Hopa Casino Complaints - Withdrawal & Other Problems

Hopa Casino - Didn't receive my withdrawal from March 11th

I requested a withdrawal of £150 on 11 March 2026. I was informed by the casino that the funds would appear in my account within 7 to 10 days. ...

Hopa Casino - Delayed £100

I made a withdrawal of £100 on 15.07.2023 and I have not yet received money in my personal account, the transaction number is 559232595. I want you ...

Hopa Casino - Pending withdrawal over 13 days

Hopa have stated my withdrawal is pending for over 13 days. I have submitted all the documents and have been told that they have been approved by live ...

Hopa Casino - Delaying my payments since 28th of April

Stay away from Hopa casino, it’s scam.I deposit £1550 and worn £1630. Send all documents provided and I spoke with the support when I have to ...

Hopa Casino - Stuck money of £1,104

Hi It’s my 1st time with Hopa casino and very very disappointed 1st they charge on deposit and Luckily I won and apply for withdrawal £1104 , they ...

Hopa Casino - Closed my account instead of releasing my withdrawal

I have 2 pending withdrawals with Hopa. Amounting to approximately £430.They state that refunds take upto 2 days..I had done quite a few withdrawals ...

Hopa Casino - Delay Tactics familiar story

I opened an account with Hopa and deposited £300, I went on to win £1000. I asked for a cash out and sent all required ID. I then won another £4000 ...

Hopa Casino - Making Account Verification & Withdrawal Mission Impossible

Avoid this online company completely!! On the 18/11/2020 I withdrew £20,000 from my hopa casino account. On the 19/11/2020 I then receive and email ...

Hopa Casino - Delayed payments

Signed up to hopa and deposited £100. Then 6 working days ago (ten days in total) I withdrew £850 and £1000. The two withdrawals are in pending ...

Hopa Casino - Delayed payment and withdrawal

i have submitted 2 withdrawals for a total of 1805 pound on 23 august and still nothing. I have sent all docs required and never got any feedback on ...

Hopa Casino - Withdrawal Delayed and delayed

Had email saying payment processed and told it would be in my paypal account in 24 hours. Nothing arrived. Constant daily communication told it was ...

Hopa Casino - Payment still pending after 10 days

After repeated conversations with support staff, initiated by me, I have had to resubmit several verification documents multiple times for various ...

Hopa Casino - Delayed withdrawal waiting over 10 days

Hi , i put a withdrawal request in with hopa on the 2nd May for £80 they emailed me back saying could i send some documents over to verify my ...

Hopa Casino - Delayed withdrawal

Hi, i made a withdrawal request on the 6th of march for £265 which they started processing on the 10th. the time limit they gave was 3-5 days but i ...

Hopa Casino - PayPal withdrawal approved, but still not received 14 days later

I won £200 on 20th February 2020 and cashed out via PayPal. The same day, a few hours later the cash out was approved. I have cashed out through ...

Hopa Casino - Can not get an answer or my money out of them

Hopa are continuing to delay my payment my payment for now vaild reason behind it, on the 13/01/2020 I won £7150 which I then withdrew this money ...

Hopa Casino - 2 weeks and my withdrawal is still not processed

I have requested a withdrawal on the 12th November. The 16th November I was asked for additional documents. I have sent them on the 19th November. ...

Hopa Casino - Applying wrongful restrictions upon my account

I am getting to the point where I am exhausted and this scenario has taken almost all of my enjoyment from gaming online and I just dont know what ...

Hopa Casino - Payment delay

I have requested for a cash out of 460 5 days ago and it’s still showing pending, I have emailed twice and went on their live chat and nothing. It ...

Hopa Casino - Delaying process of payout, not happy

Hi, I'd like to make a compliant about Hopa, on the delay of a payout. The terms stated 48hrs for pending requests, on which it asked me to send ...

Hopa Casino - Failure to pay winnings due to terms inserted after I played

On 29 October 2017 I then deposited £300 at Hopa Casino and received a £500 bonus. With the £800 I managed to have a balance of £3,925 after ...

Hopa Casino - Non existent Customer service

Deposited as a new member today and was automatically given a 100% bonus which I didn't want. T&C's say don't play just contact us immediately which ...

Hopa Casino - Still awaiting a payment after 96 hours

I requested a withdrawal for £901 on 9/9/17 and still waiting payment, I have sent documents over twice, spent over 2 hours in phone calls trying to ...

Hopa Casino - 120 hrs later still no response via email or chat regarding sent verification paperwork

Sent in my verifications docs 23rd July (same day as cash out) they have not acknowledged in live chat or via emails, live chat after waiting 20 ...