AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino. Navigation was seamless throughout the site, which is available across web and mobile platforms. You can enjoy an excellent game selection with active bonuses and promotions to match. Support is available and easily accessible from any page, and the game lobby is player-friendly.
- Home to more than 60 game studios
- Excellent selection of payment methods
- 24/7 live chat
- Slow withdrawals
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Platincasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Platincasino
Platincasino is an online casino home to an exceptional game collection. It's been at AskGamblers for some time, so that you can check its casino rating, complaint history and over 50 real player reviews. Platincasino has also been a previous winner of the AskGamblers Awards, Best Casino in 2019!
As soon as you register through AskGamblers and make your first deposit, you will join the PlatinClub based on your activity. Your VIP status will be upgraded the more you play, and you can earn benefits such as online casino bonuses, extra promotions and more. The casino is also working on introducing a new PlatinShop, so watch this space.
Our review below is now available, and it can help you choose a reliable casino, such as Platincasino.
- E-Wallets 0-1 hours
- Bank Transfers 2-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Platincasino
The casino supports a wide variety of payment methods, including Visa, Skrill and Neteller. It's also a crypto-gambling site, so you can deposit using various cryptocurrencies. The minimum deposit and withdrawal is 20 EUR.
The casino will request that you verify your account with identification documents. You can upload these under ‘My Settings’ and ‘Verify Account’ once you register.
The casino aims to process withdrawals as quickly as possible, but the process could take up to 72 hours, depending on which payment method you choose. You can withdraw up to 7,500 EUR per week or 15,000 per month, but progressive jackpots are paid in full.
Games at Platincasino
The most popular games at Platincasino are its online slots, and with such a large selection, it's easy to see why. The casino is home to more than 60 gaming providers so you have the latest and best slots at your fingertips. We also have thousands of slot reviews if you’re new and you need a hand picking games, check our reviews for more information.
If you love spinning the reels, the casino is home to the latest onus buy titles to eligible countries and progressive jackpots. All of these can be found in a player-friendly lobby, allowing you to find your favourite games.
If you enjoy the action at the tables, the casino has a fair selection of card, dice, and roulette games to choose from. The site offers different online blackjack variations, roulette and more. Some of these are available in high-roller modes, so if you have a bigger budget, there are games for you.
You can also try your hand at live table games at Platincasino's live casino, which is powered by multiple live providers, including Evolution Gaming. There are versions of Live Baccarat, Live Roulette and more.
Platincasino’s Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy, and when you register an account, you’ll have access to a range of tools that can help maintain control of your spending.
You can set limits on the amount you deposit, wager or lose. If you set a session limit, it can control the time you spend at the casino by logging you out once you reach the limit.
If you need to take a break, you can set a cooling-off period, or you can set a self-exclusion period. All of these tools are available from the ‘Responsible Gambling’ tab of your account.
Customer Support at Platincasino
We are particularly impressed with how well Platincasino's customer service department operates. The quickest option is through live chat, which can be located on any page and is now available 24/7, which is great news.
We have tested live chat and can confirm there were no issues. We received prompt and professional support. The other good news is that the casino can support you in multiple languages, which can be selected when you open the live chat feature.
If, for some reason, you need support outside of live chat, you can email them, or you can use the online contact form in the help section. The casino monitors their inbox and aims to reply as soon as possible.
Complaints
Read the complaints other players have left for Platincasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Really nice looking site with many slots. Really easy to navigate and slots running smoothly. No hidden T&C and yes, 1st deposit bonus code should be put in. But the main reason, the verification and withdrawal. I played threw wager requirement and made withdrawal. Account was verified in 5 minutes, yes in FIVE minutes and cashout was proceed in 10 minutes, yes, in TEN minutes. Just as for me to remember some casino's take over 3 weeks to do that... Platin casino is a sure keeper.
Nothing really to dislike. Maybe just standard "complain", more providers ;) Overall, Platincasino has a big yes in my book of gambling. Great job people, keep up the great work you do there :)
Good casino overall a lot of games.
Really fast withdraw times with creditcard - fastest I ever had like instant.
A lot of deposit bonuses to take if you like bonuses.
Really good selection of slots aswell
Nothing so far. I have self excluded me for 30 days since I won big and dont wanna pay it back and it works very well. But I wish u could chose 60 days also :)
Very good casino with a huge variety of providers
Easy to navigate interface with the ability to filter providers which i find of outmost importance nowadays.
