Casino Joy Complaints - Withdrawal & Other Problems

Casino Joy - Still waiting on my withdrawal for 3 weeks now

After making a withdrawal on the 21th of may i am still waiting on my money. The 21th i made a withdraw of 500 euro. They asked for all the document ...

Casino Joy - Refusing to refund deposits

I made a deposit and took the first deposit bonus, which I didn’t win anything from, I then made a deposit and took another bonus and didn’t win ...

Casino Joy - Withdrawal delayed and account blocked

Signed up 21st May and won some money. (£700) and requested withdrawal. Since then asking for a withdrawal account has been blocked with no ...

Casino Joy - No refund of balance after casino closed my account

Casino Joy closed my account because I self-excluded at a sister site, genesis. I had a balance remaining in my account of several hundred dollars. ...

Casino Joy - Delayed payment, no communication from the casino

7 days ago I deposited over £1000 which I was able to do quickly with no problems, I then won a bigger amount back and decided to withdraw believing ...

Casino Joy - Delays with payments

I made a widrawal of 1900 sunday, 3 dsys ago, is not processed another two of 300 and 100, waiting to see how long take the small amounts takes, but ...

Casino Joy - Winnings confiscated due to bonus abuse

i signed up to this casino on 21/02/2019 and took their welcome bonus and initially lost, then on the 08/03/2019 i was sent an email inviting to take ...

Casino Joy - Refusing to pay out or communicate

In November of 2018 I signed up to casino joy and won £2994 on the first deposit bonus. The terms of the bonus were followed entirely and there was ...

Casino Joy - Troubles getting £1,168 won and account still not verified after notarized ID provided

Hi,I won £1168 back in November 2018, yes over 3 months ago! I have been back and forth with this casino over KYC checks since then and I have lost ...

Casino Joy - Issue with withdrawal and non-responsive customer service

I made two deposits on Nov 27th, with Trustly from my bank account. Got some win and withdrew 4165 SEK same day to same bank account. Money still not ...

Casino Joy - Account closed after winning €4,000 due to mysterious self-exclusion

Hello, i have little problem. At begining am normaly deposit money via Trustly where was a no problem with deposit after that am started playing as ...

Casino Joy - Withdrawal has been delayed

I asked for an e-transfer, 72 hours of processing later, the money was back into my account, the casino chat claimed that the problem came from ...