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Black Lotus Casino

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Average Complaint Response Time: 3 days
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Average Complaint Response Time: 3 days

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Black Lotus Casino Review

  • Fully optimised mobile experience
  • Large selection of all types of games from BetOnSoft
  • Live chat service available 24/7
  • Secured with SSL encryption
  • Proven fair by iTech Labs
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General info & Latest Promos
Website http://www.blacklotuscasino.com/en-US/
Established 2012
Owner Genesys Technology N.V.
Casino Promotion Black Lotus Casino: 160% up to $1600

Black Lotus Casino is a sleek online casino available for both desktop and mobile users. It is powered by Saucify (BetOnSoft), an online gambling platform with years of experience in the industry. The casino holds an online gaming license from the jurisdiction of Curacao.

Restricted Countries

As part of its gaming license, the casino cannot accept players from certain countries, including, but not limited to Estonia, France, Spain, Sweden, Italy, the Netherlands, the United Kingdom and South Africa. For the full list of restricted countries, please refer to the 'more casino details' tab.

Virtual Games

The Black Lotus Casino game library is filled with the entire catalog of Saucify (BetOnSoft) slots. This includes a growing number of five-reel video slots with special features, such as Perfect Date Slot, Small Soldiers Slot, Arcadia i3D Slot, Samba Spins Slot, and Legends of Olympia Slot. The casino also offers several classic slots, including Piña Nevada Slot, Stars n Stripes Slot, and Cash Puppy Slot.

The selection of table games at Black Lotus Casino is highly diverse. Players can enjoy a leisurely game of American or European roulette with a wide range of bet sizes. Several different blackjack games are available as well, from Atlantic City Blackjack to Vegas Strip Blackjack. Other games include Vegas Craps, 3 Card Poker, and numerous iterations of baccarat.

Black Lotus Casino boasts an impressive number of video poker games. The casino features a wide range of both single-hand and multi-hand games, ranging from Jacks or Better and Deuces Wild to Triple Double Bonus Poker and Rocket Jacks with a progressive jackpot.

Live Casino

Players who prefer live dealers will unfortunately learn that Black Lotus Casino does not have a live casino section.

Mobile Gaming

Each game featured in the Black Lotus Casino's catalogue can be accessed and played directly via smartphones, tablets or any other mobile device without the need to install additional software. Games are fully optimised for mobile devices and run smoothly on all major operating systems.


If you have an issue that needs attention, you can get in touch with a Black Lotus Casino representative at any hour of the day through their live chat service. Just click on the live chat banner on the casino website or lobby to connect with a customer service representative within seconds.

Apart from live chat facility, players can get in touch with the casino via email and phone, too.

Security and Fairness

The Black Lotus Casino network is protected with all the necessary security measures. This includes SSL encryption, a technology used to protect your password, personal information, credit card data, and other sensitive details. It works by obscuring your information as it travels to their servers, ensuring that no one can read it.

The BetOnSoft platform used at Black Lotus Casino has been proven fair by iTech Labs, which granted casino with RNG Certificate.


Casino details
More Casino Details More details
  • Website

  • Software

    Saucify (BetOnSoft), Betsoft, Rival, Genii
  • Deposit Methods

    Visa, MasterCard, American Express, JCB, Diners Club International, Skrill, EcoPayz, Neteller, Bitcoin
  • Withdrawal Methods

    Visa, MasterCard, Skrill, Neteller, Bank Wire Transfer, Cheque, Bitcoin
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 2-5 days

    Bank Transfers: 7-10 days

    Cheques: 10-15 days

    Pending Time: 48-96 hours

  • Withdrawal Limit

    EUR 1,500 per week
  • Affiliate Program

    Genesys Affiliates
  • Restricted Countries

    • Afghanistan
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • China
    • Cuba
    • Estonia
    • France
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Hong Kong
    • Hungary
    • Iran
    • Italy
    • Netherlands
    • North Korea
    • Russia
    • Slovakia
    • South Africa
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Crypto Casino
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Canadian dollars, Denmark kroner, Euros, British pounds sterling, Norwegian kroner, US dollars
  • Languages

  • Licences

  • Company

    Genesys Technology N.V.
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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Black Lotus Casino Reviews by Players


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esteves05 5 reviews
Reviewed on August 18, 2021


First of all, the welcome bonus is amazing. It's big and it's fair. Second of all, I fell in love with two games in particular: Mississipi Wilds and Nordic Wild. Thirdly, there's a crazy offer that lets me win a car?! And lastly, the live chat is quite responsive even for an average casino standard.


One thing is kind of disappointing for me. Where are the live dealers? I don't mind playing video slots but I don't like playing electronic blackjack. I'm not even sure if that's an option. That's how little care I have for it. If I'm gonna play with cards, it better be with a physical deck of cards and a charming dealer.
SimonTheSorcerer 2 reviews
Reviewed on August 9, 2021


They accept players from the US, and credit card from the US (although illegally, Curacao based gambling websites shouldn't accept players or credit cards from the USA...)


They steal money from players and affiliates, apart from engaging in other shady, extremely unethical behaviour.

I'm one of their victims. I have very detailed exploitation about what happened with proof and screenshots of bank transactions. It's very long so I'm only going to summarize it here, based on my experiences with them:

- If you had an issue, and that was not something super simple, e.g.: password change, you always had to send 20 emails, over a period of two weeks, and you were lucky if someone bothered to answer, live chat gives basic template answers only, not really helpful

- They outright ignore you, I tag all mx emails so I know who happens them and when, after repeatedly opening and reading my emails they never bothered to answer

- If you put more than two sentences in an email, only the first half would be answered, and the second half was always ignored, so you always had to write every sentence in a separate email. Really annoying.

But most importantly! They stole money from me. Not to mention the many issues players had in their casinos (not just Black Lotus) and the many 1/10 and 0/10 reviews online! It's not just me, they are scamming people left and right, just look around online.
jhaveri 5 reviews
Reviewed on June 10, 2021


The website looks fancy and the games it features reflect that. The promotions also look fancy but what they contain are actually quite modest so they're great for casual players too. Others are better for high rollers. Speaking of high rollers, they don't seem to be the actual target players since the casino's set of games are mostly slots rather than competitive poker.


The website itself is fancy but it is annoying to navigate. Every click takes 2 to 5 seconds of loading time. It sometimes takes 8 seconds in some cases. This is not a good look on a website that's supposed to advertise fancy living. The promotions aren't easy to choose from either because they hide the details. The games aren't as exciting as I'd hope but they do look interesting to some degree.

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