- Top-tier software providers
- Mobile-friendly
- Live chat available 24/7
- Encryption not active on login and registration pages
- Multiple country restrictions
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Novibet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Novibet Casino is an online casino powered by game suppliers such as NetEnt, Microgaming, Yggdrasil, Play'n GO, Playson, 1x2 Gaming, and Evolution Gaming, to name a few. The site is completely instant-play and features a host of the most popular online slots and table games, in addition to tried-and-tested classics. Novibet Casino is licensed by the Greek Gaming Commission and the Malta Gaming Authority. Novibet Casino also holds our highly regarded Certificate of Trust.
Restricted Countries and Territories
The casino does not accept players who reside in Argentina, Australia, Belarus, Canada, France, Germany, Turkey, the United States, and the United Kingdom. This list might be considerably longer, so please refer to the 'More casino details' tab for full information.
Mobile Gaming
As Novibet Casino is also a mobile casino, players can freely play their favourite online slots on their portable device, too, be it a mobile phone or a tablet.
Security and Fairness
Novibet Casino uses encryption on its cashier page, protecting players’ financial details. However, this encryption is not in place on the registration and login pages, which does leave passwords vulnerable.
All of the games provided by Novibet Casino have consistently been proven fair through independent auditing. These tests meet the standards required by the Malta Gaming Authority for integrity and statistical randomness. Moreover, Novibet Casino belongs to the revered circle of Certified Casinos, which testifies to the casino's trustworthiness.
- E-Wallets 0-24 hours
- Bank Transfers 0-24 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players at Novibet Casino will find dozens of top NetEnt slots. Among these are some of the most cutting-edge bonus video slots around, such as Jungle Spirit: Call of the Wild Slot, Gonzo's Quest Slot, Jack and the Beanstalk Slot, and Guns N' Roses Slot. Here, you may also come across video slots running on the Microgaming and Barcrest Games software platforms.
Those who want to hit the tables can try their luck on Novibet Casino’s numerous card and blackjack games. Roulette players have access to variants like French Roulette and European Roulette. The blackjack selection offers games like Spanish 21 Blackjack Gold and Hi-Lo 13 Blackjack, among others. Currently, the casino doesn't feature table pokers or other virtual table games.
Players looking for something else can try Novibet Casino’s other games. These include a fairly limited selection of multi-hand video pokers, Keno, and scratch games like Bunny Broiler and Beer Fest.
Live Casino
Novibet Casino features real live dealer games broadcast from the NetEnt studios. All of these games are dealt to professional standards and monitored by actual supervisors to ensure fair play. Available titles include multi-player Live Blackjack, as well as both single-player and multi-player Live Roulette and Live Baccarat.
Support
Players can get in touch with Novibet Casino’s support agents through live chat service, available round the clock. Players can also contact the support team through email and get a response within 24 hours in most cases.
Complaints
Read the complaints other players have left for Novibet Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear BUBBAGUMMIDGE, I honestly thank you for the comments you made as they are really helpful and seem to be straight to the point regarding the experience you gained while playing in Novibet Casino. Up to now we have been providing the portfolio of NetEnt, Microgaming and Scientific Games and i can confirm that we are planning on enriching our offer in order to cover all our players' needs. Regarding the facility of seeing the wagering requirements left, i agree that it is needed to be added and and I can ensure you that it will be available shortly in order to prevent our players from facing the difficulties that you described. I remain at your disposal and thank you once again! Kind regards, Faye Makri
Great layout, great vip bonus system, prompt payouts, good choice of slots, and an really enjoyable site to payout.
Not so much a negative, but maybe Novibet could look at slots from other providers.
Dear UNHAPPYPUNTER123, Thank you very much for all your positive comments! I can ensure you that we are currently working on new casino providers' additions which will enrich our portfolio of slots even more! Up to now we have been providing our players with the most popular games of NetEnt, Microgaming and Scientific Games and our target is to make our product even more attractive for all gaming preferences in the future! I hope that you will keep on enjoying your time in Novibet Casino! Thank you once again! I remain at your disposal. Kind regards, Faye Makri
Great site with fast Id verification and quick withdrawals. They have a nice selection of slots and a very nice bonus system.
I had to self exclude becasue of issues unrelated to the casino and found the whole process straight forward and easy to use.
I would have liked slots from a few other providers like Novamatic ITG and Play'n'go but the selection they have is still nice.
