Platincasino
- Retiros a carteras electrónicas muy rápidos
- Alto límite de retiro
- Chat en vivo
- Casino aprobado por eCOGRA
- Chat en vivo no disponible las 24/7
- Restricciones del país
Platincasino es un sitio de juegos en línea con un imagen moderna y una gran variedad de juegos de casino en línea. El sitio está disponible en tres idiomas diferentes: inglés, finés y español. Los jugadores de Platincasino pueden disfrutar de títulos de NetEnt, Microgaming, Play'n GO, Yggdrasil y más en una interfaz fácil de usar. Platincasino está autorizado y regulado por Malta Gaming Authority.
Países y Territorios Restringidos
Debido a los estrictos requisitos reglamentarios, Platincasino no ofrece juegos a los jugadores que viven en los Estados Unidos, República Checa, Turquía, Italia, Irlanda, Bélgica, Francia, Irlanda y Dinamarca, por nombrar algunos. Los jugadores que residan en cualquier otro país donde el juego en línea no es ilegal, pueden registrarse y jugar. Para ver la lista completa de países restringidos, no dudes en consultar la sección Más datos del casino.
Juegos Virtuales
Los juegos más populares del Platincasino son sus tragamonedas, y, con una selección tan grande, es fácil saber el por qué. El sitio ofrece numerosas tragamonedas de video en 3D y tragamonedas de video, como la Starburst slot, Immortal Romance slot, Book of Dead slot y más. Además, la lista de tragamonedas progresivas incluye títulos de Microgaming, NetEnt y Betsoft.
Los que disfrutan de un poco acción en las mesas tienen una buena selección de juegos de cartas, dados y ruleta para elegir en Platincasino. La web ofrece cuatro variantes diferentes del blackjack, la ruleta francesa y americana, el baccarat y los dados. Cada juego está disponible en los modos Classic, Pro y High Roller, lo que garantiza que puedan disfrutar de los juegos todo tipo de jugadores.
Los jugadores que buscan algo un poco fuera de lo común pueden elegir entre la amplia selección de tarjetas de rascar y otros juegos especiales del Platincasino. Las tarjetas de rascar del sitio tienen elementos interactivos y gráficos de alta definición que las hacen parecerse mucho más a una tragamonedas de video que al típico rascador. La selección de juegos especializados incluye Las Vegas Poker, Bingo Classic, Keno y Magic Roulette.
El casino también tiene disponible video póker.
Juegos en Vivo
Los jugadores pueden probar suerte en los juegos de mesa en vivo en el casino en vivo de Platincasino, que funciona con Netent y Evolution Gaming.
Asistencia
Estamos particularmente impresionados con lo bien que opera el departamento de atención al cliente del Platincasino. Los jugadores pueden ponerse en contacto con el departamento de asistencia a través de la interfaz de chat en vivo en línea de 09:00 a 00:00 MEZ. Este método permite contactar casi al instante. Alternativamente, los jugadores pueden solicitar que el casino les devuelva la llamada al número de teléfono de su casa, o enviar un correo electrónico al casino y esperar respuesta dentro de unas horas.
No hay chat en vivo en español.
Seguridad y Equidad
El Platincasino asegura que los datos del jugador se mantienen seguros en todo momento mediante el uso de encriptado SSL de GeoTrust, Inc., una empresa de seguridad en línea de prestigio. Los jugadores pueden comprobar que el cifrado funciona en la mayoría de los navegadores mirando la barra de URL en la parte superior. Debe aparecer el símbolo de un candado, que puede ir acompañado de las palabras "Wombat IOM Limited (IM)". Al hacer clic en este candado, aparecerá más información sobre el certificado de cifrado.
La agencia reguladora de la Isla de Man requiere pruebas de juego limpio para que las empresas de juegos puedan mantener sus licencias. Como tal, los jugadores pueden estar seguros de que están ante un juego justo de Platincasino.
Juego Responsable
Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.
Recomendados por expertos
Revisiones de los jugadores
Nothing good to write here, but mandatory to write 150 characters. Maybe one good thing what this casino is doing good is advertise. Unfortunately I saw the ad and registered.
Total horror support and care of players who deposit and play alot. So many things to write which they are doing bad. One of the worst casino experiences for me in decade. It took a lot of time to send and re-send verification documents. Support can respond to you in language you don’t understand. If you request to send information in english, no response back at all. Support does not reply to you at all or it takes a very long time. Automatical emails comes back to rate the support, but access to rating service is blocked by casino. Keep far away from this casino.
Casino has bonus system. With 5 PlatinCoins you get 10 x 0,10€ free spins, with 75x wager and 100 euros withdrawal limit! Depositing and losing more than 2000 euros in one day gives you 0 PlatinCoins. This is the best that this casino can offer you!
Good selection of games from most of the big providers, including the progressive jackpot games like Mega Moolah and Joker Millions. The only reason I come back to play here actually is since my other favorite casinos don't have the Progressives.
