Casumo Casino Complaints - Withdrawal & Other Problems

Casumo Casino - Stalling verification, ignoring me

I’ve been a member of Casumo for some years and have previously in 2018 and 2019 made withdrawals of 400 and 800. I’m not a big gambler.I have £ ...

Casumo Casino - Source of Wealth verification and withdrawals problem

I made two withdrawals on 30th June at Casumo casino. I frequently use this site and have never had issues in the past. On July 1st they asked me for ...

Casumo Casino - Withholding a withdrawal request

I have been a member since July 2018 & in total I have deposited £1755 in that time. I have a £50 Deposit limit monthly. (Changed a few months ago)I ...

Casumo Casino - Account verification ended up in my account being closed and delayed £130 withdrawals

Hello there,I have deposited thousands of pound into my account for many years in Casumo.I have had my account verified and when I lastly deposited an ...

Casumo Casino - Payout delay of €14,000

I had some winnings on 2.6. and made a withdraw of 10k EUR on 2nd, my account on casumo is fully verified since 1 year, on 3rd june they asked for ...

Casumo Casino - Payout and account verification still not completing

I have tried to resolve this issue with Casumo but nothing is happening so I’m asking you guys for help if possible, I have played at Casumo for ...

Casumo Casino - Delayed Withdrawal

On 29/02/20 Casumo processed a withdrawal of £120.02. From the 3rd March onwards I was messaging the casino as my winnings usually are recieved in ...

Casumo Casino - Delayed payment and trouble with SOW

Casumo closed my account with my $6000 pending. I withdrawaled $2000 just 2 hours before and the when I withdrawaled $6000 they asking for card ...

Casumo Casino - No payment, no straight answer

So I've been a regular customer with casumo for years and made many withdrawals and have been verified, withdrawals have never in my experience taken ...

Casumo Casino - Delaying payouts on purpose

Hello, This is a very odd feeling as its the first time in my 8+ years of playing slots online, that I have run into a trouble with a casino. (I only ...

Casumo Casino - Complaint not handled within MGA time guidelines

Casumo complaint filed at 8th of December and is not answered yet. Mga regulations state 20 days maximum handling time. Se attached files.Casumo has ...

Casumo Casino - 6 weeks without receiving my withdrawal

Hi,I made a withdrawal of 950euro 29.09.2019 from casumo which I still havent recieved. Casumos reply is the same as the others recent complains for ...

Casumo Casino - Casino is not paying out

ihave still not recieved any payments from casumo, their replies are alll the same -soon as billspay replies them they will know what to do .my first ...

Casumo Casino - Waiting too long for my payment

Hello a haw problem with casumo withdraw a made withdraw 26.09.2019 to my bank account and still waiting money live support say that they haw problems ...

Casumo Casino - Delayed payment for no reason

Hello, despite submitting all the required documents for verification and having my casumo account fully verified also having never accepted any of ...

Casumo Casino - Wrongly confiscating money even though there is no breach of T&C

I played at this casino yesterday and I had the first welcome bonus offer active where I did a 25€ deposit and got 50€ in extra bonus money. ...

Casumo Casino - Missing payment now being investigated by Visa, really?

I have withdrawn out £5000.00 on the 5/9 and have yet to receive the payment, Casumo wanted a letter from my bank and now I have produced that to ...

Casumo Casino - Unjustified confiscation of 3,600 euros win

Hello! I registered with Casumo and received a 200% bonus, after which I successfully lost my deposit. After a while, I had a desire to make a new ...

Casumo Casino - Not willing to transfer my winning to my Skrill account

Hello, yesterday i deposited 25€ with Paysafe card. I won alltogether 75 € (100 with my deposit of 25€) wich i wanted to be transfered (as 2 or ...

Casumo Casino - Won't refund my deposit although my country is not accepted anymore

hello, my account is fully verifed 2 years ago, with all my Latvian documents. 29.12.2016 have recives sms with offer from casumo casino and have ...

Casumo Casino - Winnings not credited to my account

hello i have been playing with casumo casino for a while now i have two issues with them first time i deposit 30 euro i went up to 300 then i logged ...

Casumo Casino - Refusing to pay out and provide evidence why

I deposited and accepted Casumo's new player welcome offer and after some good luck, ended up with a total of £393 to withdraw. However, Casumo then ...

Casumo Casino - Delayed Payment

I'm still waiting for a payment from Casumo Casino. Cute little casino, paid well and have cool and high paying tournaments, BUT...I made a withdrawal ...

Casumo Casino - Does not willing to pay €5000 winning

I make the last day's a few deposits at Casumo, some win and some losses. The latest i won €5000, ask for payout and never recieved. After i ...