Easy to check on your account, wagering, documents, bank history.
The slots are lag free which is awesome.
Verification went easily in about 7-10 hours.
Fast withdrawals
You do need to provide alot of documents in order to have your account verified so please before you deposit check the list, doing this avoids hustling with Customer Support after.
The customer support is not so friendly (yes Christina you )
Variety of game selections, good slots and etc. Overall not bad.
1st deposit bonus code must be inserted, else they won't manually put it in. On top of it, one of the poorest customer service as the live chat lady was rude and ignorant.
Good games. That's it. Lot happen here like good slots, best payout and many more.
Hard to get you money out. They owe me $200 equivalent. Too much back and forth between the CS and me. Don't play from Portugal.
Good selection of games, was recommended by a streamer I watch
Unfortunately this casino allowed me to play netent games which I didn’t know were banned in Canada. I wagered about a 1000€ When I discovered netent was banned in Canada, I contacted support to ask why they allowed me to play netent. I was told it was a “technical issue” and they decided to close my account. I really believe they blatantly ripped me off, I have copies of the chat to prove it. I will pursue all avenues to to make them accountable for their actions. I would NOT recommend this casino
Platin casino attracted me for 2 reasons - first, I haven't tried it so far and second, it has Blue Gem Gaming and Merkur software and with both of them I am not very familiar with. First I contacted their live support to understand if I can even play there. I didn't have to wait to get connected but when I did, support told me to write them an email with my question, as the concrete support person couldn't help me because was more a technical support. I didn't think I would get an answer like this to a simple question, but anyways, I didn't write the email and just tried to register and succeeded.
After that I made a 30€ deposit. I wasn't very happy with the bonus options I had. There were 3, depending on my deposit amount. With my deposit I was eligible for a 50% match promo, that didn't seem interesting enough, so I played with my real money only.I started to play Blazin Star slot, which is one of their popular games and I remember I've played it sometime ago. I placed 0.50€ bets and started to play 100 spins. Surprising enough, I got two 10€ and one 15€ wins and managed to increase my balance for 10€ overall. Then I switched to Cash Fruits Plus. This slot was very similar to Blazin Star, the same theme and bet size. I placed 0.50€ bets and played this game for about 20 minutes and increased balance for 15 more euros. I actually really recommend these games because the payouts are regular and pretty good, on one spin I won 30€ with only 0.50€ bets.
After that I spent some time with Black Jack surrender game. And there went all my money. At first I played with 2€ bets and increased balance to 70€, but then I started playing with 5€ bets and within an hour lost all money because my luck was gone.
I had a really amazing time at Platin casino. If I was smart enough, I would have made a withdrawal with a small profit, but that's alright. I will definitely visit them again, I liked the game selection and graphics overall. And the support, although couldn't answer my question, was professional and easy to reach. I give them 7/10.
They should improve their bonuses so that I would have more options than 1.
I came across this casino,when i was seeing what casinos are here new ones ,which i didnt played,so that way i spot on Platin Casino.Platin Casino has Merkur Gaming slot and Blue Gem well honestly about the first one Merkur Gaming i have heard and played some and have to say they are slots which you can never win and about the second ones i heard here on Askgamblers and as i recall didnt play them so far.
When i see some new casino but with games which i didnt play so far or they are really something new to me ,of course i would seek for freebie ,free spins or chip,so looking at 10 euro free chip ,which is not that big bonus,but since i didnt like that much their slots,yes i decided to play and see what will happened.
When i registered there was no free 10 euro on my account so i asked the live chat if they could help me with that,because there was many times ,when code is not given as a bonus and by my opinion is better like that ,because you register claim the code in the cashier and your are done,but asking from the live support ,sometimes it frustrating to wait and to explain them why they should give you free bonus.
So i was surprised ,because the live chat was really nice and efficient,because after i told him about the free bonus,he credited the bonus right after.We all know that 10 euros is not so big sum we can play a lot,but its worth of giving it a try. I really didnt know what game to play,because they were total strangers to me so decided to play Magic Mirror slot,just because i liked the lady in the slot.I gave this slot 10 spins with 1 euro per bet and lost it all,not giving me at least 1 cent win.well i was not in the game so much so i really didnt care.Still dont know about this casino,but since was a free chip is always wort of trying,Good luck!
