Mark all as read

Settings

Notifications
Reviews

Hopa Casino

Hopa Casino

The casino is terminated.

Player Rating 31 reviews
5.9/10
31 reviews
Complaint Response 28 complaints
2 days avg. 28 complaints
What we like
  • Exceptionally diverse number of scratch cards
  • Good selection of slots from NetEnt and NeoGames
  • Available through instant-play on web or mobile
  • Live chat, international phone, and email support available 7 days a week
  • Secured with SSL encryption
  • Proven fair by independent audits from iTech Labs
What we don’t like
  • Unavailable to US players
  • Limited range of table games and video pokers
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure

18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Hopa Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.hopa.com
Established
2009
Licences
Malta Gaming Authority, UK Gambling Commission
Affiliate Program
Languages
English, Finnish, German, Norwegian, Spanish
Casino Type
Instant Play, Mobile, Sports

Hopa Casino is a lightweight online casino packed with games from numerous leading platforms, including NetEnt, NeoGames, and Amaya. The site features one of the largest libraries of scratch cards on the web, as well as plenty of slots and a modest selection of other casino games. Many of the games are available on both computer and mobile formats. Hopa Casino is licensed by the governments of Malta and the United Kingdom.

Restricted Countries and Territories

Hopa Casino does not currently accept players who live in the United States. All other players are welcome as long as they are not prohibited from participating in online gambling by law.

Mobile Gaming

Players will find that many of Hopa Casino’s scratch games and slots can be played on smartphones and tablets. These games can be accessed just by going to the Hopa Casino website on any compatible mobile browser. All of the mobile games are virtually identical to the original desktop versions except for a touch-based interface.

Security and Fairness

The entire Hopa Casino website is encrypted with 128-bit SSL encryption, the most widely used method of protecting customers from having their personal and financial information stolen. It works by obscuring sensitive data and making it impossible for anyone to read or decipher.

iTech Labs have independently confirmed that the games at Hopa Casino are fair and genuinely random. Players can validate this by viewing the most recent certificate, which is available by clicking the “RNG Tested” seal on the bottom of Hopa Casino’s website.

Support

Hopa Casino offers dedicated customer service through live chat and international phone 7 days a week, from the hours of 07:00 to 00:00 GMT. Outside of these hours, players can email the casino and expect a reply on the following business day. We particularly appreciate that these hours are clearly spelled out, in multiple time zones, if a player tries to open a live chat window during off-hours.

Games

Hopa Casino’s signature line of games are its scratch cards. The site features every kind of scratch and scratch-based game under the sun from NeoGames, from simple no-frills scratchers to interactive games with as many graphical effects as a modern slot machine. Among the most popular titles are 3Wow!, Meet Max, Postcards, Golden Island, and Forces of Terra.

Hopa Casino is also home to a number of slots from both NeoGames and NetEnt. These range from simple traditional slot machines to modern five-reel bonus video slots. Among the most popular games are Starburst, Medusa, Fruity Friends, Gonzo’s Quest, and Slot 777.

Although slots and scratch cards are the main attractions at Hopa Casino, there are a few other casino games offered. These include Jacks or Better, Joker Poker, and a few different variants of Roulette and Blackjack. Some of these are not genuine table games, but rather scratch cards with a unique table game format.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

StallCation

Complaints

Read the complaints other players have left for Hopa Casino. Learn more about complaints.

Show all complaints
Making Account Verification & Withdrawal Mission Impossible

Avoid this online company completely!! On the 18/11/2020 I withdrew £20,000 from my hopa casino account. On the 19/11/2020 I then receive and email asking to verify my account and sent the required documents over to them (which I did the same day) later the same day I then received an email to say my account was now verified.

The very next day I then had another email to say they now also wanted to see my last pay slip so again I then sent them this (same day) on the 23/11/2020 I then received an email to say it is processing and they will be able to cash out on the 24/11/2020.. guess what still nothing was heard come the 30/11/2020 so I chased them up again! On the 7/12/2020 I finally get a reply to say even my pay slip was not enough and they then wanted my bank statement showing deposits going out of my account there casino so that day I sent them my PayPal statements because this is where my deposits to them come from. Another 3 days passed and they finally email again to say even this was not enough and they wanted my bank statements for the whole of November. So without delay I then sent these over to them (I’m now beginning to think are they taking the piss out of me or what!) I then think right that’s everything my money will be with me shortly but no.. I then receive another email on Boxing Day saying my bank statements do not show the deposits to them (which I told them they wouldn’t because they are all on my PayPal statement which they were given weeks ago) and I was asked to send them my PayPal statements (which I did weeks ago) after an email telling me my account was verified and every single document they have requested being sent to them I am still to this day awaiting my funds! I have now been waiting 1 month and 2 weeks exactly.

The great level of stress this has caused me is really unexplainable.

Please please please do not use this site or any of its sister sites such as mr play!

Status unsolved Unresolved
£20,000

Hopa Casino Complaint Stats

Resolved 20 / 25
Avg. Amount $3,456
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Hopa Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 17 out of 22 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player Rating
5.9/10 ● 31 reviews

Top Reviews From Our Players

Hopa casino recently landed on AskGamblers and right then it got my attention. They have Netent, Neogames and Amaya softwares and I signed up mainly because of the existence of Netent there. I signed up but I didn't like the fact that on the registration form there's no place for your country, depending on your IP there's a small window were you have to write your phone number. I used a proxy because I cannot get to this page without it, and after registering my account showed another residence than the one I actually live in. I couldn't change any of those details and the support works limited hours, so I had to wait for the next day to ask them to change my details. I think it's not good, many people use proxies nowadays and I should be able to write my country myself.

