BGO Casino - Not letting me withdraw, not replying to my queries

Laura Coupland United Kingdom
posted on May 7, 2016.

I have won £99 cash from a bonus which I should be able to withdraw as it's no longer classed as bonus and bgo have transferred it to my cash account but when I try to withdraw it just tethers and does nothing. I have emailed 3 times about various issues with no response over the last week, no one ever answers the 'live chat' and now it won't let me withdraw winnings, starting to think the company is bogus!

posted on May 11, 2016.


Thank you for your comment, we are sorry you are having a bad experience with bgo. have you received a response to your query?

Kind regards,

bgo Casino

Laura Coupland United Kingdom
posted on May 13, 2016.

Got my money but not happy at the customer service provided by this company

posted on May 14, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

BGO Casino complaints

  • 54 of 73 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 2,251 USD avg amount

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