Hello, I just can not recommend this casino. I paid for it and I got a bonus. I met the bonus requirements. I would like to take out the money. I sent my documents for verification. The driver's license and utility bill with 2 it is not enough. Must have a passport that is not enough. Must have an ID card as well. Then the check was successful.
This FAQ was written: How long does it take to process deposits and withdrawals?
Deposits (from e-wallets, credit cards, etc.) are usually immediately credited to your player account. Deposits made with bank transfers or similar methods may take longer to credit to your account. Your withdrawal will be processed by our staff within 24 hours once you have submitted all the necessary documents to verify your identity.
48 hours have passed the authentication, but still have not received my money.
Platincasino News
Read all news about Platincasino, check for updates and stay tuned for exclusive bonuses.
September marks Charity Month at AskGamblers, which is why throughout the month, we will point you in the direction of online casinos that responded to our call and helped us raise money for a good cause.Today, we’re taking you to Platincasino and their fantastic welcome offer!Welcome Bonus With Casino Spins on Top!If you haven’t already, now is your chance to sign up at Platincasino and claim their welcome package of 200% up to €250 + 120 Bonus Spins!For a minimum deposit of €10, you can boost your funds by 260% and use Bonus Spins on any slot in iWild's library! The bonus amount is subject to a wagering requirement of 30x, so keep that in mind before cashing out.Good luck and happy Charity Month!
BGaming, a rapidly expanding game provider that converts gambling into gaming, has recently integrated with Platincasino, a leading European operator.Empowering CollaborationPlatincasino's registered players can now access and enjoy the rich world of BGaming's titles.The Elvis Frog series of games, Lucky Lady Moon slot, fruit-themed Fruit Million slot, Bonanza Billion slot, and the latest releases Aztec Magic MegaWays™ slot and Penny Pelican slot are among the high-quality slots available.When ‘I’ Is Replaced by “We”The agreement with Platincasino strengthens BGaming's position in regulated markets and validates the portfolio's appeal among leading local operators. Should BGaming deliver an exclusive game to Platincasino players, the collab could potentially expand even further. As an ambassador for high-quality slots and exclusive experiences, BGaming is always on the lookout for distribution partners who share its business philosophy.Because uniqueness is a true advantage in iGaming today, we intend to expand our integration and help Platincasino stand out in this crowded market, said BGaming's Head of BizDev Department, Alexandr Shavel.He proceeded to comment that the agreement between the two could expand further by delivering an exclusive game to Platincasino players.We'd also like to thank Platincasino for the professional integration and quick launch.The collaboration with Platincasino comes on the heels of BGaming's recent agreement with United Remote and the company's rapid growth in the European online market.
An already celebrated hit among top online slots, Hip Hop Slot Top Dawg$ first established itself by bouncing its way to a 25,000x win cap on the first day it was released.Today, we celebrate it for hitting a €500,000 win, the largest win to date on any Relax Gaming slot.The Player Who Got Lucky The player who got lucky was spinning at Platincasino. He bought the feature at a reference level of €20. The whole game was going well for the punter from the get-go, but the final payout still came as a major surprise, with €500,000 being the largest win to date on any Relax Gaming slot. Top Dawg$ Slot hits a €500,000 win, the largest win to date on any Relax Gaming slot.This incredible €500,000 win sure doesn’t feel like we’ve seen the last of Top Dawg$ hits! If anything, the lucky punter who cashed in on the slot has only inspired other players to take it on in hopes of similar glory. And the catchy ‘Epic win, epic win’ tune accompanying the count up upon winning is, for sure, something everyone wants to hear when playing Relax Gaming’s hit!Top Dawg$ for Top PlayersSimple at heart with its 5×3, 15-payline panel, Top Dawg$ slot isn’t likely to treat you to miracles during the base game. However, the moment sticky wild multipliers join the party, players understand the excitement behind Top Dawg$’ bonus game.Top Dawg$’ sticky wild multipliers can land on any reel; also, more than one wild multiplier on a payline multiplies each other’s values up to an undeniably amazing x16,807!What’s additionally great about this slot is that players don’t need too much firepower to hit the win cap. If you are lucky, two, three, maybe four wild multipliers in strategic positions can send regular wins through the roof.
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The support team is kind and quick. By far the best slots online. Nice looking site and good on mobile too. They have cool raffles and promotions going on.
No loyalty program. So far no winnings :(. But I will try the next time. I don't like the live casino. Could be more bonus as a welcome gifts or more freegames.