The next day the support was online and I started to talk with them. I explained my situation about the proxy and since my country wasn't restricted, I just had to send them utility bill with my address. I did that and 2 hours later my details were corrected and after that I finally made a deposit of 30€ and didn't take any bonus.

I started to play Magic Portals slot. I've never paid much attention to it so I wanted to give this game a decent try. I placed 0.25€ bets and played about 250 spins. The first 50 spins were dead mostly, only few of them paid over 1€. Then I received free spins and got a 6.50€ win. I played the rest of spins and unfortunately didn't receive any more features and in the last spins my balance went to 0.

I had no luck at Hopa casino, but I think they are a decent casino. Support was very nice and professional, offered me welcome bonus and was with very welcoming attitude. I didn't like the registration form, but that's it, everything else was just fine and soon I will make another deposit there!

Compare Hopa Casino to Other Casinos

1/10 • 31
Withdrawal Processing Time
48 hours
Withdrawal Limit
EUR 7,000 per month
Complaints
Resolved 20 out of 28
Deposit Methods
+18
Licences
MGA UKGC
Gamblezen Casino
Gamblezen Casino
9/10 • 1530
Welcome Bonus 220% up to €1500 + 200 Free Spins
Withdrawal Processing Time
0-24 hours
Withdrawal Limit
EUR 500 per transaction
Complaints
Resolved 10 out of 30
Deposit Methods
+27
Licences
Curacao
Vavada Casino
Vavada Casino
7.8/10 • 49
Welcome Bonus 100 Free Spins
Withdrawal Processing Time
0-24 hours
Withdrawal Limit
USD 1,000 per day
Complaints
Resolved 10 out of 11
Deposit Methods
+28
Licences
Curacao
FoxyFlush Casino
FoxyFlush Casino
4.5/10 • 1
Welcome Bonus 350% up to €2000 + 1000 Free Spins, Welcome Package
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
EUR 5,000 per day
Complaints
Resolved 0 out of 1
Deposit Methods
+13
Licences
Anjouan
iWild Casino
iWild Casino
8.9/10 • 1035
Welcome Bonus 100% up to €500 + 100 Bonus Spins, 1st Deposit Bonus
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
USD 1,000 per day
Complaints
Resolved 59 out of 67
Deposit Methods
+19
Licences
Curacao
KukiMuki Casino
KukiMuki Casino
8.9/10 • 85
Welcome Bonus 110% up to €200 + 100 Free Spins
Withdrawal Processing Time
0-96 hours
Withdrawal Limit
EUR 5,000 per day
Complaints
None
Deposit Methods
+15
Licences
Anjouan
Wazbee Casino
Wazbee Casino
8.9/10 • 127
Welcome Bonus 275% up to €2000 + 400 Free Spins, Welcome Package
Withdrawal Processing Time
0-1 hours
Withdrawal Limit
EUR 2,000 per day
Complaints
Resolved 7 out of 10
Deposit Methods
+38
Licences
Curacao
Fiery Play Casino
Fiery Play Casino
5.9/10 • 1
Welcome Bonus 150% up to €500 + 150 Free Spins, 1st Deposit
Withdrawal Processing Time
3-14 days
Withdrawal Limit
USD 450 per transaction
Complaints
Resolved 0 out of 1
Deposit Methods
+6
Licences
Curacao
RoySpins Casino
RoySpins Casino
8.1/10 • 53
Welcome Bonus 275% up to €2000 + 400 Free Spins, Welcome Package
Withdrawal Processing Time
0-1 hours
Withdrawal Limit
EUR 2,000 per day
Complaints
Resolved 7 out of 8
Deposit Methods
+28
Licences
Curacao
Campeonbet Casino
Campeonbet Casino
9.4/10 • 1550
Welcome Bonus 100% up to €/$500 Live Casino Bonus
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
EUR 1,000 per day
Complaints
Resolved 76 out of 83
Deposit Methods
+25
Licences
Curacao Estonia
HotLoot Casino
HotLoot Casino
8.2/10 • 60
Welcome Bonus 125% up to €400, 1st Deposit
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 1,000 per day
Complaints
Resolved 1 out of 2
Deposit Methods
+11
Licences
Curacao
Slots Gallery Casino
Slots Gallery Casino
8.5/10 • 450
Welcome Bonus 150% up to €777 + 100 Free Spins
Withdrawal Processing Time
0-24 hours
Withdrawal Limit
EUR 5,000 per day
Complaints
Resolved 22 out of 23
Deposit Methods
+26
Licences
Tobique
StayCasino
StayCasino
7.7/10 • 103
Welcome Bonus 150% up to €500 + 100 Free Spins
Withdrawal Processing Time
0-72 hours
Withdrawal Limit
EUR 10,000 per week
Complaints
Resolved 5 out of 7
Deposit Methods
+12
Licences
Anjouan
Spinko Casino
Spinko Casino
5.8/10 • 2
Welcome Bonus 150% up to €500
Withdrawal Processing Time
1-5 days
Withdrawal Limit
EUR 1,000 per transaction
Complaints
None
Deposit Methods
+15
Licences
Curacao
Bitguruz Casino
Bitguruz Casino
9.2/10 • 200
Welcome Bonus 100% up to $2500 + 100 Free Spins, 1st Deposit
Withdrawal Processing Time
0-48 hours
Withdrawal Limit
USD 20,000 per transaction
Complaints
Resolved 6 out of 6
Deposit Methods
+23
Licences
Anjouan
SafeCasino
SafeCasino
8.2/10 • 19
Welcome Bonus 110% up to €500 + 100 Free Spins
Withdrawal Processing Time
0-5 days
Withdrawal Limit
EUR 4,000 per day
Complaints
Resolved 1 out of 1
Deposit Methods
+1
Licences
Curacao