- Top-tier software providers
- Mobile-friendly
- Live chat available 24/7
- Encryption not active on login and registration pages
- Multiple country restrictions
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Novibet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Novibet Casino is an online casino powered by game suppliers such as NetEnt, Microgaming, Yggdrasil, Play'n GO, Playson, 1x2 Gaming, and Evolution Gaming, to name a few. The site is completely instant-play and features a host of the most popular online slots and table games, in addition to tried-and-tested classics. Novibet Casino is licensed by the Greek Gaming Commission and the Malta Gaming Authority. Novibet Casino also holds our highly regarded Certificate of Trust.
Restricted Countries and Territories
The casino does not accept players who reside in Argentina, Australia, Belarus, Canada, France, Germany, Turkey, the United States, and the United Kingdom. This list might be considerably longer, so please refer to the 'More casino details' tab for full information.
Mobile Gaming
As Novibet Casino is also a mobile casino, players can freely play their favourite online slots on their portable device, too, be it a mobile phone or a tablet.
Security and Fairness
Novibet Casino uses encryption on its cashier page, protecting players’ financial details. However, this encryption is not in place on the registration and login pages, which does leave passwords vulnerable.
All of the games provided by Novibet Casino have consistently been proven fair through independent auditing. These tests meet the standards required by the Malta Gaming Authority for integrity and statistical randomness. Moreover, Novibet Casino belongs to the revered circle of Certified Casinos, which testifies to the casino's trustworthiness.
- E-Wallets 0-24 hours
- Bank Transfers 0-24 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players at Novibet Casino will find dozens of top NetEnt slots. Among these are some of the most cutting-edge bonus video slots around, such as Jungle Spirit: Call of the Wild Slot, Gonzo's Quest Slot, Jack and the Beanstalk Slot, and Guns N' Roses Slot. Here, you may also come across video slots running on the Microgaming and Barcrest Games software platforms.
Those who want to hit the tables can try their luck on Novibet Casino’s numerous card and blackjack games. Roulette players have access to variants like French Roulette and European Roulette. The blackjack selection offers games like Spanish 21 Blackjack Gold and Hi-Lo 13 Blackjack, among others. Currently, the casino doesn't feature table pokers or other virtual table games.
Players looking for something else can try Novibet Casino’s other games. These include a fairly limited selection of multi-hand video pokers, Keno, and scratch games like Bunny Broiler and Beer Fest.
Live Casino
Novibet Casino features real live dealer games broadcast from the NetEnt studios. All of these games are dealt to professional standards and monitored by actual supervisors to ensure fair play. Available titles include multi-player Live Blackjack, as well as both single-player and multi-player Live Roulette and Live Baccarat.
Support
Players can get in touch with Novibet Casino’s support agents through live chat service, available round the clock. Players can also contact the support team through email and get a response within 24 hours in most cases.
Complaints
Read the complaints other players have left for Novibet Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear KOMEAUROS, Thank you very much for your nice comments and we are very happy to know that we have provided you with an exciting gaming experience in both our products! I wish you will keep having fun in Novibet! I remain at your disposal! Kind regards, Faye Makri
Selection of games, almost perfect. My favorite games are avaliable which is also the reason for me to have an account there
Very very very poor customer support. I am based in Greece, may in UK it’s different. Support is using only copy paste answers and can’t help with any topic. They just provide the information that they escalated the request to the related Departement. Never received a message from them afterwards ...
Dear 13PAOVYTHOU13, Good morning and I wish you a happy new month! Thank you for sharing your thoughts about your experience in Novibet Casino! I am glad to hear that you are satisifed with the large variety of games that are available! From what you have mentioned, I can understand that you are basically referring to your bonus requests. I would like to inform you that our casino has a lot of daily open promotions that you can claim as well as that our customer support always escalates the requests to the marketing department and as soon as a new personal bonus is approved, you are always getting informed via the available communication channels. We are happy that you are a player of ours and I wish you will be even more satisfied in the future! I always remain at your disposal! Kind regards, Faye Makri
Good selection of games from major providers.
