Ag Awards

Black Lotus Casino - Withdrawal not received

Complaint Info
Disputed casino Black Lotus Casino
Reason Delayed payment
Amount € 150
Posted on October 12, 2017

i still didn't received my withdrawal.. fisrt my verification for withdrawing wasn't completed, nothing bad i send them the documents they asked and an opertor in chat said the problem was fixed my pending time of 72hours was passed and i would receive my winnings in the next 96 hours.. now we're about 2 weeks further and the livechat won't answer me anymore, there was a message i'd have to send a mail i did send them 2 mails and never received an answer...

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