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7 Spins Casino
- 0-24 withdrawal time frame
- Mobile-friendly
- Top-tier software providers
- Live chat open 24/7
- 72 hours pending time for withdrawals
7Spins Casino is an online casino that has been operating for several years. The casino features online slots, table games and video pokers from world-class game providers such as Microgaming, Betsoft, IGT, Pragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. 7Spins has a license from the jurisdiction of Costa Rica.
Restricted Countries
7Spins Casino does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.
Virtual Games
Since the majority of online casino players mostly prefer slots, 7Spins has ensured that there is a wide selection to choose from. Players at the casino will have a chance to enjoy games from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. These include titles like Da Vinci's Treasure slot, Pixie Wings slot, Asgard slot and Wild Spells slot. With a good variety of progressive slots to top it off, we guarantee you won't get bored of spinning.
Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others.
As for other games, 7Spins Casino offers video pokers including Double Joker, Deuces Wild and Joker Poker.
Live Casino
In addition to virtual table games, players can take a seat at 7Spins's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.
Mobile Gaming
All of 7Spins Casino’s games are designed to work the same across all devices. This means that players can play on their computers, smartphones, and tablets and get the same gaming experience on all of their devices.
Support
Being able to contact a casino support representative with ease is essential. 7Spins understands the need for prompt service; therefore, they have developed a 24-hour support system. Contact them at any hour of any day through the live chat button within the software client. If you want to resolve a question through other means, you can also send them an e-mail.
Security and Fairness
Players deserve to know that their personal details are safe when playing online. 7Spins guarantees your safety through various security mechanisms. If you send data to or retrieve data from their servers, the transmission is protected with 128-bit SSL encryption, the industry standard. Only 7Spins and its billing processors are given access to any of your data.
Recommended by experts
Player Reviews
I’m having issues getting a withdrawal. They are giving me the run around. I would not recommend 7spins at all. They claimed I needed to provide further information which I did only to now be told that the amount I’m requesting is too small. $770, it was allowable last week but not this week. Stalling tactics and I’m guessing I won’t get my money at all. Should’ve read the reviews about this crowd first.
Hello,
Thank you for reaching out to us!
Your initial withdrawal request was declined because we were missing some documents required for withdrawal. Kindly note that as per our Banking Page, if we require additional verification, we may ask for the following:
• Proof of ownership of payment method - depending on the method used, this may include a copy of a recent bank statement or a screenshot of the e-wallet;
In regards to the withdrawal limits, the minimum depends on the withdrawal method, whereas the maximum is determined by your VIP level. At your current VIP level, you can withdraw up to 4000 per week. The reason for which you were not able to place another withdrawal request was because the request had already been placed so the funds were no longer in your balance, rather awaiting review. Our system registered a successfully placed withdrawal request for the amount of 772 on the 15th of July. The two subsequent attempts failed because the amount you were trying to request was already requested a few hours earlier and was no longer in the account balance.
We are glad to inform you that we have received and approved the Bank Statement, and your withdrawal has been approved.
Should you require any additional information or assistance, please do not hesitate to contact us, we are available 24/7.
Kind regards,
7Spins
They removed the option of deposit with Skrill and Neteller when I almost completed the wager ( freespins winnings). Visa didn't work.
When I asked on the chat why I could't deposit with Skrill, they said that I could use Skrill on my 3rd deposit. The next guy on the chat said nothing about that I could use it on the 3rd deposit, he said that I only could use bitcoin because of the area I'm living in. Seems strange!
The third guy on chat didn't answer when I asked about Skrill. He just wrote back that he could give me a 200% bonus if I deposited!
I would stay away from this casino!
Hello,
Thank you for reaching out to us!
Unfortunately we were not able to locate your account based on the information offered, please provide us with your username via email to support [@] 7spins.com [typed together], so that we can check on the situation you are referring to and offer you further information about the status of your account and available deposit methods.
Kind regards,
7Spins Casino
Games are nice Smooth running with no hiccups. Games seems to be fair. Customer service ok. Nice layout of the site. I really don't have anything else positive to say. Will update once I receive my funds.