Dear TWENTY729, Thank you very much about the description of your experience in Novibet Casino! I am very happy to know that you were so satisfied with our procedures and your gaming activity! Regarding your preference in these 2 popular casino providers, Novomatic and Play N' Go, i can ensure you that the enrichment of the portfolio of games that we provide to our players is one of our priorities both for the current year and the upcoming ones, Thank you once again for your comments! Kind regards, Faye Makri
I joined this casino as i saw it had great reviews, tried my luck and had a great experience and on top of that I won, I verified my account which took minutes now awaiting my withdrawal this is where I will really see if novibet competes with the big boys.
Will be playing there more and spreading the word through my social media platform. It's nice that there are slots and live games all on one place.
If I had 1 slight negative then it would be slots do not load sometimes but I play another go back and it's fine might be my laptop getting old tho..
Dear MRJAZON, Thank you very much for providing us with a positive review of your gaming experience in Novibet Casino! Initially, I hope that you have been satisfied with the time frame regarding the completion of your withdrawal. I would also be really happy if you kept on enjoying your time in our casino and if our games would also keep on bringing you good luck! Additionally, all comments regarding any technical issues faced are more than appreciated and will absolutely be taken into consideration as the quality of services for the maximum of our players' fun has always been our first priority. Moreover, the services of our support team are always available for any issues that you would like to mention! I remain at your disposal, thanking you once again! Kind regards, Faye Makri
I deposited because of a good bonus and such. I deposited 15 euro. Eager to play for my bonus on casino. Many games and nice layout.
Well, didnt receive my bonus, had to verify my account first which was a huge process. I have documents I send that all casino accepts. At writing moment they got accepted on about 45 casinos. This casino wanted me to show more numbers on my credit card, almost all numbers, not at all like other casinos and they didnt accept my driver licence that all other casino accept. Since I dont have any other form of ID I wont get my bonus offer.I feel like they stole my money. Played the 15 euro out without winning anything and closed my account permanent. Would not recommend this casino to anyone. It ruined my casino experience.
Dear Niickiizz, Thank you for sharing your experience in Novibet casino which i sincerely apologize for. Firstly, i would like to inform you that Novibet, having been licensed in UK and IoM, follows a specific policy for the verification of our players in order to maintain both their and our protection. I can absolutely confirm that the driving license has not been an accepted document for the identification of our non UK Players, up to now. However, having realised that the experience of our players can be that negative as mentioned, i can ensure you that we have been in touch with our regulators for a long period chasing this issue and from now on we will be accepting driving licenses as an ID Document changing the policy with the final approval of the authorities. I apologize once again for the negative point of view that has been both accepted and well estimated by our part. Kind regards, Faye Makri
Probably the quickest verification I've seen - all in less than 30 minutes: other sites should take note - this is how it should be done. Haven't had a chance to withdraw but hopefully will be as slick. Will be interested to see how the 500 loyalty works out - you collect points per wager.
No Playtech games and the wagering requirements are deposit and bonus, making it x70 in reality but as I rarely accept bonus' it doesn't matter that much
Dear PINNIT2015, Thank you very much for providing us with your comments! I am happy to be informed that the verification was a quick procedure for you and i hope that any potential withdrawals would also be completed that fast in Novibet. Apart from the welcome bonus with the rollover reuirements that you mentioned (deposit+bonus)*35 times, the loyalty bonus up to £500 has been constructed on the basis of wagering money and receiving credits. Every £100 wagered in a game, provides our players with credits as mentioned in the following table: https://www.novibet.co.uk/infoPopup/credits There are 5 stages of different amounts of money which are unlocked by our players during their gaming activity and there are no wagering requirements for their usage. That means that these bonus amounts can absolutely be used for fun or immediately withdrawn. Regarding our portfolio of games, NetEnt, Microgaming, Scientific Games and Evolution Gaming are currently offered and we intend to add even more casino providers for all tastes in Novibet Casino. Thank you once again for your review! I remain at your disposal! Kind regards, Faye Makri
I played at this casino for the first time on Saturday. Great choice of games and fantastic customer support! Fast verification process and to my amazement my withdrawal was in my bank account on the Monday. Couldn't fault this casino one bit. I shall be playing her for the foreseeable future.
Nothing to dislike at all here. Keep up the great work x
Dear Sir / Madam, Thank you very much for having shared the positive experience that you gained in Novibet! We are committed to provide you with the fastest and most reliable services in order for you to be able to enjoy your time by joining in Novibet casino! We hope that you will keep on being one of our members who will take advantage of our promotions and our portfolio of games which is constantly being enriched. I remain at your disposal. Thank you once again! Kind regards, Faye Makri
Lots of games to choose from, even though a warning sign comes up saying you can't play on your mobile I gave it a go and it works fine.
Really fast verification 👍. And was lucky enough to make 2 withdrawals on the day I registered.
Would recommend this casino.
