Casino Joy Complaints - Withdrawal & Other Problems

Casino Joy - Verification taking months

Hi,After winning at their site, Casino Joy requested photos of my id, proof of address & card. I sent these in and they were accepted.They then ...

Casino Joy - Withdrawal delay tactics

I made two withdrawals at the same time at this casino 6 days ago. One was for $600 and was processed and paid quickly. The other one was for $900. ...

Casino Joy - 3 weeks and counting for my withdrawal

I requested a withdrawal on Monday 18th May 2020 for £650 to which I then received an email requesting verification documents which i sent in the ...

Casino Joy - Delayed £3,153 withdrawal

Cashed out £3153 from Casino Joy on 29th May < text referring to issue with another operator removed, please submit separate complaint>. All ...

Casino Joy - Still not received my withdrawal and account still blocked

On the 28/05/20 I got a bonus and had to wager £197. I wagered the £197 was was lett with £100 that I could withdraw. So I went ahead and withdrew ...

Casino Joy - Confiscating £6,500 winnings without any further information and proofs

Hello, I'd like to start a dispute with Casino Joy and all it's sister sites. I deposited into Casino Joy about a week ago as I had used it's sister ...

Casino Joy - Blocked account and delayed payment

Hi I won on casino joy on the 10th of may. It tied to withdrawal it went through then the nxt day I got asked for my I’d for the verification ...

Casino Joy - Stopped withdrawal and delaying verification

So 9 days ago I won £682 on casino joy and proceeded to withdraw. A day later my account gets blocked with them requesting KYC docs which I provide ...

Casino Joy - Delayed payment, fully verified and VIP on sister site

Hello, I have had my request to have my payment processed escalated several times to no avail. I am due £1,005.40, which was submitted for withdrawl ...

Casino Joy - Casino Joy Withdrawal Resubmitted

Hello,I would like to know if you can help me with securing payment of a withdrawal for just over £4K from Casino Joy that I submitted at the end of ...

Casino Joy - Refusing to answer questions on my withdrawal, poor chat support

Casino ‘Joy’ where do i start? So since i first ever done my withdrawal through trustly bank as that was the only method i was told i can do i was ...

Casino Joy - Delayed payment from Casino Joy

I signed up on the 21st of January and won £1200 and submitted a withdrawal. I quickly received an email saying my account was locked and somebody ...

Casino Joy - Withdrawal is still pending over a week later

I joined this casino on 31st March. I was fortunate to hit a big win early on in playing. I therefore forfeited my bonus funds and withdrew the money ...

Casino Joy - Blocked my account and delaying payment

Hi I hope you can help me get my withdrawal out from Casino Joy.On the 27th Feb 2020 I was fortunate enough to have a win on Casino Joy for £3,881. I ...

Casino Joy - Delayed payment for one month which seems to be a common problem with this casino

I was lucky enough to have a win of £1,053 on the website Casino Joy back on February 29th. I of course made a withdrawal request on 29th February ...

Casino Joy - Delaying my payment and blocked my account

I have made a withdrawal request on 8th February and received confirmation email.( We have received your withdrawal request of -600.20 GBP on Sat Feb ...

Casino Joy - Delaying Payment and Blocked Account

On the 17th January I requested a withdrawal from Casino Joy and immediately received the following email:"We have received your withdrawal request of ...

Casino Joy - Account blocked delayed payment and no further email response

I signed up to Casino Joy around February 2019 (at least this is the last time I used the account). I won some money into the account and tried to ...

Casino Joy - Delayed account verification and payment

On Dec 17 2019, I made a deposit to Casino Joy with Bonus and completed the wagering requirements. I submitted a withdrawal request for $300 less ...

Casino Joy - Waiting the payment way too long

Hello! I play casinojoy first time 2.12.2019. I take the first welcome bonus and lose it, after that I claim the second welcome bonus 200euros deposit ...

Casino Joy - Not verifying docs and not releasing payments

hi all i have been playing here for a while now and i have just won £5050 gbp since this has all happend my first ever deposit method is no longer ...

Casino Joy - No payment, account on lock

I have withdrawed £500 To PayPal the account I deposited from, first they cancelled it stating it was an issue from paypal witch is false as when ...

Casino Joy - Won't let me withdraw funds deposited by mistake

More than 7 days now and never got my withdraw processed , I deposit £300 by mistake instead of £30 pound at this casino my own money from my salary ...

Casino Joy - Delayed £1,700 Payment

Dear Ask Gambler I played the slots with Casino Joy and won around £1,700. I went to withdraw my money and was asked for verification documents. I ...