Platincasino

The only thing I might like is the Apple Pay withdrawal that they offer, otherwise it’s a terrible casino and I don’t recommend it to others, there are better ones.

I don’t know what to write first? About the customer service that it’s impossible to reach?
Or about the free spins rewards that are awful with a wagering of 75x and a maximum cash out of 100€?
Plus their scam of the vip, if you’re gold you suppose to have a 25x wagering requirement but no of course not, it’s still 75x, it was 75x even when I was platinum.
Go play somewhere else.

Tolle Spielauswahl
Übersichtliche Seite
Nie Probleme mit Ein oder Auszahlungen
Super verantwortungsbewusst zwecks Suchtprävention
Werbung bei Youporn

Spiele von Merkur lassen sich nur langsam spielen
Vermisse seit jeher dort die Spiele von RedRake
Man wird bereits nach 10 Minuten automatisch ausgeloggt

Site has some nice looking colors and lots of games. There are multiple buttons with nice colors also. Also I really like the search button. Name of the casino also pleases my ears.

Customer service is absolutely horrific, if u can catch customer service after waiting days or even weeks its a generic copy/paste nonsense. They are abusing AML laws to delay withdrawals and asking information that AML laws does not allow. They are doing this because only small percent of people bother complaining to the authorities.

I have played 50+ casinos and never seen anything like this what comes to customer service and following regulations, its just amazing that they still have a valid mga license. Because of mga license I have no doubt that I will get my money after complaint process that will take months. Still I hope that I would have just lost my money instead of dealing with this < content removed > casino.

Platin Casino ist ein sehr gut aufgestelltes Casino.Man findet sehr viele gute Spiele und immer neue Spiele Viele hochwertige Bonusangebote ich
Sehr freundlicher live Chat

Der Support und der Life Chat ist gut und sehr freundlich aber sehr kange Wartrezeiten
Oft wird man abgemeldet weil es zu lange des gibt nichts negatives.ehrauert

Nothing good to write here, but mandatory to write 150 characters. Maybe one good thing what this casino is doing good is advertise. Unfortunately I saw the ad and registered.

Total horror support and care of players who deposit and play alot. So many things to write which they are doing bad. One of the worst casino experiences for me in decade. It took a lot of time to send and re-send verification documents. Support can respond to you in language you don’t understand. If you request to send information in english, no response back at all. Support does not reply to you at all or it takes a very long time. Automatical emails comes back to rate the support, but access to rating service is blocked by casino. Keep far away from this casino.

Casino has bonus system. With 5 PlatinCoins you get 10 x 0,10€ free spins, with 75x wager and 100 euros withdrawal limit! Depositing and losing more than 2000 euros in one day gives you 0 PlatinCoins. This is the best that this casino can offer you!

Mein Lieblingscasino. Immer schnelle Auszahlung ohne Diskussion.
Schneller und freundlicher support.
Eigentlich alle slots die aktuell und populär sind.
Tolles vip Programm und regelmäßig wechselnden Bonusprogramm

Good selection of games from most of the big providers, including the progressive jackpot games like Mega Moolah and Joker Millions. The only reason I come back to play here actually is since my other favorite casinos don't have the Progressives.

Customer support is extremely difficult to contact, can be waiting up to an hour for a support rep to come back to you on chat - most likely a lot longer during peak times. Most other casinos I play at you essentially get an instant response on chat. The agents are friendly when you do get through to them though, so it's not the quality of the customer support agents, it's PlatinCasino under-resourcing this critically important element of their business.

They indicate Skrill payments take 24-48 hours... they are never within that time frame, always > 48 hours. Then they will make countless excuses to stall payments even when they are only for a couple of hundred euros (for a player who deposits several hundred euros a day every day I play there). I've had a read through the complaints section for this casino on AskGamblers, and almost all of them are for this very thing - stalling payments. Worst of all is when they find any reason for stalling a payment, they cancel it and throw it back onto your casino balance and email you... so after waiting 48 hours plus, you then have to address their concern and then request the withdrawal again which puts you back at the start of the 48 hours plus wait... all other casinos I play at process withdrawals in minutes to Skrill, quibble-free. Seems to me PlatinCasino spends more time looking for any reason not to pay out than they do processing customers' requests... stalling payments for days in the hopes you'll just lose them back while waiting. Despicable.

Einer der wenigen Casinos die noch spiele von gamomat anbieten. Generell ist die Spielauswahl sehr groß, die Spielerseite ist sehr übersichtlich. Support verhält sich ebenfalls sehr freundlich.

Die AGBs haben es in sich, eine Behauptung über Spielfehler reicht aus das Geld einfach einzubehalten bzw nicht auszubezahlen.
Beweise werden davon nicht geliefert. Genau so kann man einfach ausgeschlossen werden ohne Angabe von Gründen, sowas zeugt nicht Grad von Spielerfreundlichkeit.
Desweiteren wird der Spielerstatus nicht eingehalten, so musste ich alt Platinkunde immer noch den Bonus 75 Fach umsetzen wie ein Bronzekunde. Auch von beschleunigten Auszahlungen bzw dem Platinchat fühlte sich nix beschleunigt an.
Außerdem schuldet mir dieses Casino immer noch 65000 Euro.

Joined this casino on a Sunday and made a £100 deposit. I won just over £1000 and cashed out. The cash out said 2-3 working days I was then asked for the usual documents which I sent straight away. The £1000 was in my wallet by Tuesday.

All in all a good turn around considering I had to send documents.

Casino could do with a few more providers such as No Limit City perhaps.
Also a lot of Relax games missing. Other than that I'm happy to play here. Please get No Limit City. I love the slot Punk Rocker. :))

Layout is quite not bad. Easy to navigate, fantastic range of slot providers.
Easy deposit, fast cash out.
Quick friendly online chat when you need! So I can recommend.