The only bad thing I don't like is that I don't understand the bonus. Can't get information up on mobile how it works?
Dear PENNYBRI, Thank you very much for your positive review! I am honestly interested in receiving our players' feedback in order to improve our services and the quality of the experience they receive. I am delighted that you enjoyed both our games and the quick completion of your withdrawal. Regading our new welcome bonus, every new player can claim 100% up to £250 on his/her first deposit. At the same time, the player collects credits during his gaming activity and he / she is able to claim the £500 Loyalty Program after he/she has completed the wagering requirements of the Welcome Bonus. I remain at your disposal! Thank you once again. Kind regards, Faye Makri
Some fun interesting slots, easy sign up process. A few slots that I haven't seen before.
I joined yesterday, had few small wins and then it just eat money up to £600 - don't get me wrong I play at many casinos and lose greater sums yet most are what I consider reasonable on the returns, The biggest win I got £48 pound - for the majority the slots - bonus rounds was £8.50, £10 and took hours to come. I play £1.50 / £2.00 rolls and never been on site as big as this one which has such bad returns..also during bonus rounds I would get thrown OF with errors, games constantly crashed.. I become dubious off this site and closed my account.. I don't recommend at all.
Dear Sir / Madam, Thank you for sharing the experience you gained by joining in Novibet Casino. I honestly apologize for the fact that your activity was that prompt due to the technical issues that you faced. I would initially like to inform you that we are mainly focused on enriching our casino portfolio by adding the most popular casino games’ providers in our product in order to be always able to provide our players with endless choices for fun at its maximum. I would additionally like to ensure you that Novibet is an operator licensed and supervised by two strict and most respected gambling commissions, such as the IoM Gambling Supervision Commission and the UK Gambling Commission. Our whole product has been certified and tested by the most well known worldwide laboratories with which our content providers co operate in order to conserve their and our our reliability which we are proud of. All our players are also able to find the payouts of the games in the following url: https://www.novibet.co.uk/casino/rtp Regarding the errors coming from a specific casino provider in specific games, there was an officially published update to all the operators by the content provider yesterday and all our active clients have been informed accordingly for the resolution of the technical issues. I can absolutely confirm that none of them was related to our services. Thank you sincerely, once again for having joined our casino! Kind regards, Faye Makri
I can't find something good with this company. Not recommended at all!
They don't want to verify my account even when I send them my ID, my credit card and a bill from my union certifying my address. Their excuse is that the union bill is not valid, they only accept utility bills. Where I live all the utility bills are paid direct taking the money from my bank account, they don't send a fiscal bill.
You are a small and unknown betting site and if you wish to compete with the main ones you should not create this kind of problems to your customers. With the documents I sent you have more than enough information to prove that nothing is wrong with my identity. I don't really see which is the difference between a utility bill or a Union bill. Is exactly the same. You are the first betting site that is not accepting this document and I sent it to many different ones.
Why are you so unflexible and strict with documents to verify my account when I want to withdraw money and you don't ask anything when I want to make a deposit? Are your security standards changing depending if the money goes for you or goes for a client?
Be sure that with me you lost a client and gained a UN-ambassador of your site.
Dear Mr MELOCOO, I honestly apologize for the inconvenience that has occurred, based on the description of your experience. I would initially like to inform you that we are obliged to respect the rules of our regulators strictly and therefore we can not choose to accept any documents other than the ones permitted by our licensors. Additionally, I can absolutely confirm that the documents for the successful verification of your account were requested on the 1st date of your registration, on the 26th of February 2017 regarding the e-mail that you received. Furthermore, we are obliged to have our players' accounts verified before any withdrawals are completed with no intention to cause any inconvenience to them. Regarding the document requested, unfortunately the union bill does not qualify as a proof of address as far as the IoM Gambling Supervision Commission is conerned and as long as you provided us with your bank statement, on the 28th of February, your account was successfully verified. I have also been ensured that you have already been informed about the completion of your withdrawal via an official email. I sincerely remain at your disposal and apologize once again. Kind regards, Faye Makri
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Good selection of slots, easy layout & even though verification was asked for before I got my bonus, this was done in a decent time frame. Could possibly do with a few more game providers in order to keep up with those top rated casino's. Live chat folks seem friendly enough even if you don't always get the answer to the question you ask.
No way of checking yourself how much wagering you have done or still need to do to complete wagering requirements. You have to contact live chat who tell you the relevant dept will email you with the information you asked for. Very long winded & by the time you do get an email you will no doubt of done more wagering. Most online casino's have the facility for the player to see their wagering requirement left & Novibet need to bring this facility in. A bit outdated in this regard to many others in this day & age.