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Black Lotus Casino - Refused to honor withdrawal due to unjustified accusations

UNRESOLVED
Complaint Info
Disputed casino Black Lotus Casino
Reason Declined payment
Amount $ 400
Shorty035 United States Message
Posted on May 23, 2018

They refused to honor my withdrawal of $400 saying I did a violation saying I have two accounts but what's so funny is that they trying say that the second one is in a guy's name which doesn't make sense cause I'm clearly not a guy and how would I cash out if I won have to show proof of identity!! They just don't want to pay cause didn't come up with this stuff until I verified everything and was time to pay I even asked them to show me proof of this guy and refused

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