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Editor’s View
Overall, we have no concerns with the casino. Navigation was seamless throughout the site, which is available across web and mobile platforms. You can enjoy an excellent game selection with active bonuses and promotions to match. Support is available and easily accessible from any page, and the game lobby is player-friendly.
- Home to more than 60 game studios
- Excellent selection of payment methods
- 24/7 live chat
- Slow withdrawals
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Platincasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Platincasino
Platincasino is an online casino home to an exceptional game collection. It's been at AskGamblers for some time, so that you can check its casino rating, complaint history and over 50 real player reviews. Platincasino has also been a previous winner of the AskGamblers Awards, Best Casino in 2019!
As soon as you register through AskGamblers and make your first deposit, you will join the PlatinClub based on your activity. Your VIP status will be upgraded the more you play, and you can earn benefits such as online casino bonuses, extra promotions and more. The casino is also working on introducing a new PlatinShop, so watch this space.
Our review below is now available, and it can help you choose a reliable casino, such as Platincasino.
- E-Wallets 0-1 hours
- Bank Transfers 2-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Platincasino
The casino supports a wide variety of payment methods, including Visa, Skrill and Neteller. It's also a crypto-gambling site, so you can deposit using various cryptocurrencies. The minimum deposit and withdrawal is 20 EUR.
The casino will request that you verify your account with identification documents. You can upload these under ‘My Settings’ and ‘Verify Account’ once you register.
The casino aims to process withdrawals as quickly as possible, but the process could take up to 72 hours, depending on which payment method you choose. You can withdraw up to 7,500 EUR per week or 15,000 per month, but progressive jackpots are paid in full.
Games at Platincasino
The most popular games at Platincasino are its online slots, and with such a large selection, it's easy to see why. The casino is home to more than 60 gaming providers so you have the latest and best slots at your fingertips. We also have thousands of slot reviews if you’re new and you need a hand picking games, check our reviews for more information.
If you love spinning the reels, the casino is home to the latest onus buy titles to eligible countries and progressive jackpots. All of these can be found in a player-friendly lobby, allowing you to find your favourite games.
If you enjoy the action at the tables, the casino has a fair selection of card, dice, and roulette games to choose from. The site offers different online blackjack variations, roulette and more. Some of these are available in high-roller modes, so if you have a bigger budget, there are games for you.
You can also try your hand at live table games at Platincasino's live casino, which is powered by multiple live providers, including Evolution Gaming. There are versions of Live Baccarat, Live Roulette and more.
Platincasino’s Commitment to Responsible Gambling
The casino has an excellent responsible gambling policy, and when you register an account, you’ll have access to a range of tools that can help maintain control of your spending.
You can set limits on the amount you deposit, wager or lose. If you set a session limit, it can control the time you spend at the casino by logging you out once you reach the limit.
If you need to take a break, you can set a cooling-off period, or you can set a self-exclusion period. All of these tools are available from the ‘Responsible Gambling’ tab of your account.
Customer Support at Platincasino
We are particularly impressed with how well Platincasino's customer service department operates. The quickest option is through live chat, which can be located on any page and is now available 24/7, which is great news.
We have tested live chat and can confirm there were no issues. We received prompt and professional support. The other good news is that the casino can support you in multiple languages, which can be selected when you open the live chat feature.
If, for some reason, you need support outside of live chat, you can email them, or you can use the online contact form in the help section. The casino monitors their inbox and aims to reply as soon as possible.
Complaints
Read the complaints other players have left for Platincasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I was browsing some casinos on askgamblers site and i noticed Platin casino promoted on the side bar.When i opened casino information there was a ten euros no deposit bonus.I don't pass on opportunities to try out new casino with free money so i opened Platin casino webpage and signed up real money account.
My next step was contacting online support in order to get bonus and start playing some slot games. After few minutes of waiting live support appeared and i asked for bonus. To my disappointment Dominik chat operator told me that promotion has been stooped and i could not get any no deposit money. After some thinking i decided to try out this casino with my own deposit.I choose smallest amount of ten euros for my first deposit with my favorite e-wallet skrill.
