Mr.Play Casino Complaints - Withdrawal & Other Problems

Mr.PLay Casino - No response from casino

On the 8 of March I made a withdrawal request for NOK 13.000,- The day after I got an email from Mr.Play, that I had to upload one last document for ...

Mr.Play Casino - No communication and Funds removed

I have tried to get an update from the casino since 04.11.2024, but the live chat is non-responsive, the emails are not getting answered either.I have ...

Mr. Play Casino - Withdrawal delayed for 5 weeks

I deposited 1800 to this site 5 weeks ago. Passed verification etc. I won 13,500 and since this day 5 weeks ago I have had no funds released. I have ...

Mr.Play Casino - Double charge - Refund is due too long

I made a deposit of £450 which said it was declined. I then made another £450 deposit which was successful., but both £450 payments lefty bank ...

Mr.Play Casino - Bet won winnings not received

Bet ID 853690 was placed on the 18th March and won, however, whilst the bet says won and settled in my betting history (as per screenshots provided) ...

Mr.Play Casino - Forcing me to use unknown payment method

Good afternoon,Few weeks ago I joined this nice casino. Deposited 1000 usd via Visa and won a little. After that withdrawal was made and documents ...

Mr.Play Casino - Free spin glitch

I played at Mr.Play casino and I won a bit so I switched up my bet to $5 a spin. A few spins later i won free spins on the game "hippie days". The ...

Mr.Play Casino - Delayed Payment

i play on mr play casino and my cash out was approved on dec 31st 2020 .i still havent got my money .i e-mailed them and they told me they are waiting ...

Mr.Play Casino - Delayed payment of cash winnings

I have two pending cashouts at Mr.Play. One for £7191 from 26.8.20 and one for £1000 from 2.9.20. I have fully completed the KYC process providing ...

Mr.Play Casino - Free spin deposit bonus only partially awarded

After receiving 60 out of 100 bonus spins earned through a deposit on April 25, casino says I dont have a bonus to claim anymore, yet the first 2 days ...

Mr.Play Casino - Self exclusion confusion

Hi I recently registered with mr play deposited, placed bets and made withdrawals - no Id verifications asked.I've also tried to register with ...

Mr.Play Casino - No options to cash out my winnings

Iv been trying to cash out my winnings with Mr play but they are unable to provide me with any method because they say I’m unable to use my master ...

Mr.Play Casino - Delayed Processing

I have been playing at this casino for awhile now and I do like the layout and variety of games but cashing out is a real headache and honestly not ...

Mr.Play Casino - Delayed withdrawal

I made a withdrawl request Nov 7th for $300 It has been pending since then and it is not my first withdrawlI was told in chat that it would be done ...

Mr.Play Casino - Stalling on a withdrawal of €492

Dear Askgamblers,I made my withdrawal request on monday the 8th of July, ever since I am waiting for my withdrawal to be send to my bank. The status ...

Mr.Play Casino - Refusing to honor their own bonus offer

I received an email offer (see attached) and duly deposited £10. When I could not find the spins I contacted the chat line. Transcript attached. ...

Mr.Play Casino - Very long delay on my €2,500 withdrawal

Friday 29 March i won 2500 euro and directly i cashed out. This was the first time i withdraw from MR.Play casino and so i uploaded my documents and ...

Mr.Play Casino - Withdrawal issues

I've been in touch with the customer service several times now. They all say wait and you hear from us. Sent emails, uploaded my documents etc. Still ...

Mr.Play Casino - Waiting on a €295 payment for weeks

I've been in touch with the customer service several times now. They all say wait and you hear from us. Sent emails with the proof i cashed out 295 ...

Mr.Play Casino - Not honoring promotional offers

I am a Premium VIP player and by that I have alot of benefits. They offered me 3000.kr, here is their mail to me from them.Hi Bjørn < surname removed ...

Mr.Play Casino - Pending withdrawal since 21st Jan 2019

I withdrew £350 on January 21st 2019 and I’m still waiting for it. I uploaded documents and spoke to someone on live chat. They stated I just ...

Mr.Play Casino - Delayed Payment via Trustly

Hi,i did a withdraw at 14.01.2019 via Trustly and since this date i wait to get my payment. I was also already verified. The Support told me the ...

Mr.Play Casino - Delayed payment & vague customer service

Long story short - Made my first withdrawal on Mr.Casino and it has proven to be very time consuming process and player unfriendly experience.The ...

Mr.Play Casino - Verification and withdrawal delay

I made first deposit with 200% bonus on Monday 17.12. and managed to wager it on Wednesday 19.12. with 2984€ left and I sent documents right away. ...