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7 Spins Casino is closed, please try these instead:

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7 Spins Casino

Player Rating 37 reviews
3.9/10
37 reviews
Complaint Response 19 complaints
2 days avg. 19 complaints
What we like
  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
What we don’t like
  • 72 hours pending time for withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


7 Spins Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.7spins.com
Established
2008
Licences
Costa Rica Gambling
Affiliate Program
Languages
English, German, Portuguese, Spanish, French
Casino Type
Instant Play, Mobile, Crypto Casino

7Spins Casino is an online casino that has been operating for several years. The casino features online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. 7Spins has a license from the jurisdiction of Costa Rica. 

Restricted Countries

7Spins Casino does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.

Mobile Gaming

All of 7Spins Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Security and Fairness

Players deserve to know that their personal details are safe when playing online. 7Spins guarantees your safety through various security mechanisms. If you send data to or retrieve data from their servers, the transmission is protected with 128-bit SSL encryption, the industry standard. Only 7Spins and its billing processors are given access to any of your data.

StallCation

Complaints

Read the complaints other players have left for 7 Spins Casino. Learn more about complaints.

Show all complaints
7 Spins Casino - Confiscated over 18000 AUD in winnings with no bonus active
I went to log in to my account at 7 spins casino to see why my payment was late (they take a week at least to make each payment) on a big win I'd had but the account was blocked. I emailed support and asked what was happening with the payment and account and 4 days later they sent me an email saying they were confiscating my winnings!

Although I did often use the bonuses that they have on their site I was not using a bonus when I had the win and they had partially paid it out over the previous weeks but have now decided not to pay the remainder?
The amount the owe is $18,002AUD, I don't know what proof I can submit since my account is closed? I have included their email in full below but if you need anything further from me please let me know, thank you so much.
Hello Jodi,

We hope this message finds you well.

Please note that your account on 7Spins has been closed and your winnings voided as per Management decision following a complete review of the account activity, in accordance with the following Terms and Conditions of the website.

2.5.6. Casino reserves the right to withhold or otherwise decline or reverse any pay-out or winning amount or to amend any policy in the event that there is reasonable suspicion that a User is abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) specific policies or rules determined in respect of an existing Game or a new Game. Casino retains the right to determine absolutely that such an abuse has taken place; also, if Your activity in Our Online Casino, by itself, is not abusive, but Your activities in other online casinos in addition to our Online Casino, taken as a whole, constitutes abuse of Our bonuses, promotions, policies or rules.

Kindly note, this decision is final and irrevocable. Thank you for your understanding in this matter.

We wish you the best of luck in future endeavors.
staus Resolved
$18002
7 Spins Casino - 12 days trying to withdraw $4,000
I created an account did more than a few deposits had some good luck and then attempted a withdrawal.

I had already sent through all the verification documents as required.
That’s where the problem started. First withdrawal request was made on the 19th of March. They waited a full 5 days to reject it and no communication about why.

When I queried it I was told they wanted further verification documents, which is fine, the terms say sometimes they will ask for proof of bank account. But I had to query before they told me why.

Agent told me it wouldn’t take as long for the next withdrawal request.

I provided the proof of bank account. Did another withdrawal request.

6 days passed, much longer than the 72 hours their own information states.

I communicated a few time’s asking about the status.

Once again they then rejected the withdrawal asking for a credit card voucher, which is something the terms say they may ask for, but they could have requested both documents at the same time.

The voucher is just a form you sign saying it’s your card, and you have to sent your is and a photo of the card. Both photos of which I had already sent more than 10 days prior.

I filled out the voucher and emailed it off to security included the words for my 7 spins account and included my username.

Security replied asking me for which website and what account????

