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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly

Casumo Casino

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Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Casumo Casino Review

  • 0-72 withdrawal time frame
  • Unlimited withdrawal
  • Live chat support available 24/7
  • Proven fair by TST
  • Multiple restricted countries
  • No phone support
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General info & Latest Promos
Website http://www.casumo.com
Established 2012
Owner Casumo Services Limited
Casino Promotion Casumo Casino: 100% up to £25 + 20 Bonus Spins on Sahara Riches Cash Collect Slot

Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and unique "adventure" promotional system. The site is remarkable for its down-to-earth approach and a wide selection of games from NetEnt, Microgaming, GreenTube, WMS (Williams Interactive), Quickspin, Play'n Go, IGT, Bally Barcrest, NextGen Gaming, Elk Studios and Thunderkick. Casumo Casino is licensed by the jurisdiction of Malta, Swedish Gambling Authority, UK Gambling Commission, Danish Gambling Authority and Gibraltar Regulatory Authority.

Restricted Countries and Territories

Casumo Casino cannot offer games to players who reside in the United States, China, France, French Guiana, Guadeloupe, Hong Kong, Italy, Martinique, Réunion and some other countries. For full list of restricted countries see our casino details section. Residents of all other countries where online gambling is legal are welcome.

Virtual Games

Casumo Casino houses all of the games in the growing NetEnt platform. The most popular of these are the slots, which are renowned for their innovative features, stunning graphics, and ease of play. Some of the most popular five-reel video slot titles include Magic Portals slot, Starburst slot, the Jack Hammer slot series, and Gonzo's Quest slot; some traditional three-reel games are also available, such as Gold Rush slot.

Table game players have a large selection to choose from at Casumo Casino. The number of blackjack and roulette variants alone is impressive, with different rule sets and table layouts available. The casino also has Baccarat, Casino Hold'em, Caribbean Stud Poker, Trey Poker, Texas Hold'em Bonus, and Oasis Poker.

Casumo Casino's video poker selection contains both single-hand and multi-hand versions of four different variants: Jacks or Better, Deuces Wild, Joker Wild, and All-American Poker. Players can choose to play anywhere from 1 to 100 hands at a time with flexible betting options. The only drawback is that no bonus-style video pokers are currently available.

Live Games

In addition to virtual games, players at Casumo Casino can enjoy roulette and black jack against real dealers in the Live Casino room, getting a superior Vegas experience without leaving the comfort of their homes.

Mobile Gaming

Casumo Casino can be played directly on most smartphones and tablets. When a player loads the Casumo website on his or her device, it will automatically redirect to the mobile version. The mobile site contains all of the most popular slots and games, as well as cashier and account functions. Additionally, Casumo Casino has an iOS app.


Casumo Casino has a very friendly approach to online gaming. Players are encouraged to contact a representative whenever they have a question, an issue, or even just feedback via their live chat feature. The Casumo Ambassadors are available 24 hours a day, every day of the week, Monday to Sunday. Another option to reach them is via email or simply browse the casino's extensive FAQ section for answers.

Security and Fairness

Casumo Casino is open about the measures they take to protect players. Detailed information can be seen on the casino's "About Casumo" page regarding SSL encryption and privacy protection, both of which prevent sensitive player data from leaking out. Players who have further questions are welcome to inquire with the support department.

The NetEnt platform has been proven fair numerous times by independent audits conducted by TST, as indicated by the "RNG Certified" seal located on the bottom-right portion of the Casumo Casino website.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    Microgaming, NetEnt, Evolution Gaming, Bally, Play'n GO, GreenTube, IGT (WagerWorks), WMS, NextGen Gaming, Barcrest Games, Novomatic, Quickspin, Thunderkick, Elk Studios, Quickfire, Sthlm Gaming, Oryx Gaming, Fuga Gaming, Pragmatic Play, Merkur Gaming, Lightning Box, Leander Games, Yggdrasil Gaming, 4ThePlayer, Red Tiger Gaming, Big Time Gaming, 2 By 2 Gaming, Push Gaming, Inspired, Pocket Games Soft, Gamomat, Red7 Mobile, Nolimit City, Stakelogic
  • Deposit Methods

    Bank Wire Transfer, MasterCard, Neteller, Paysafe Card, Visa, iDEAL, GiroPay, Skrill, PugglePay, MuchBetter, Sofort, CashtoCode, EcoPayz
  • Withdrawal Methods

    Bank Wire Transfer, Neteller, Visa, Skrill, MuchBetter, EcoPayz
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 1-7 days