Documents approved quickly
I signed up to the site for the welcome bonus only to be advised by customer support I was not eligible due to depositing by Skrill, and that it was no longer available?
Shocking customer services when you ask questions they seem to reply saying the relevant department will contact you back?? I would sign up to other casinos as this casino offers bonuses then does not honor them.
It's nice that the document check took place in just one day so quickly I have not seen in any casino. I made a little deposit until then we'll see. The rating is excellent for the speed of checking accounts.
Dear KOT2018, Thank you very much for your positive comments regarding your experience in Novibet Casino! I personally hope you will enjoy your time by playing in your favourite games! I remain at your diposal! Kind regards, Faye Makri
Nice, fair casino,no problems with withdrawals. Nice response time. Fast verification.
Nothing much to dislike, just one thing that my letters from insurance and letter from council wasn't accepted as a proof of address, but my bank statement was fine.
Dear GERKHAN007, I would personally like to thank you for sharing your comments about your experience in Novibet Casino. It is always helpful for us to receive the feedback of our players in order to constantly improve our services. We are proud to have a large portfolio of popular games and i confirm that our players' nice experience always remains our target! Thank you for being a member of Novibet Casino! Have fun! Kind regards, Faye Makri
Great selection of markets and fairly fast withdrawals
Account was limited to 0.68p after betting with Novibet for only 2 weeks. No dodgy tactics on my behalf, just that I won several large stake bets on a particular market so they didn't find me profitable. To make matters worse, I inquire as to why my account was limited and was palmed off by customer support saying they do not deal with these matters...and could not pass me on to the responsible department. So essentially you're stuck with nobody to talk to. Absolute shambles.
Great selection of slots and quick verification process.
I couldn't play 5 minutes straight with any slots. Constant disconnections. I've been asked to wait patiently, try to refresh the site, try to relog (when the site was literally offline).
I contacted the support multiple times, first they denied that there is any issue and then another moderator told me they are experiencing a "little issue" and "be patient" after I told them I'll definitely tell this on AskGamblers. I had enough watching the loading animation, the 'contact support' and error messages after 5 painful hours. I can't recommend this site at all.
Dear ZERU1927, We would like to thank you for sharing your thoughts with us regarding your experience in Novibet Casino. We appreciate the fact that you are pleased with the variety of the games offered and we sincerely apologize about the fact that your gaming activity was interrupted by the unexpected technical difficulties that occured yesterday night. We noticed that the technical issue affected a number of players and our support team managed to solve it as soon as possible. However, in case you have experienced a specific issue, we would please request you to forward it to our support team which is going to take the measures needed in order to resolve it immediately. We are doing our best in order for our players to be satisfied with their experience and and we hope that your opinion is going to change in the future! Thank you once again for playing in Novibet Casino! I remain at your disposal! Kind regards, Faye Makri
The amount of sports selection and odds. Casino games selection.
Where to start... The above is literally the only good thing about the website.
Customer service on live chat:
Every colleague I have spoken to has a serious attitude problem and does basic queries but when asked more detailed questions they just copy and past terms and wont answer.
I have requested to speak to a member of management or a supervisor when finding the staff incompetent and every request is ignored and the live chat is disconnected.
Betting:
Any postponed games requires a 36 hour wait period no matter what before they settle your bet, the stadium could be burnt to the ground or the whole team shot dead and they would find some excuse not to settle it sooner.
Complaints:
Emails regarding complaints are ignored despite marking it clearly in the subject box and giving screenshots and full explanation about what the issues are.
Withdrawals:
Despite using different websites and knowing the full extent of any deposits made must go back to the original source they seem to ignore this standard law. All they do is look at your last deposit method and will only pay out to that even if the amount you withdraw is over your deposit on that method.
