Casino Joy Complaints - Withdrawal & Other Problems

Casino Joy - Unpaid withdrawal of £4000

I’ve made withdrawals of £4000 on 16/11/2022.When I was checking the withdrawal status on my casino Joy account was showing withdrawal processed. ...

Casino Joy - 9 days withdrawal not processed

I have played here for a long time with no problems…until I tried to withdraw. It has been 9 days and I still do not have my money. I have had every ...

Casino Joy - Am worried about my money

Hello, the casino is not replaying to my emails, they promised to pay me the winning then suddenly no contact. I emailed them over 12 times after my ...

Casino Joy - Delayed withdrawal yet again

Made a withdrawal on Friday 29th for £200 Currently on day 5 now of waiting, still not been processed. Been on live chat a number of times and keep ...

Casino Joy - Casino Joy payouts

I was wondering if I could get some help. I withdrew twice on the 22.4.22 for £3100. I asked how long this will take and was given 72 hours to ...

Casino Joy - Withdraw delayed and account verified

Prior to playing at Casino Joy, I sent ID documents and address verification which are approved. After 1st deposit I sent payment method documents, I ...

Casino Joy - Waiting for over a week for my unpaid withdrawals

I wonder if someone could point me in the right direction if possible. I have made four withdrawals from Casino Joy of £500, £800, £8,000 and £1, ...

Casino Joy - 3 weeks of telling me different things

Now as I thought the time frame has passed in which they told me I would have my withdrawals back in my bank, this site just doesn’t want to pay you ...

Casino Joy - Withdrawal delayed and no response on mail

It’s over a month my withdrawal has been delayed, the chat response every time I follow with them is we have raised your problem to the concerned ...

Casino Joy - Payment not processed after 72 hours passed

I had my account fully verified 72 hours ago and the casino has now advised they do not have a timeframe for the senior team to process the payment of ...

Casino Joy - Don't follow own rules, stalling funds for weeks

Hey, this is how casino joy had been wasting my time from last month.I opened an account thinking it's decent, I deposited money and played and ...

Casino Joy - Pending withdrawal of £2520

HelloI made two withdrawal request on the 01/07, I did try to do documents before I deposited but it stated these were not required. I have sent all ...

Casino Joy - TC Withdrawal Policy Breached

Dear Askgamblers,Friday 2/7/2021, I made a deposit on Casino Joy, attached with a 100% deposit bonus.I manage to complete the wager and mage a ...

Casino Joy - Problem with bank withdrawal

Hi,I have balance of 287,38€ and I can't complete withdrawal. I've tried to get my money since 27.5. When I add my IBAN/BIC (I have sent several ...

Casino Joy - Amount deposited, but not credited to account

Hello sir, I made a deposit on 17 June 2021 with amount 900 INR, but amount is not credited in my gaming account.my email is < email removed > ...

Casino Joy - Withdrawal still pending support team not responding

After 72 h withdrawal still not processed. Account is verified have tried chat, calling them sending emails no response. All t&c have been followed. ...

Casino Joy - Withdrawal held up

I have been waiting for well over 2 weeks to get my withdrawal processed at Casino Joy. My account is fully verified. They aren't responding to my ...

Casino Joy - Delay in payment, nothing received

I made a withdrawal on the 20th of may 2021 of the amount 66.66 and I have not received any payment., and today is the 28th of may 2021.There is no ...

Casino Joy - Waiting for 4 months to get paid

I deposited on Casino Joy on the 20th November 2020 and won 7644gbp. I have complied with all of their verification including custom selfie with notes ...

Casino Joy - Taking over 3 weeks for account verification

I deposited £100 on casino joy on the 4/3/21 with a 100% deposit bonus. After playing for a bit I cashed out 2000 pounds. They then asked for ...

Casino Joy - Approving withdrawal delay misleading support help

I made a withdrawal of £4300 after signing up to the site, this was won with cash as the bonus from my deposit was cancelled to make this withdrawal ...

Casino Joy - Delayed Withdrawal & Blocked Account

Casino Joy appear to be purposefully delaying my withdrawal and have blocked my account under the premise of a "normal routine check". First e-mail ...

Casino Joy - Payment taking to long

I submitted a withdrawal on Sunday 5.12 and another on monday 6.12 with casino joy and expected my withdrawal to be quick and easy given as received ...

Casino Joy - Pending withdrawal without contact from the casino

I submitted a withdrawal on Sunday 5.12 with casino joy and expected my withdrawal to be quick and easy given I've already been verified and received ...