    Bank Transfers: 1-7 days

    Cheques: Not offered

    Pending Time: 0-72 hours

  • Withdrawal Limit

    No Limits
  • Affiliate Program

    Casumo Affiliates
  • Allowed Countries

    • Argentina
    • Armenia
    • Aruba
    • Barbados
    • Belarus
    • Bermuda
    • Botswana
    • Brazil
    • Canton and Enderbury Islands
    • Cayman Islands
    • Chile
    • Costa Rica
    • Dominican Republic
    • Falkland Islands
    • Finland
    • Georgia
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Gibraltar
    • Grenada
    • Guernsey
    • Honduras
    • Iceland
    • India
    • Ireland
    • Isle of Man
    • Jamaica
    • Jersey
    • Jordan
    • Kazakhstan
    • Kenya
    • Kiribati
    • Kosovo
    • Kuwait
    • Kyrgyzstan
    • Lesotho
    • Liechtenstein
    • Luxembourg
    • Madagascar
    • Malawi
    • Malaysia
    • Maldives
    • Mali
    • Malta
    • Marshall Islands
    • Mauritania
    • Mauritius
    • Mexico
    • Micronesia
    • Monaco
    • Mongolia
    • Montserrat
    • Morocco
    • Mozambique
    • Namibia
    • Nauru
    • Nepal
    • New Zealand
    • Nicaragua
    • Niue
    • Norway
    • Oman
    • Panama
    • Papua New Guinea
    • Paraguay
    • Peru
    • Poland
    • Reunion
    • Rwanda
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Vincent and the Grenadines
    • Samoa
    • San Marino
    • Saudi Arabia
    • Serbia
    • Seychelles
    • Sint Maarten (Dutch part)
    • Solomon Islands
    • South Africa
    • South Georgia and the South Sandwich Islands
    • Statia
    • Suriname
    • Svalbard and Jan Mayen
    • Swaziland
    • Sweden
    • São Tomé and Príncipe
    • Tanzania
    • Thailand
    • Timor-Leste
    • Togo
    • Tokelau
    • Tonga
    • Trinidad and Tobago
    • Turks and Caicos Islands
    • Tuvalu
    • Ukraine
    • United Kingdom
    • Uruguay
    • Venezuela
    • Vietnam
    • Zambia
  • Casino Type

    Instant Play, Mobile, Sports
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Canadian dollars, Euros, British pounds sterling, Swedish kronor, Denmark kroner
  • Languages

    English, Finnish, German, Norwegian, Swedish, Danish
  • Licences

    Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority
  • Company

    Casumo Services Limited
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cooling Off/Time-Out Tool

  • Reality Check Tool

  • Self Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

Suggest an edit

Casumo Casino Reviews by Players


Write a review
angelvedic 1 review
United Kingdom
Reviewed on April 16, 2022


Horrible experience with delays in verification, sent various correspondences to support the ask and spent time to reach them to understand their delays in releasing the winning. As a first-time casino player, I will not recommend to anyone to register with them. Their tactic is to close your account if you are making too much noise to fairly receive your winnings and I am still waiting for them.
mj.d85 2 reviews
Reviewed on November 23, 2021


I decided to try this casino because I liked their visuals - very different compared to a typical casino! Really catches your eye.
Casumo has its own app (very convenient.)


Not many offers - if you want to take advantage of promotions, I don't recommend this website
As somebody mentioned, customer support takes very long time to answer. Live chat - never received a reply, Email - about two weeks.
aravictory777 1 review
Reviewed on October 14, 2021


Pretty high position on my casino rating, has pretty much everything u need or expect from a serious casino with MGA License. All The new slots no problem Mega ways of course too, explorer who like to dig deep in the Casino World looking for some underrated slot provider or something new. The smaller slot provider could be hard to find there. Overall for casual slot player thump up.
johnthebest 3 reviews
Reviewed on August 3, 2021


I like the new sport betting part and the app - all made very nice. Live chat was helpful but I didn't have really big issues to solve. Verification took a bit less time than in a couple of casinos I played.


Not so many live games, I'd like to have more promotions and less weird navigation on the website. One of the payments was rejected but it was failure of my bank possibly.
TheOraideR 1 review
Reviewed on July 20, 2021


The most bureaucratic site I've ever played. Live chat doesn't solve anything, just write an email. When I write an e-mail, the answer comes in 7 days. The validation process is very slow, 1 month +.
Altonny4329 1 review
Reviewed on April 16, 2021


One of my favorite casinos to play to. I really like the support here, whenever I speak to them they are always very polite. I also like the big selection of games and congratulations on a super mobile design. Top!


Not much to complain about in these close months. Verification was a bit slow and maybe a bit more variation in promotions would be cool but great casino.
RickRuckus 3 reviews
Reviewed on April 3, 2021


I've been a player at Casumo for about 2 years and I find it to be one heck of a good casino to play at. They are always improving their site and games. But what I like most is how customer service
has improved from when I first signed up. They are friendly, helpful and do their best to help with whatever problem I may have had. Once verification was complete, I would only have to wait less than a few hours for withdrawals to be approved and only 48 hours to get my winnings.


The only thing I can think of is that Casumo doesn't use Interac E-Transfers for withdrawal, which would make getting your winnings immediately after approved.
Reviewed on March 21, 2021


They have newest and most popular games . Costumer support is nice and understanding and keeps respect player, no matter what player is asking.

Like visual look of casino and thema about adventures. After all very good place to play


Would be nice if they would have more bonuses to them loyal players. Wish level ups and adventures would give little bit more to player.

Casumo app sometimes have some technical issues so games doesn't load or all system freeze , so I advise to use normal internet better than download app.
winneri 2 reviews
Reviewed on December 21, 2020


There is good and varied selection of game in the casino. The games work well in the casino. There is no problem when you make deposit to the casino..


Account verification is slow. They ask you more and more documents because they will not tell required documents at once. You have to be prepared to send one month account transactions from the bank. Customer service is poor. They will always send you automatic message that they are congested and just repeat processing times. They do not follow their own rules and do not pay withdrawal within the deadline. I've been waiting for the money soon two weeks, but they still ask to wait.

Casumo is not a trustworthy casino. I recommend playing at casinos which request the documents required by the MGA, fulfill their obligations quickly following the rules and do not give excuses for everything.
Reviewed on December 20, 2020


Nothing at all they have highly disappointed me in all aspects! They will tell you to deposit and then strip searched you up and down and don’t ever reply and refuse you.


I won big and they took 30 days to pay out the refused to pay me and verdure me and made excuses after excuses only after registering a complaint via e-cigarettes and via resolver and via ask gambs they finally released my money! Complete ***

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