Dear Jakeyy, I would like to thank you for writing your review about your experience in Novibet. Ι have been thoroughly informed about your chat and email conversations with Novibet support team since the last year, based on which i can confirm that the responses were almost immediate from all the representatives of our support team as well as direct to your questions, based on our terms and conditions. Regarding the complaint for the betting section, it was resolved as the term of Novibet is clear, mentioning that a game that is postponed by more than 36 hours will be treated as void unless otherwise stated. The odds for such a game will be set to one (1.0) for settling purposes. I can also confirm that all your complaints have been taken into serious consideration and as far as I have been informed, a complaint reference id has already been provided to you via mail. Additionally, as far as I have understood, the recent dispute was about the completion of the withdrawals. As it has already been mentioned by the customer support representatives, as long as your deposits were made via skrill, the withdrawals of the winnings would be completed via the same payment method even if this would not be convenient. Novibet respects the AML Policy of the UK Gambling Commission and absolutely follows the measures imposed for the safety of the transactions. I remain at your disposal and thank you once again! Kind regards, Faye Makri
im confused. At the start of the review you say Novibet Casino is licensed by the Greek Gaming Commission.
In the net section you write restricted country you mention that The casino does not accept players who reside in Greece. Im member of novibet.gr since 2017. Whats true have they lost the licence in Greece or not. What is the true
They make very quick payments less than a day to my viva wallet. I dont know about bank transfer never use this option for withdraw money.
Very slow speed in some slots especially from google Chrome much better from mozila, i dont know if the problem is from novibet or the NETENT
Dear MATSAK, Thank you for sharing your thoughts with us. I would like to confirm that Novibet is fully licensed by the UK Gambling commission as well as by the Greek Gaming Commission. I would please suggest you to visit the following link for further details : https://www.novibet.gr/info/about_us_domain_gr_GR Regarding the message that you have been receiving while entering the site of askgamblers, it is not related at all to the fact that Novibet is offering its high quality services in Greece as you have already experienced. Registrations from Greece are not accepted via Askgamblers in Novibet, however all Greek players can make their complain or review which is always taken into serious consideration. Concerning the fact that you have been receiving errors while playing in NetEnt slots and especially in Gonzo's Quest, i can ensure you that we have been chasing the technical issues you have faced but we have received an official response that there have been no irregularities in the slot. Specific actions had been requested and in case we receive your feedback about the steps that had been suggested, we will inform the support of NetEnt again, immediately. I always remain at your disposal! Kind regards, Faye Makri
I want to write about my bad experience on Novibet Casino. When I have entered I was supposed to get a no deposit bonus.
I have seen on one forum that there was a no deposit bonus but on the site I was said that they have just deposit promotions.
I started to ask them about this situation, each of the answers was given at least in 10 minutes, I thought that they ignore me.
One of the supports send me to email. I know that email requests aren't processed instantly and I started to discuss with other support, I was explained everything about this promo and that promo code, it was a support that knows his work. I was supposed to play some no deposit spins, but I haven't received them.
My advice to this casino is to specify their promotions on forums, because players are misguided. I'll give this casino 4/10 mark.
Dear Anders, Thank you for writing your review about your experience in Novibet Casino. I can personally confirm that i have been thoroughly informed about your chat conversations with Novibet support team based on which i have been confused as it was mentioned in two different chats that you were coming from a different affiliate network each time. Additionally, i can confirm that the responses were almost immediate from all the representatives of our support team. Regarding the bonuses that Askgamblers mention in the review of Novibet, our promotions have been clearly stated and i would suggest you to get informed accordingly as they are fully updated. Regarding the other affiliate network in your second chat conversation, i noticed that the url that you provided us with, included an article which was written on the 14th of December 2016 in which, however, no deposit bonus reference existed and free spins and a free bet were mentioned in the review of our casino calendar. The 500 €/£ free cash was related to the 500 €/£ Loyalty Bonus that is currently valid both in the affiliate networks and in Novibet casino promotions' page. I remain at your disposal and thank you once again! Kind regards, Faye Makri
Novibet Casino News
Read all news about Novibet Casino, check for updates and stay tuned for exclusive bonuses.
