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Editor’s View
Mr.Play Casino comes with a recognisable logo – black handlebar moustache. We love the design of this online gambling site and the effort they’ve invested into branding. As a player, navigating Mr.Play Casino is a joy.
- Different responsible gambling tools available
- Excellent choice of live casino games
- UK gambling licence
- Lack of table games
- Limited support working hours (08:00 to 00:00 CET)
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Mr.Play Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Mr.Play Casino
Mr.Play Casino is an online casino run by AG Communications, with the Gambling Commission license behind its back, while the has also been licensed by the Malta Gaming Authority since 2017.
You can access the casino from virtually any browser or your mobile phone. Before you open your account, make sure to select your language from the side menu.
At AskGamblers, we write expert casino reviews for each online casino to provide valuable information and help you decide when you’re choosing a casino. Over the years, Mr.Play Casino has built a good reputation, but before you become a member, read our review and learn more about what they provide for their players.
- E-Wallets 0-24 hours
- Bank Transfers 5-7 days
- Card Payments 1-6 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at Mr.Play Casino
Mr.Play Casino offers several payment options. Some of the deposit methods include Visa, MasterCard, Neteller, Skrill, Payz, or AstroPay. Deposits are instant, but withdrawals take a bit longer.
For Visa and MasterCard, players must wait up to six business days, while Payz withdrawals take up to four business days. AstroPay withdrawals can be completed in three business days, while Neteller and Skrill are the fastest ones and take up to 48 hours.
Keep in mind that payment methods depend on the jurisdiction, and not all of them may be available to you. You can check the available payment methods as you register. Some other payment options that you can find include Paypal, MuchBetter, and Trustly, and they have similar withdrawal times as the ones we mention here.
The minimum amount for all cashout methods other than a wire transfer is €10, while Mr.Play Casino's maximum withdraw limit is capped at €7,000. For withdrawals that exceed €2,300, the operator will conduct additional verification procedures.
Games at Mr.Play Casino
You can find plenty of casino games at Mr.Play Casino. The operator offers hundreds of online slots, fewer than some of its competitors, whose slot numbers exceed thousands.
You can find all the must-have titles, from classic to jackpot slots, from the world’s renowned software providers, such as NetEnt, Evolution Gaming, and others.
The lack of table games is concerning, but you can enter the live casino lobby, where you will find different types of blackjack, baccarat and roulette. There are also three live poker games, but players might be slightly disappointed.
Still, Mr. Play Casino's live casino lobby is quite attractive. Players who love the imitation of brick-and-mortar casinos can enjoy it.
Mr.Play Casino’s Commitment to Responsible Gambling
Players should see online gambling as entertainment and not as a way to generate income. A specific number of players can develop negative habits that affect their lifestyle. Mr. Play Casino does its share to help players who struggle with online gambling.
Players can set daily, weekly and monthly deposit limits. Also, you can limit how much you wager or lose. It is possible to set it up quickly within your account.
If you wish to take a break from gambling, you can activate a cool-off period, which can last 24 hours, seven days, a month or six weeks. Self-exclusion is also an option, ranging from one month to permanent.
Players can set a limit on the duration of their game play for each session or activate reality checks that will remind them of the time spent at the casino. Mr.Play Casino allows players to use responsible gambling tools easily and is, as such, a great example to other operators.
Customer Support at Mr.Play Casino
The operator has assembled customer support to help their customers have a smooth sailing once they become members. The casino’s support team is available seven days a week from 08:00 CET to 00:00 CET. The live chat is unavailable to non-members.
When you scroll down the page, you’ll find a contact us button, where you can click and send them an inquiry. You need to enter your name, surname, and email address, choose a topic, and enter your message. The casino also has a document uploader, which can make it easier to send screenshots or documents.
Mr.Play Casino has created a detailed FAQ section, which we recommend you check out before contacting the support.
Complaints
Read the complaints other players have left for Mr.Play Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I like the variety of games on this site including some of my favourites. Plenty of bonus offers too.
Great site with great bonuses also has fast deposit and withdrawel methods.
My favourite game to play is starburst
I like the Website and the Chat is very frienly and they help u if u have any questions.
The Bonuses are great and you will get nearly every day a new Bonus on your deposit.
Withdraws are quick and it always worked very well.
You can cancel the withdraw 48h.
I got 200€ Cashback Bonus and had to wager it 35 Times but the Maximum withdraw is 100€! First they told me its 5000€ and then the guy in the livechat said its only 100€.
The same with the freespins, maximum withdraw is 100€
The UK and Scandinavia are delivering so many quality casinos these days. Mr play is a big casino and it feels like it with lots reasons to play. Reccomend the mobile site which works well with most of the games represented.
- Quick withdrawals.
- Casino has a large variety of slot games.
- Asked multiple times to customer service to opt out the promotion sms to my phone. But still receiving those... very annoying.
- Fee for depositing with credit card. Most websites you don't need to pay for using credit card.
They gave me the signup bonus yet, while by depositing the first money on this account I didnt receive.
So thats really okay.
1. Chat support not consistent and reliable. Asked for permanent account closure because I got the feeling almost all spins on each slot gave me nothing. Email confirmation that account had been closed, but still the possibility to reopen it. Red flag! I dont have gamble problems but I want to test if I get a chance to win SOME money. Thats has to be happen immediately, after a small first deposit, not after 100 euro deposits in total. It didnt happen so immediately asked for closing account.
2. The offered range of slots is very small. Play N Go most wellknown as Aztec Idols and Royal Masquerade they have not. Also wellknown slots from Netent not on the website. Six Acrobats from Microgaming not possible to play.
Good selection of games and especially like the live casino.
For some the website might look a bit outdated, but I like the design and functionality.
Many new games are added.
I had a problem with my withdrawal after I won on Roulette. I wasn't able to connect with support through live chat and when I sent an email about it, I did not get a reply. In the end, the withdrawal did get processed, but communication should have been better.
I won A lot of money at mr play casino, More Than 7000 but also was playing too much. During The chat about The cash out method hè advised me to self excluse for A period to cool down and to avoid regambling The won money. I want to thank them for exclude me for A period so I can enjoy my won money and rethink my Behaviour. Besides that, great playing Experience , I only play live roulette. ( ex croupier myself)
So far nothing do dislike, I am looping forward to receiving my won money. But Plessers gamblers, be aware, most of The time you lose. So enjoy The game But dont take risks you cannot afford.
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Friendly chat, good choice of games, quick withdrawals and a good range of bonuses