For the beginning i played some blackjacki did not like very much the fact that classic black jack was not amongst games so i went with black jack surrender.I won a few hands and moved on to explore some other games this casino has to offer.I noticed slot machine fir of Egypt and decided to gamble some money on it.This is a 25 lines 4 reels slot without any particular bonus features.The only bonus feature it has is gamble feature and this made me lost all my money in Platin casino. Every time i got line win i tried to gamble it and i always end up with zero win. This slot ended my play time in platin casino and i did not want to deposit again because there is not really much that this casino has to offer.It is just another instant play casino with low quality games and average bonuses nothing more nothing less. I must mention that live chat was polite and helpful that is the only good side to this casino.My grade for Platin casino is 6/10
Hello I read some good reviews regarding the new online casino PLATINCASINO, thats why I have signed up a couple of weeks ago. The registration was easy and I got my No Deposit Bonus straight away after I have claimed it via the Live-Chat. For me it was the first time to play "Merkur Games" online I have only known this games from the bar around my corner. Merkurs Games seem to be quite big in Germany as I read a view reviews online. I assume that the Platincasino offers a good platform for online games even if they offer not quite a big range of different games. The games are in a good quality and the customer service was always fast and friendly. What I did not like so far is that sometimes I takes some time to open a new game. What i really like is that once a month or even twice a month two new games are released so it never gets boring.
I would recommend platincasino and its merkur games for players who prefer a serious and clearly defined page.
I signed up to Platin Casino not so long back as they had a No Deposit Bonus offer for new players! I'd already been going through a stage in my gambling 'career' (so to speak) of wherever I go I either deposit to later find out I'm not eligible for the bonus or I sign up on an offer like this one with a no deposit bonus and DONT GET IT! So it really was no surprise to me when I signed up here and didn't get the £10 free!
Platin Casino is not my typical kind of casino I like to play in and I'd be lying if I said I wasn't first attracted to this casino because of the free money offer, but what also caught my eye was the fact it had Sheriff Gaming. Again this isn't my first choice of software providers but its one where I do like some of the slots in and ones you don't see very often in the more popular well known casinos. As I mentioned above I never got the sign up bonus and Live Chat was not available to talk so I sent them an email asking why I never got it. I got a quick good response back, I never did get the bonus as they said I didn't click the correct link! I wasn't too bothered to be honest. I never had plans to make a deposit here and I still haven't. They don't have a massively good range of slots to be honest and there are loads here I've never even heard of! I'm always very dubious on depositing somewhere when I don't know the slots.
Anyway my partner also decided to sign up here and it was his birthday a few days later. He received an email saying he had been given a £50 birthday bonus and he was to claim it through Live Help. However he had loads of problems in getting hold of them and the day passed ... I emailed them for him just letting them know that he experienced problems. The response was one I wasn't expecting. Apparently the offer had now been withdrawn because they had had too many people making withdrawals from the bonus!!! This is just another classic casino not liking people withdrawing from a no deposit bonus. If your not prepared to allow people to win DONT GIVE OUT THE BONUSES! It really is just false advertising ...giving people a sense of false satisfaction to get them to play here.
I won't be playing at this casino again, fun or real mode, if you are planning to I strongly advise you to read the terms and conditions first and be 100% sure before using your own money!
I played at this casino with my money because I wasn’t eligible for the 10 euro no deposit bonus that has 50x wagering requirements! I made a deposit of 20 euro via Skrill and searched for some nice slots to play! I realized that they don’t have known slot games or from important providers and also they don’t pay very well,this is my opinion! I didn’t win something from the 20 euro that I deposited and I can say that I am disappointed about this casino!
I decided to play the Candy&Fruits slot because I like the theme of this slot and because I don’t know other slot games from this provider!It is a 5-reel slot with only 10 paylines and 0.10 euro minimum stake!I played with 0.20 euro stake but the winnings weren’t very big and my money disappeared very fast from my account balance!
About their website I can say that its very nice,it has all the information needed, their payment methods aren’t very wide but the most important of them are present! I saw that they have other games like table games,card games and scratch cards!I didn’t tried this kind of games because I don’t like it!
I will rate this casino,I dont like their games because they don’t pay very well and aren’t known,I think a 7 will be ok!The payment methods will receive just 8 because aren’t very wide,about the support team I cant say much because I didn’t tried it so far but I will give a 9 because they have Live Chat and e-mail support! Overall isn’t a good casino in my opinion because it doesn’t have games from a known provider like NetEnt,Microgaming or Playtech,the payout rate isn’t very good and I don’t recommend this casino to anybody because you will lose your money very very fast!