Novibet Casino has once again proven it is a strong supporter of GambleAware as it stepped up its efforts to make gambling safer via a hefty £20,000 donation.Safer Gambling Empowerment Novibet, an international online gaming operator registered and regulated by the UKGC, recently donated more than £20,000 to GambleAware, with the goal of taking another step forward in empowering behaviors toward safer gambling in the United Kingdom, one of the brand's primary countries of operation.Novibet prioritizes providing a secure online entertainment environment for all members, making responsible gambling a cornerstone of its operations. As a result, Novibet supports the most well-established industry organizations in emphasizing the importance of players' conscious decision-making and making preventative and treatment services more accessible.Nikos Katsaros, Legal & Compliance Director, pointed out that Novibet adopts the highest standards of integrity and responsibility in all areas of business. “Our internationally recognised platform offers ideal entertainment conditions, but also ensures that our members receive timely information and engage in practices that protect them from the negative effects of problematic gambling”, said Katsaros.As Novibet has pointed out, by sponsoring GambleAware, they go one step further in addressing the common concern of keeping people safe from gambling dangers, thereby reinforcing they brand promise of "gaming responsibly" and delivering something "exciting while remaining safe."A Spot-on DonationNovibet donation comes at a great time, seeing as the NGTS run by GambleAware has just been extended.GambleAware is implementing a three-year pilot project to expand the National Gambling Treatment Service's (NGTS) residential rehabilitation program for people with gambling addictions.Individuals will now be able to run these rehabilitation programs at their own pace, with input from both family and friends, as a result of their recent award process. The programs will include medically managed detoxification and acute mental health support. The project is GambleAware's most recent attempt to address issues surrounding gambling-related harms.Anna Hargrave, the chief commissioning officer at GambleAware, said: “We are pleased to have awarded this grant to these two highly experienced organisations and see it as an important step towards increasing the capacity and effectiveness of the National Gambling Treatment Service to ensure many more people get the help and support they need.”NGTS provides free and confidential advice as well as emotional support by phone, which is available 24 hours a day, seven days a week. If some players do not feel comfortable speaking to NGTS agents on the phone, they can use their live chat service. Their representatives are professionally trained to listen to anyone who is affected.
NetEnt’s Divine Fortune Jackpot has been busy making more dreams come true again as it pays out another £155K to one lucky player. Novibet Casino was home to the big win and they’re just as thrilled that it’s been won there as the player is receiving the win!Divine Fortune Does it AgainSince its launch the Divine Fortune Slot has paid out large sums of cash to unexpected players and it’s showing no signs of slowing down. It’s built up its reputation over the years and the jackpots just keep on dropping. Novibet is home to hundreds of online slots but on this particular day this lucky player chose the Divine Fortune Slot. Little did they know the jackpot was ready to drop. A lucky player opened the Divine Fortune Slot at Novibet Casino and scooped a £155K jackpot.The local jackpot from the progressive jackpot game sounds even more impressive when we say it was won from a mere £1.20 bet. The total win reached a huge £155,857.63 sending one lucky member laughing all the way to the bank! We’d like to say congratulations from the entire team at AskGamblers. Sign up at Novibet Casino Today!If you love the thrill of a jackpot then why not head over to Novibet Casino and give them a shot? If you are a new player you’ll even be able to claim a welcome bonus when you sign up and make your first deposit. Here is how it will work:Sign up at Novibet CasinoOpen the cashier Make your first deposit using the bonus code FREE50Enjoy a 100% welcome bonus up to £250And considering they’re one of our Certified Casinos you’ll be in safe hands there. A minimum deposit of just £10 or more is required and both your bonus and deposit will need to be wagered at least 35x before you can cash out. Now this is an exclusive bonus so you will need to be a member at AskGamblers and use the links we’ve provided to get it. This bonus is available to residents of the United Kingdom only and it will be credited to your account within 24 hours. Alternatively you can also contact the casinos customer support team if it hasn't reached your account. If you’re looking for other ways to play it may also be helpful if you check our Novibet Casino Bonuses Page. Good luck.