It’s now more than 11 days since I first tried to withdraw this money and I fear I will be waiting another 5 only for them to find another reason to decline.
staus Resolved
$4000
7 Spins Casino - Cancelled cashout of €3,500 due to 'random verification'
Hello,

21/10/2018 I made a deposit 1520 euros and win 3500. Documents uploaded and my account was verified.
22/10/2018 I requested a withdrawal 3500 euros.
25/10/2018 the casino canceled my withdrawal and sent email


Hi TAUNO,
We Have News!
Please be informed that your withdrawal was declined due to the fact that your account has been randomly chosen for a Verification Process. This consists of Management selecting a few random accounts with pending withdrawals, in order to review the paperwork that has been received from them, to make sure it is complete and legible, that the account information matches the paperwork and to review the account game sessions.
This is a random procedure and there is no pre-determined selection process, meaning that there is no way to anticipate beforehand which accounts will be reviewed. Please bear in mind that this procedure may be repeated more than once a year and every customer who requests a payout will be subject to this process at some point or another, even if they have all the corresponding requirements for a payout in order.
However, there is nothing to worry about. Feel free to request again your withdrawal at your earliest convenience and it will be reviewed once the verification is completed.Thank you for your understanding on the matter. For more information, please do not hesitate to contact us, we will gladly assist you.
Regards,
Account Manager


25/10/2018 again requested a withdrawal 3500. Online chat does not say when the check will be completed.

Online chat :
Jason
Once the verification process will end, the request will be processed accordingly


Help with my situation.
staus Resolved
€3500

Complaint Statistics

Resolved 17
Avg. Amount $ 2,481
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
3.9/10 37 reviews

Top reviews from our players

7 spins casino is a part of the top game authorities and i got a mail from them regarding their sign up bonus of 15$ as a no deposit one. So i opened their casino just to have a look at i. They did not have a instant play mode which disappointed me a little but then i decided to download the software. i got 15$ and then started for the games. the first game i opened was the tales of Egypt. It is a new game as new was written on the side of it. Here i soon hit the j with a and scatter and i paid me 1$. I liked how the symbols after the spin and the graphics of this game is very exciting.

after that some spins went for 0 but then i hit the wild feature which paid me 0.75$. The least paying was the q with j combination. i was hitting it frequently but the pay out was very small even smaller than the bet one one spin.

Then i opened which is one of my favourite games from the top game. And i play this game every time. here i hit the wild with guitarist bee thing and it paid me 2.50$. but a lot of spins were going for 0 and i was slowly losing my balance away. Then i hit the wild with the red light and the yellow clock thing which paid me 1$. I opened table
games after this but did not enjoy it too much because i had very little balance left and it was not enough to try out table games because it requires sufficient balance.

So i lost all the balance here and i really liked this casino and specially tales of Egyptslots which was very interesting and entertaining at the same time. Spoke to the support about the offers on first deposit and would like to continue here with real money.

Here will be my experience at another one of Top Game software casinos. I've lately had bad experiences with them, when I've tried to get some no deposit bonus or with contacting their live chat. I saw that they were giving 20€ ND bonus but I didn't think I could get it. However, I downloaded their casino software because they only have download version.

After that I decided to contact their live chat, to ask if they have some kind of special offers or no deposit bonuses for new members. But what is interesting that Top Game casinos give no deposit bonuses only after making 1 deposit, otherwise the bonuses aren't cashable. At least the customer service was nice and explained me all this.

I liked the look of this casino so I decided to try it and deposit25€. The deposit took about 10 minutes to get into my account. I started with jackpot slot named Witchy Cauldron. I placed 1€ bets and the first spin gave me 0.40€. This game was actually lucky for me and after a while my balance went up to 40€. Then I played Religion of Champions. I really liked that the game design was simple, besides, a 0.20€ bet gave me 3 wild symbols which turned into a 5€ win. I played it for some time and I think this 20 payline slot can bring some juicy wins, because after an hour of playing it with the small 0.20€ bets it boosted up my balance to 65€. And that's quite good for so small bets.

After that I spent some time at Video Poker. I played Deuces and Joker, but it didn't bring me anything but loss, so I switched to Deuces Wild. However, even after 30 minutes spent there, I didn't manage to get anything more than 5€ overall. At last I played Happy Circus slot. I'm usually not a big fan of circus theme, but this slot looked really good. It has 25 paylines, I placed 0.50€ bets and pressed 30 autospins. Within them, I got a few wins like 2.70 but overall I lost more than won.

Then I logged out and visited this casino again the next day. I played live bacarrat with 2€ bets and after a long time they got my balance up to 95€. Then I contacted the live chat to ask, what the minimum withdrawal amount is and they answered that for my country it is 100€. I played few more hands and reached the 100€ and then made a withdrawal.

Overall, I had a good time at this casino. I think the games are good, but I have to say that the variety is not the largest, but it is a descent, trustful casino. I think I will play there sometime again, but I would like to see slots with more than 25 paylines because they are my favorites and usually bring me bigger winnings and a smaller withdrawal amount because 100€ is quite a lot.