Hello,
I have registred about 2 weeks ago and did my first deposit within the first 24 hours. Platincasino offers quite a big range of different payment-providers. I haven´t had any problems with my deposits so far. The Live-Chat is friendly and replies quickly. Platincasino got a licence from Merkur Gaming to offer their games. They offer all kind of slots games, typical casino games and sheriff games. The games have quite a good quality and platincasino provides an environment which invites you to play. Furthermore every 2 weeks/ once a month 2 new casino games are released.
So I think if you are into slots or other casino games you should try playing online in the platincasino.
Now if I have not played for about six months in an online casino, and since I already have done a few new reviews here again, I thought that maybe it would be better to continue to play some more in two, maybe three casinos that offer no deposit bonuses, even if only to share from the gaming experience.
So I stepped into Platinum Casino where I entered just because until now I have never heard of Merkur Gaming platform and because I assumed that it is one of those new casinos that occasionally surprise the player by the novelties that they bring. Unfortunately , it was not written to be, if I may say so. The only chapters where the casino is good are the bonuses and the online support. Besides a match bonus of 100% next to your first deposit, all new players have the opportunity to play because of a free no deposit bonus of 10 Euro. This bonus need to be credited manually by the support after specifying the username and the code „10free“ , but online support is good and money are obtained in less than 5 minutes. Apart from these two things, the casino is a poor one.
Although the minimum value of a game bet is only 5 cents , at least in this casino, I quit before finishing the bonus money . To be more accurate, I did not have what games to play to finish the bonus. Besides the fact that games are played directly from the browser and their graphics is poor on the overall, the total number of games is very small. There are 20-30 slots in total ( the vast majority having 5 -payline, I found only one slot with 15 win-lines , Amazonia ), 5-6 card games from which is missing even the classic BlackJack, two roulette tables and one of craps , and also only 3 games of scratch cards and one lousy poker . Where to play to finish the bonus money ? About 2 Euros I played at poker, and about another 2 spinning 30 times at videoslots and finally I bought 5-6 Scratch Cards each worth 50 cents. Then I stopped disappointed. This is the first time that a part of bonus money remain untouched . In total
I lost more than 20 minutes in the casino to grudgingly leave it, not because I have not won, but because I have not had anything to play here.
So much about Platin Casino. Here in my opinion you can not win anything, only you can blow out a bonus of 10 Euro without having the thrill of the big casinos games .
Hello, Platin Casino seems to be quite new casino in internet and because I noticed 10 euro no deposit-bonus, I decided to try my luck and test it. Registration was very easy and quick and I got my 10 eur bonus when I asked it in live chat. Bonus was immediately in my account.
Platin Casino is pure casino site with no sportsbook and poker and as a casino player who also sometimes likes to play poker and bet on sport or politics, I don't find that positive thing.
Platin Casino has games from Merkur Gaming Casinos, which is totally unknown for me, but also some games from Sheriff Gaming, which is fourth in my list of favourite software, so even if there are no so much options for games, I see their choice of Sheriff Gaming positive. Sheriff Gaming has some good slots, so I decided to try those what I have played earlier. Honestly, I would like to see there more games from other operators, like NetEnt, Microgaming and WMS Gaming also, but that is good start anyway for new casino.
I decided to try my luck first in Amsterdam Masterplan-slot but soon I started playing Temple of Shangri-La, which is very good slot and in that free 10 euro I got 2 hours playing, before I have lost everything. Have to say that even if I did not manage to wagering, I still got positive picture of that casino. I played only those two slots, so Merkur Gaming Casino-slots will still stay unknown for me.
So, here is my marks:
Software: 7/10
Bonuses and promotions: 9/10
Support: 8/10
Cashouts: -/10 (Have not made any)
TOTAL: 8/10
So, what can I say? Platin Casino is new casino site and not so much games, but however, I think that they have potential and I wait for the future. Also in my opinion Isle of Man-licence gives some credibility for them. Platin Casino is worthy of visiting and free 10 euro no deposit-offer makes it worthy of registering.
Platincasino News
Read all news about Platincasino, check for updates and stay tuned for exclusive bonuses.
