Platincasino Complaints - Withdrawal & Other Problems

Platincasino - Delayed payout after account closure

Platincasino closed my account for no reason after I won 5000 CAD. They then proceeded to tell me via email that they can close without a valid reason ...

Platincasino - Withdrawal declined 3 times and no communication why

I have tried to withdraw 1200 EUR back to my Revolut VISA card 3 times and all have been declined without any information to why. I have previously ...

Platincasino - Platincasino decline 3 times withdraw

I withdraw 03 Sep 2024, 21:21 34 Euro from a no deposit offer. See Screenshot please. Since this time my withdrawal has been 3 times cancelled.1. They ...

Platincasino - Rejected Withdrawal of €3982 without explanation

Hi, 3 weeks ago I deposited €1500 (maybe a little too much for my budget, but that’s a weird strategy I use and I make sure to just play for a ...

Platincasino - Closed account without any info

I got no deposit freespins and with those I won and wagered them through to the point that I got 100€ balance. Then I uploaded all documents and ...

Platincasino - They sized down my Winnings for no Reason and doesn't payout

So on 15 Jun Platin given out 125 Freespins Maxwin was 100€ i wagered it and withdraw 98.52€On the Same Day i win with a 5€ Freebet 12.03€ and ...

Platincasino - Complaint regarding my Platincasino

I want to express my feelings that I am feeling very low at this time I have tried to get my money back and nothing has happened from platincasino. I ...

Platincasino - Delayed payment from Platin Casino

I have had a pending withdrawal now since 19th January. I have contacted them once a day and asked for update and they tell me it will be paid "soon ...

Platincasino - Not getting payed out

Two weeks ago I won 230€ at platincasino and made a withdrawal that was also accepted. After I asked last Friday when the withdrawal will be booked ...

Platincasino - Self exclusion account able to deposit and gamble

Dear AskGamblers.Some months ago, or maybe a year, I had my Platincasino account to self exclusion due to gambling issues and I couldn’t even log in ...

Platincasino - Weird error that makes withdrawing not possible

On 15th of June I deposited 40€ to PlatinCasino. No bonuses, "raw deposit". Shortly after I got lucky and won in total 700,03€. Then, when I tried ...

Platincasino - Withdrawal delayed with no explanation

I requested a withdrawal from Platin over 7 working days ago. My initial withdrawal request could not be completed on the website as there was a ...

Platincasino - Pending withdrawals with no support from customer service

I have 3 separate withdrawals which pending, it is well past the maximum withdrawal time through visa, which is 2 days. It has been nearly 5 days now ...

Platincasino - Verified account frozen, request for deposits refund denied

Hello. I hope you can help me. I created an account at the platincasino casino, and uploaded all the necessary documents to verify my account. I ...

Platincasino - Cancelled withdrawal due to technical issues

Hello. I signed up with Platincasino last week. I got my profile verified and I have done some withdrawals. Everything was fine at the beggining. This ...

Platincasino - Repeating withdrawal problems even though I am completely verified

Hi.So today I won 160 euros and wanted to make a withdrawal. The withdrawal got cancelled an hour later because of "Verification problems". Apparently ...

Platincasino - Delays payments and cancel withdraws

Played yesterday at platin casino. Deposit around 800€ and then withdraw 10 000€. I didnt use any bonus. They cancel the withdraw and the chat ...

Platincasino - 59000 CAD of pending withdrawal at Platin Casino

May 11th,2022 I deposit $100 and I won $5,400 total and the next I played again after I upload all my documents like passport proof of address and ...

Platincasino - Stalling €2,100 withdrawal

I want to complain about Platin casino... I'm a loyal customer, play here for months, made my deposits even make my first withdrawal, I needed to ...

Platincasino - Verification problems going on a loop

Hello there AskGamblers.It has been almost 2 weeks that I’m trying to verify my account at PlatinCasino.I have previously done some deposits via ...

Platincasino - Decline of document

I have tried to confirm many times that my skrill has the same home address than my account on platin casino site. I have sent attached skrill ...

Platincasino - Payment still not processed after 48h

So far I have had no problems with withdrawals with the casino. On August 2nd at 10:05 p.m. I requested a payment of € 300. I previously requested a ...

Platincasino - Stalling with withdrawals

Hi AskGamblers & PlatincasinoI have been playing in Platincasino since beginning of this month. I liked the fact that they offered Trustly as method ...

Platincasino - Casino is Lying and Unresponsive after 30k Euro win

3 weeks ago I deposited 4000 euros by Neteller at platin casino and won up to approximately 30,000 euros.They initially asked for passport, neteller ...