October is slowly but surely moving close to its middle part and it happens to be right now when Novibet Casino, a well-known and popular name in the world of online casinos, have a wonderful announcement to make. Thanks to their huge offer of superb online slots, Novibet have become extremely popular among players. And one lucky highroller player tried his luck and turned out to be the winner of the night! If you want to copy paste his luck, head over to Novibet Casino and take a peek at their massive selection of games. As for the big win, here’s what happened! The Big Win Story According to the words coming from Novibet Casino, one highroller player has just managed to reach the stars. The player wanted to have some fun and decided to play one of his favourite online slots, which is what he regularly does. Being a loyal player, he logged in and started his exciting journey towards the big win. A highroller player won 250,000€ playing Wild Times slot! At the moment when he had made the decision about spinning the reels in Wild Times slot, he couldn’t have known that his guardian angel was sitting on the clouds nodding his head. The player felt as if everything around him became a dream come true. The screen brought in one of the best messages he has recently seen notifying him that had just won 250,000€! The unbelievable additional information regarding his winning lies in the fact that he managed to pull it off with a single bet and with no jackpot included! Isn’t that just incredible, but true? Why Players Love Novibet Outperforming the opponents in the fierce competition of online casinos is quite a challenge. To prove that they are up for the task, Novibet Casino constantly work on improving their offer. Powered by some of the leading game providers out there, such as NetEnt and Microgaming, Novibet Casino’s outstanding range of online slots and table games waits in line for players to come and have fun. Featuring treats such as 100% up to £ 250 bonus and up to €/£ 4000 monthly VIP bonus with no rollover requirements, Novibet truly stand out. Besides working as an instant-play site, the casino features a live dealers section. In addition, they provide mobile gaming as well as a top-quality customer support. Moreover, the casino has been awarded with the prestigious Certificate of Trust, which speaks on behalf of their trustworthiness and impeccable reputation. Join Novibet Casino Today! If you’ve never played before at Novibet Casino, everything you need to know about the casino before you get started can be found at Novibet Casino Review. In order to become a member of the casino, all you need to do is: • Go to Novibet Casino• Follow the “Sign up” procedure• Make your minimum deposit• Enjoy playing the games Congratulations, now you’re a proud member of Novibet Casino. Play some of their extraordinary online slots and you might be the one whose big win will become the next inspiration to other players. Have fun!
One lucky player who decided to try the Novibet mobile casino has just won an incredible £53,820. The online casino has just told us about the moment it happened and if you sign up to Novibet Casino too, also one of our Certified Casinos, you could just be winning a fortune too. Luck Can Happen at Any Time When one player decided he wanted to try out his favourite online slots, never did he realize it was going to be a day to remember. The player who hadn’t long joined Novibet from his mobile device decided to try his luck on some Microgaming slots, their Bikini Party Slot to be more precise. “What started as just a fun session turned soon turned into something rather serious” After a while of happy spinning the player managed to land himself some free spins within the game when 3 or more scatters landed on his reels. But nothing could have prepared the player for the next free spin that rolled in an incredible £53,820! The player sat in amazement as his screen went crazy and he digested this huge win. Which is proof that luck can happen anywhere, anytime! Both the casino and the team here at AskGamblers wishes the player the best of luck in the future and even more fortune ahead. There’s No Reason It Can’t Be You It’s always great to hear a big win story, but it would be even better if this was your big win story, right? If you’re a new player our Novibet Casino Review can help you with all the facts you’ll need before becoming a member. Then when you’re ready to play you can sign up and claim your very first online casino bonus. As a new player, you’ll be able to claim their welcome offer up to £/€ 500 plus if you use our links to sign up you’ll also get an extra 20 fee spins on top to play on over 170 slots! Here’s how it works: Sign up to Novibet Casino Visit the cashier Enjoy 20 Free Spins upon 1st Deposit Win 2,000 credits and you’ll get €25 Win another 5,000 credits and get another €50 Win another 10,000 credits to get another €75 Win another 25,000 credits and you’ll get another €150 Win another 50,000 credits and you’ll get another €200 The maximum amount you can claim €500 and you just need to make sure you verify for your account before you can start using the welcome offer. A minimum deposit of just €5 or more is also required, Join Novibet Casino today.
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Best online casino and sportsbook I have ever played at. Very fast payments and amazing team. Got my big win of 20000 euro after requesting it less than 24 hours. Been my favourite place for a month and will definently continue playing in Novibet.