Hi,
3 weeks ago I deposited €1500 (maybe a little too much for my budget, but that’s a weird strategy I use and I make sure to just play for a third of the deposited amount) on Platincasino and on the same day I won a few times and increased my money to €3982.
After that I was done and ready to withdraw my money. Of course I ended up getting asked to verify basically everything which I did and everything got approved.
After getting all my documents in check and approved my withdrawal was still rejected (was made to a Visa card the same method I deposited with and was told to use) I was then told to change to my bank account which I did. That also got rejected after 6days and I was told they needed documents for that as well, they then verified it after about 4-5 days and I made a withdrawal attempt again… 6 days later that attempt was rejected again without an explanation. Of course I tried to contact support several times and I tried to withdraw again with the same result. No explanation.
Now it’s been over 8 days and still haven’t got an answer from their support and they still have the money.
