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Casino Joy - Delayed payment, fully verified and VIP on sister site

RESOLVED
Complaint Info
Disputed casino Casino Joy
Reason Delayed payment
Amount £ 1005.4
Posted on May 15, 2020

Hello, I have had my request to have my payment processed escalated several times to no avail. I am due £1,005.40, which was submitted for withdrawl on the 20/04/2020. It's now coming up to a month that I've been waiting for this payment and it isnt moving. I've tried emailing the complaints department, compla­int­[email protected]­asi­noj­oy.com but have not had a response from them.

AskGamblers
Posted on June 5, 2020

Dear all,

This complaint has been reopened as per Casino Joy request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Posted on June 5, 2020

This has beenr resolved now. Although it just took ages for payment!

AskGamblers
Posted on June 5, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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