September marks Charity Month at AskGamblers, which is why throughout the month, we will point you in the direction of online casinos that responded to our call and helped us raise money for a good cause.Today, we’re taking you to Platincasino and their fantastic welcome offer!Welcome Bonus With Casino Spins on Top!If you haven’t already, now is your chance to sign up at Platincasino and claim their welcome package of 200% up to €250 + 120 Bonus Spins!For a minimum deposit of €10, you can boost your funds by 260% and use Bonus Spins on any slot in iWild's library! The bonus amount is subject to a wagering requirement of 30x, so keep that in mind before cashing out.Good luck and happy Charity Month!
BGaming, a rapidly expanding game provider that converts gambling into gaming, has recently integrated with Platincasino, a leading European operator.Empowering CollaborationPlatincasino's registered players can now access and enjoy the rich world of BGaming's titles.The Elvis Frog series of games, Lucky Lady Moon slot, fruit-themed Fruit Million slot, Bonanza Billion slot, and the latest releases Aztec Magic MegaWays™ slot and Penny Pelican slot are among the high-quality slots available.When ‘I’ Is Replaced by “We”The agreement with Platincasino strengthens BGaming's position in regulated markets and validates the portfolio's appeal among leading local operators. Should BGaming deliver an exclusive game to Platincasino players, the collab could potentially expand even further. As an ambassador for high-quality slots and exclusive experiences, BGaming is always on the lookout for distribution partners who share its business philosophy.Because uniqueness is a true advantage in iGaming today, we intend to expand our integration and help Platincasino stand out in this crowded market, said BGaming's Head of BizDev Department, Alexandr Shavel.He proceeded to comment that the agreement between the two could expand further by delivering an exclusive game to Platincasino players.We'd also like to thank Platincasino for the professional integration and quick launch.The collaboration with Platincasino comes on the heels of BGaming's recent agreement with United Remote and the company's rapid growth in the European online market.
An already celebrated hit among top online slots, Hip Hop Slot Top Dawg$ first established itself by bouncing its way to a 25,000x win cap on the first day it was released.Today, we celebrate it for hitting a €500,000 win, the largest win to date on any Relax Gaming slot.The Player Who Got Lucky The player who got lucky was spinning at Platincasino. He bought the feature at a reference level of €20. The whole game was going well for the punter from the get-go, but the final payout still came as a major surprise, with €500,000 being the largest win to date on any Relax Gaming slot. Top Dawg$ Slot hits a €500,000 win, the largest win to date on any Relax Gaming slot.This incredible €500,000 win sure doesn’t feel like we’ve seen the last of Top Dawg$ hits! If anything, the lucky punter who cashed in on the slot has only inspired other players to take it on in hopes of similar glory. And the catchy ‘Epic win, epic win’ tune accompanying the count up upon winning is, for sure, something everyone wants to hear when playing Relax Gaming’s hit!Top Dawg$ for Top PlayersSimple at heart with its 5×3, 15-payline panel, Top Dawg$ slot isn’t likely to treat you to miracles during the base game. However, the moment sticky wild multipliers join the party, players understand the excitement behind Top Dawg$’ bonus game.Top Dawg$’ sticky wild multipliers can land on any reel; also, more than one wild multiplier on a payline multiplies each other’s values up to an undeniably amazing x16,807!What’s additionally great about this slot is that players don’t need too much firepower to hit the win cap. If you are lucky, two, three, maybe four wild multipliers in strategic positions can send regular wins through the roof.
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It has not been a full one year since i left this casino site and to put it in simple words I did not like this casino because i was not winning anything at all and this streak went on for 3 deposits and i do understand why i continued after losing my first deposit which i usually do not do. Let me tell you something about this casino.
The site is offering games from merkur and blue gem gaming and i have only played on one casino from merkur which is this one only. They have nice selection of games but the games are not nice. They gave me a 100% match up for the first deposit i did on their casino site. I played three games on this casino and that were. magic mirror, dragons treasure and cash and fruits. The return to players on this casino site is not good. winning is very hard on this casino and know i understand that this is the reason that they do not have a lot of players on this site. For i think 50 spins i did not win anything and after that also i was hitting scatters and winning max 1 or 2 that too sometimes. I even spoke to the support staff about this but they said that it is all about luck so i did not disturb them again either.
I think they need to improve on the games. The games are very hard and tight and their is no use of playing at a casino if you are not winning money and that is why after losing in total a 100$ i decided to quit this casino as i did not have any money left with me. I would rate this casino site 6 out of 10 and ope that they will work on their loose ends.