I have never playing in a “Top Gaming software” site before when I came across with 7 Spins Casino that was offering a $25 No Deposit Bonus with a 99x of wagering requirements and although I didn´t believe I could reach such top I decided to try out and I started with the sign up process.

First I had to download the software because there is not a web version of it but this is no problem for me, I use an uninstaller software that removes any trash that programs can let. Once done I filled out a easy form and rapidly I got entered to the casino. My first impression was good because found an agreeable orange lobby with images of an elegant casino room with golden decorations and software looks really professional.

After that I began to search where to paste my sign up bonus code but there is not a box to do it and I decided to write an email to support team with my code and wanted to explore the games.

The games are classified into 7 groups: jackpots, roulette, blackjack, video slots, classic slots, video poker, and more games and they are a total of 91 games at the date of this review. Every game loads fast, looks great, and works perfectly.

Yesterday I received a call from them notifying me $25 were added to my bonus balance. Some hours later I read my emails and found such bonus and find another $25 previous bonus in my junk email box. Following I ran to read their terms and conditions and it was established different compound percentages for all of the games but forward they are saying “Bonus money can be used only to play Slots, Video Poker, Keno, Weed Whacker, Mini Baccarat, Casino War and Pull Tab casino Games”. So far so good, but when I decided playing and the unbelievable winning happens I encountered that nothing is cashable even depositing but the assistants on the chat persist on You should deposit and offer such kind of new bonuses with the advantage they are totally redeemable after wagering and keep doing it even You said being afraid about depositing there.

I wondered why they request 99x in wagering and forbid some games if after all they will give You nothing. I concluded that less people reaching the target are less negative reviews.

After I almost try the all top game casino, I decided to try the 7 spins casino too, they are a top game casino. I never made a deposits or a withdrawal from casinos who uses top game software but when I saw they offers some no deposit bonus I would like to get it. The terms and conditions of the 20 euro are 70x wagering requirements and 100 euro max cash out. I think a verification deposit is needed to withdraw too. I made a little research to them casino and I gladly saw they didn’t have any user complaint so maybe they are a trustable casino or they didn’t had a lot of players.

So when I get all the important information from them I decided to register, after I downloaded and installed the casino I registered to them with two steps. When I logged in the live support immediately starts bombing me by them match bonuses (like all the other top game casino).

After I declined them deposit bonuses the live support wasn’t seems too helpful but after a long conversation finally credited my no deposit bonus.

So I had 20 euro with 70x play trough requirements that means I needed to roll over 1400 euro before I was able to do cash out.

I didn’t want to search too much at their slots so I picked the first one what I saw. That was the black diamond slot I played with the minimum bet because the 20 euro wasn’t too high balance. After I played with that slot about a half hour I lost my whole bonus money and went down to zero. I almost tried all of the top game casinos but I never get close to meet the wagering requirements.

I don’t think I will be deposit to top game casino ever, but when they offers free chips I will grab it.
Thank you!

Inactive user

7 Spins, a Top Game software powered casino, has been on the web for about a while now. With a License from Costa Rica all new players from the US are granted admission into this casino. In my opinion, I really dislike Top Game casinos mainly because the payouts from video slots aren't worth the bets I put in! It's just the graphics on some of their slots I find appreciative!

The bonuses and free spins are nothing compared to Microgamings excellent qualities! While making my due diligence playing their average video slots I always play Black Diamond first before anything else!

What lured me into this casino is 7 Spins $20 no deposit bonus provided by AskGamblers (Oh Yeah). With a 70x wagering requirements I find that to be too much but not as ridiculous as the 99x found on other casinos, you know who you are! The difference between the 70x and 99x for the $20 are $1400 & $1980. That is a $580 more wagering!!! Talk about that! Anyways on Black Diamond, a 25 Paylines video slot that contains a bunch of Gems and Diamonds, has given me a few good...to less than my bet wins of $2.50 or less. Please trust me when I say this but when the bonus lands on Reels 2, 3 and 4 containing 3 Gold bars it will give you only 3 times your bet, sometimes an amount slightly higher than your total bet. And can you believe all this has to happen on an active payline. It was just not worth it at all!!! What I did find acceptable is the 10 Free Spins Black Diamond provides that activates when the Ruby Apple lands on both Reel 1 and 5! Of course with almost every Top Game casino they do not offer multipliers on Free Spins (at least on most games).

