Casumo Casino Complaints - Withdrawal & Other Problems

Casumo Casino - Withdrawal delays

Hi,Like many people I am having issues getting a withdrawal. I have requested my funds on the 21/22 mr of November and according to the chat ...

Casumo Casino - 3000 euro withdrawal canceled

On 11 of October, I made 2 withdrawals from Casumo casino one of 600 euro and another of 700 euro.My account was fully verified before these 2 ...

Casumo Casino - Casumo will not pay me my money

On the 30/08/21 I created an account with casumo I deposited £998 and luckily won £6001.25 so I withdrew it next day hit with verification 14 days ...

Casumo Casino - Eyes wide open

HelloAs of July 6th 2021 I have been waiting for winnings of $3000cad. Was sent back excuse was wrong bank information. How can the same account ...

Casumo Casino - Excessive verification with no updates

It's been about a month that my account is being verified for the source of wealth. Casumo asked for the documents to be submitted which was done a ...

Casumo Casino - Waiting for my payment since 28th of June

I have made 3 withdrawals at 28.6.2021 total amount 14,800€ in Casumo.com. My account is also verified. And there is no bonuses pending. On their ...

Casumo Casino - Unrealistic verification demands

I have been playing here for over a year and my account has been verified not once but twice before this current situation. I had a fairly large win ...

Casumo Casino - Account paused without explanation

My casumo casino account has been paused when I was going to verify my mobile number with casumo. Where I have send them an email on 03.05.2021 about ...

Casumo Casino - Withdrawal of $4,000 still not approved after a week

I have made a $4000 withdrawal from casumo. On the terms and conditions it says withdrawals are approved within 72 hours. I have been waiting 7 days ...

Casumo Casino - Delaying verification and withdrawal

Immediately after depositing on dec 12th 2020, I receive an email from casumo for me to verify my account. Whilst playing with my funds, I hit a win ...

Casumo Casino - Not sticking to their own applied deposit limits

Casumo placed a deposit limit of £320 on my account until it’s fully verified however I was able to deposit a total of £500 which breaches their ...

Casumo Casino - Delayed payment which at the same time they claim to have paid me

I made a withdrawal on the 8th of December, it is now 20th and no payment is in my account. I have verified my account and it has been successful, I ...

Casumo Casino - Delay in payout and account verification

Hi I withdrew funds from my casumo account on the 7th and its been 7 days and I’ve provided several documents including id which hasnt been ...

Casumo Casino - Refusing to verify me and not paying out my withdrawal

All of my Verfication documents including the card I made the transaction with. I made a withdrawal with Casumo on 27th nov 2020 but they still make ...

Casumo Casino - Pending withdrawal status not approved for 10 days

Hello, I have had $50,000 CAD( 5 x $10,00CAD as the site would not allow me to go over that amount )worth of withdrawals still pending since November ...

Casumo Casino - Delaying withdrawal and not communicating

OK so I made a withdraw on 2nd December of £2,200. And about 30mins later I made another withdraw of £75. The £75 was accepted and cleared into my ...

Casumo Casino - 5 days of payment delay is not normal

I made withdraw of 400 euros 30/11 and website says its 72 hours max.Now its been 5 days already and when asking from livechat they're saying the same ...

Casumo Casino - Pending withdrawal

Withdrawal of £2400 is pending for 5 days casumo are doing nothing about it, same message saying there’s a delay with the amount of withdrawals. ...

Casumo Casino - I have withdrawn amount and I have received yet

Hi Team, I have withdrawn a sum of amount 18333rs from casumo website. But as soon I gave withdrawn they have blocked my account and I haven't ...

Casumo Casino - Not processing my withdrawal

Hello,I played in Casumo casino on 31st october 2020 and made a win of EURO 2697.15. I deposited from my bank account debit card ending with 7578 ...

Casumo Casino - Deposits temporarily disabled since August

Hi,So i'm from the UK and a few months ago I had to put in further verification, to be able to deposit/withdraw and I had a few days to put it in ...

Casumo Casino - Delaying withdrawal for 7 months

I have been trying to verify my Casumo account for the past 7 months (since 4th March) but they are still not paying out.I was originally asked for ID ...

Casumo Casino - Withdrawal delayed with no contact

I initially made a withdrawal on 28/09/20 for £1000. Contacted live chat the following day and was told if any documents needed they would contact me ...

Casumo Casino - Delay in payment of my withdrawal

I have made an withdrawal amount of 38000 INR from casumo on 21/08/2020. They have said they usually take 5 working days for the amount to credited. ...