Customer support is extremely difficult to contact, can be waiting up to an hour for a support rep to come back to you on chat - most likely a lot longer during peak times. Most other casinos I play at you essentially get an instant response on chat. The agents are friendly when you do get through to them though, so it's not the quality of the customer support agents, it's PlatinCasino under-resourcing this critically important element of their business.
They indicate Skrill payments take 24-48 hours... they are never within that time frame, always > 48 hours. Then they will make countless excuses to stall payments even when they are only for a couple of hundred euros (for a player who deposits several hundred euros a day every day I play there). I've had a read through the complaints section for this casino on AskGamblers, and almost all of them are for this very thing - stalling payments. Worst of all is when they find any reason for stalling a payment, they cancel it and throw it back onto your casino balance and email you... so after waiting 48 hours plus, you then have to address their concern and then request the withdrawal again which puts you back at the start of the 48 hours plus wait... all other casinos I play at process withdrawals in minutes to Skrill, quibble-free. Seems to me PlatinCasino spends more time looking for any reason not to pay out than they do processing customers' requests... stalling payments for days in the hopes you'll just lose them back while waiting. Despicable.
Joined this casino on a Sunday and made a £100 deposit. I won just over £1000 and cashed out. The cash out said 2-3 working days I was then asked for the usual documents which I sent straight away. The £1000 was in my wallet by Tuesday.
All in all a good turn around considering I had to send documents.
Casino could do with a few more providers such as No Limit City perhaps.
Also a lot of Relax games missing. Other than that I'm happy to play here. Please get No Limit City. I love the slot Punk Rocker. :))
Layout is quite not bad. Easy to navigate, fantastic range of slot providers.
Easy deposit, fast cash out.
Quick friendly online chat when you need! So I can recommend.
It is actually a good thing that the features are posted as soon as I open their website. Just makes it easier to see their gaming providers. I also did not have any problems when it comes to depositing funds to my gaming account since there are a lot of options to choose from.
I just hope that there are more table games to play since it seems like the site is more focused on slot games. Did not see a lot of video poker games as well. It will be a great thing if they will add more games.
There is nothing to like about this casino. I don't even know how they are in business. I was forced to write 150 characters of positive information but there is nothing positive to say about this casino.
Terrible casino, live support almost impossible to reach. Will try everything they can not pay you very unprofessional.
Terrible bonuses with impossible wagers 50x+
And the world's worst support that takes weeks to answer you, if they even answer at all.
Stay away! This casino is completely worthless unless you want to throw your money away.
Reliable a good casino to play on, they have nice bonuses. Friendly live chat, helpful. Resolved the problem immediately.
Lot of cool bonuses and new promotions, over 2000 games and slots.
Good luck with reaching human on live chat. Need to write something good but don't really have anything. Welcome offer is : Register an account with us today and receive 20 freespins on Book of Dead without the need for a deposit.
Then after that, double both of your two first deposits to Platincasino with our offer. Start off with getting 100% extra up to € 200 with the code WELCOME, used with your first deposit. After that, you will get the 2nd code in your notifications, HAPPY2WELCOME, that gives you 100% more, up until € 50 extra!
Signed up and got 20fs, thank you! Tried to deposit via paysafecard and got declined so tried to deposit again and could see that deposit money is missing from paysafecard account. When I got declined for deposit I actually deposited. Money was on my casino account like rest of 30fs bet no bonus money that should double my deposit. Few times tried to reach support on live chat (during working hours) and every time I was 2. in queue, when I would come on 1. position after some time they would disconnected me cos I wasn't active for a while, doesn't matter that they leave me waiting for 20 min or so and that I on site (every time I tried to reach someone).
Don't give them your money!! There are better casinos with real live support and real bonuses!
Awesome site, nice looking colours and slots setup...
Good amount of slots.
Fast withdraw.
Fast verification.
Good amount of bonus and free spins.
Live support is hard to reach.
Drop down menu is a bit messy and hard to over look.
I dislike that Information with cancel withdraws due to validation failure comes om email.
World be nice with a message on the site to.
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Platincasino: 100% hasta 50€ + 100 Giros Gratis en el segundo depósito
Site has some nice looking colors and lots of games. There are multiple buttons with nice colors also. Also I really like the search button. Name of the casino also pleases my ears.
Customer service is absolutely horrific, if u can catch customer service after waiting days or even weeks its a generic copy/paste nonsense. They are abusing AML laws to delay withdrawals and asking information that AML laws does not allow. They are doing this because only small percent of people bother complaining to the authorities.
I have played 50+ casinos and never seen anything like this what comes to customer service and following regulations, its just amazing that they still have a valid mga license. Because of mga license I have no doubt that I will get my money after complaint process that will take months. Still I hope that I would have just lost my money instead of dealing with this < content removed > casino.