Too be honest 7 Spins casino was just a trip for fun but not something I would commit a deposit on. It's missing a lot of key factors like better bonus features that pay big (it did not stagger me), free spins, multipliers, easier bonus/free spins trigger etc. 7 Spins Casino only gets a 4 out of 10 because it needs a lot of work!

Last night I took the JAN20 bonus for $20, made it through the ridiculous 99x playthrough, and had over $2,000 to show for it. When I talked to LiveChat about cashing out and making a withdrawal, I was advised the maximum I could cash out was a lousy $100. After expressing my disbelief and displeasure, I was advised if I "became a VIP," I could increase the amount I could withdraw. That is B.S., and I will not be depositing another dollar with this casino.

I'm going back to play at casinos where I can actually withdraw funds after I work for hours to build it up. I am giving a poor review to 7 Spins so hopefully it may keep others from being as gullible as I was. It's not like I haven't deposited with them previously, and most definitely more than a lousy $20. What a crock.

I have been playing online casinos for about 8-9 months now. I didn't play a Top Game casino till about 2 months ago. First and foremost I have never deposited here, but that doesn't disqualify me from giving a review anyways.

This casino is part of the "winward gang" of top game casinos. I have read some mixed reviews about Top Game, but I tried I a few of them out. I'm 90% sure I used the free chip from AskGamblers but I could be wrong. I'm going to be upfront and tell you I have little or nothing positive to say about this casino. The saying "if you don't have something good to say don't say it all" goes out the window when it comes to reviewing something, especially online casinos. The reason is plain & simple it saves other people time and money, and time is money so by not telling the truth your doing a disservice to others.

So let me get down to it. I'm not going to review the deposit/withdrawal options they have. Because after 10 minutes I knew I would never spend a dime here. First of all the support is built right into the casino software. So to get a bonus you have to contact the support guy/gal and they give you a hard time to get it, and make sure to fill out your profile before you ask for it, because they make you fill it out and sometimes (like in my case will ignore you for 10 minutes).

Once you finally get it, you are more likely to hit a Jackpot, than them not trying to offer some sort of deposit bonus. Not only that but they randomly will bug you throughout while your playing, and you can't stop it, because like I said the Chat is always showing. A lot of my Top Game reviews will seem similar but no 2 will be the same. Anyways like I said they seem to say "Hi Ian, I'm the Supervisor, If you deposit 25$ in the next 5 minutes we will give you another 50$ to play with, if you deposit $50 we will give you $200 additional dollars to play with, and if you take advantage of this now we will give you 30% insurance on your deposit!! They remind of a drug addict asking to spot something and saying ill pay you double tomorrow (I've been clean for a few years now.... But I know that's something I would say lol), mixed with an Infomercial, Not only will you get Product A and we will throw in product B a $100 value all for $19.99, BUT WAIT!!! call today and we will double your order You will get 2 Product A's and 2 Product's B which normally go for $200 all for the amazingly low price of $19.99, (*Guy talking Deep* Call in the next 5 minutes and find out how you can get free shipping). Yea it's like that. The graphics on the software compared to RTG, Rival, Betonsoft, Etc... is like comparing XBOX 360 to the original Nintendo.

There is about 15 slots to choose from, and it seems like forever before you hit a bonus round, and if your lucky you will win 5-10x your bet if your lucky, and the free spins are free, free of a multiplier, they pay what a regular spin pays. To top off it, if you exit the casino it still stays logged on, in the lower right hand corner, where things like norton, volume, and other hardware shows up, and you have to click that arrow (at least on my computer and exit from there or else messages will be popping up randomly from them. The final reason I personally don't recommend playing there is because they email you everyday it seems with the same email over and over and it gets annoying. If you do decide to give it a shot Ask Gamblers has a $20 free bonus ND bonus, and a match bonus but beware of any top game casino, proceed with caution. One tip to remember is to fill out your profile first, before asking, because when registering there is a section for promo code and it always seems to reject it. I'm not even going to dignify this casino with a breakdown of every aspect of it and give it its own review, I don't think I need to say much more.


I would only play this casino with house $$$
-Ian

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