, where I've also won something schonmal!
No loyalty program. More bonus offers would be good. The game search could also be a little easier. Various actions for customer loyalty would also be quite good.
Platin Casino is one of the best casinos we have. Good games and winning rate is good too. The team work and answers fast. After a hard working day a good alternative for a sunny evening. I love it.
When i had start gambling a few years ago, Platincasino was the 1st online casino which i registered and deposit real money. it's also the 1st where i have done a withdrawal with a total of 7.000 € :) at this time withdrawals has been split to an amount of 1.000 € per transaction and i mean to remember a total of 8.000 € per week... the selection of game providers and the count of the particular game portfolio was and is in comparison to other casinos great. After the redesign last year, the support and the events like fathers-/mothers-day are very personally. e.g. after i wrote my mothers address, they send at its own expense flowers to mothers day and on fathers day, i got an exclusive and limited barbecue-bag after a drawing. To sum up, great selection of game providers and portfolios, fast and friendly support, nice bonus and transparent terms
i don't like the slow withdrawal process - ok, this will take mostly within 24 hours and is faster than many other but at times when instant banking and ewallets are most of payment methods, i have the claim, that withdrawals of deposit without bonus (in this case they have to check e.g. max bet or allowed games) performed within few minutes ...
If you like fast withdraws than this casino is one of the best there is. Fast support and many slot games. Chat host is really friendly but always the standard reply if you ask something.
How much you will deposit this casino how many time you ask give nothing as a loyalty gift. If you deposit 10.000 a month still nothing. All the time the same standard reply as follow are promotions. The most casinos you will earn points to get something back like bonus money or free spins or real money but here nothing
Platincasino News
Read all news about Platincasino, check for updates and stay tuned for exclusive bonuses.
September marks Charity Month at AskGamblers, which is why throughout the month, we will point you in the direction of online casinos that responded to our call and helped us raise money for a good cause.Today, we’re taking you to Platincasino and their fantastic welcome offer!Welcome Bonus With Casino Spins on Top!If you haven’t already, now is your chance to sign up at Platincasino and claim their welcome package of 200% up to €250 + 120 Bonus Spins!For a minimum deposit of €10, you can boost your funds by 260% and use Bonus Spins on any slot in iWild's library! The bonus amount is subject to a wagering requirement of 30x, so keep that in mind before cashing out.Good luck and happy Charity Month!
BGaming, a rapidly expanding game provider that converts gambling into gaming, has recently integrated with Platincasino, a leading European operator.Empowering CollaborationPlatincasino's registered players can now access and enjoy the rich world of BGaming's titles.The Elvis Frog series of games, Lucky Lady Moon slot, fruit-themed Fruit Million slot, Bonanza Billion slot, and the latest releases Aztec Magic MegaWays™ slot and Penny Pelican slot are among the high-quality slots available.When ‘I’ Is Replaced by “We”The agreement with Platincasino strengthens BGaming's position in regulated markets and validates the portfolio's appeal among leading local operators. Should BGaming deliver an exclusive game to Platincasino players, the collab could potentially expand even further. As an ambassador for high-quality slots and exclusive experiences, BGaming is always on the lookout for distribution partners who share its business philosophy.Because uniqueness is a true advantage in iGaming today, we intend to expand our integration and help Platincasino stand out in this crowded market, said BGaming's Head of BizDev Department, Alexandr Shavel.He proceeded to comment that the agreement between the two could expand further by delivering an exclusive game to Platincasino players.We'd also like to thank Platincasino for the professional integration and quick launch.The collaboration with Platincasino comes on the heels of BGaming's recent agreement with United Remote and the company's rapid growth in the European online market.
An already celebrated hit among top online slots, Hip Hop Slot Top Dawg$ first established itself by bouncing its way to a 25,000x win cap on the first day it was released.Today, we celebrate it for hitting a €500,000 win, the largest win to date on any Relax Gaming slot.The Player Who Got Lucky The player who got lucky was spinning at Platincasino. He bought the feature at a reference level of €20. The whole game was going well for the punter from the get-go, but the final payout still came as a major surprise, with €500,000 being the largest win to date on any Relax Gaming slot. Top Dawg$ Slot hits a €500,000 win, the largest win to date on any Relax Gaming slot.This incredible €500,000 win sure doesn’t feel like we’ve seen the last of Top Dawg$ hits! If anything, the lucky punter who cashed in on the slot has only inspired other players to take it on in hopes of similar glory. And the catchy ‘Epic win, epic win’ tune accompanying the count up upon winning is, for sure, something everyone wants to hear when playing Relax Gaming’s hit!Top Dawg$ for Top PlayersSimple at heart with its 5×3, 15-payline panel, Top Dawg$ slot isn’t likely to treat you to miracles during the base game. However, the moment sticky wild multipliers join the party, players understand the excitement behind Top Dawg$’ bonus game.Top Dawg$’ sticky wild multipliers can land on any reel; also, more than one wild multiplier on a payline multiplies each other’s values up to an undeniably amazing x16,807!What’s additionally great about this slot is that players don’t need too much firepower to hit the win cap. If you are lucky, two, three, maybe four wild multipliers in strategic positions can send regular wins through the roof.
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I Like the big big Bug selection of Games because in a Normal Casino I don't have my Favorite Games and the fast Transfer is also very very very very very good. I Like it
The Casino have no loyalty Program. So far no winnings :(. But I will win in the next time. I don't Like Live Casino. And the paying Out Are Buggy or Not so fast. On the whole it is still great