Withdrawal does not add up to AskGamblers review. I was told Pending 3 to 5 days as where on AskGamblers its up to 72hours. Withdrawal method not the same as on AskGamblers. I can only withdraw via ewallet but on AskGamblers its Ewallet and Bank Wire Transfer. Now I have to pay to get my winnings and its going to take forever to reach my bank account.
Hello,
We hope this message finds you well!
We would like to thank you for your feedback, we always strive to maintain the highest standard in services, and that includes our selection of games as well as our promotions!
Please note that a withdrawal review can take up to 5 business days depending on the verification status of the account. In regards to the withdrawal options, we would like to invite you to check our Banking Page for all the available withdrawal methods.
Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.
Kind regards,
7Spins
I opened an account with this casino, put my own money on it. I had it up to almost $1000. The next day log in to play and it says my account was disabled. Looking into it with support and I was told there were several inconsistencies in my information. Funny because everything I used was legit. No one called or emailed or texted me to inquire about these inconsistencies. But OK, close my account indefinitely, don’t care. But where the money I had in my account that was rightfully mine? Wrote emails. The first few they responded when I inquired about where my winnings are, they wrote me back say they send my email off to security so that they can investigate. Four or five days later and still nothing yet.
Hello,
We hope this message finds you well!
For more details regarding the status of your account, please contact our Security department. You can reach them at security [@] 7spins . com, and they will be able to answer all your inquiries.
Kind regards,
7Spins Casino
Very happy with my latest win here at $5600. They paid me only 4K so I called and they upgraded my VIP status so I could claim up to $30K a week. Nice staff here and some excellent progressives. Nothing bad to report yet. Been playing here only 2 months.
Hello,
Thank you for your feedback!
We are always happy to hear from you, your new VIP status goes hand in hand with the Pedal to the Medal promo this month, that can get you the chance to win a Mitsubishi ASX, so don't forget to ask about it on chat.
We are looking forward to seeing you online and we wish you the best of luck with the games.
Regards,
7 Spins
2 thumbs up for deposit bonus/cashback. aA casino that actually pays out. Good selection of games from most major software providers that I recognize :)
Had issues with verification. CS very helpful, but dragged on a number of days, plus transfer time. Added up to 10 days + in the end. So there is not much good about it :(
Hello,
Congratulations on your winnings!
All you need to do in order for a speedy cashout is to make sure that your account is verified and that you choose the withdrawal method that suits you best. We are waiting for you on Live Chat, where your Account Manager will help you choose the best and fastest one. This way you will be able to enjoy your winnings as soon as possible.
We are looking forward to seeing you online!
Kind regards,
The 7 Spins Casino team
Payment is very slow. It’s been three weeks now. Accounts now have told me I have to wait another 5 days to review my paperwork again,they say this happens two or three times a year. At ramdeam to anyone who plays 7Spins. I have followed there rules, but payment still haven’t got.
$50.000 . Still waiting???? .
Hello,
We hope this message finds you well.
According to the records of your account, your latest withdrawal request has been declined due to the Verification Process. The Verification Process falls into place for accounts with pending payouts and is a standard procedure that can be performed up to twice per year, however, any withdrawal requests can be left pending so that they are reviewed as soon as the Verification Process has ended.
According to this process, Security and Management thoroughly review the account and all account activity during the additional verification, as well as the documents that you have previously sent. Please note that the Verification Process takes place in order to ensure that the withdrawal process is smooth and safe for all our customers.
We have reviewed your account and noticed that you made a new withdrawal request which is currently pending. Please leave it pending so that it can be reviewed as soon as the Verification Process has ended.
Please let us know on chat if you need any further information regarding your account, we are online 24/7 .
Kind regards,
The 7 Spins Casino team
I do like this site for the payout percentage as much as the slots. They have joined the Races revolution as well which is good.
Long payout times at 72 hours. Big drawback of 7spins
Hello,
We are happy to hear you are enjoying the Races and we hope that you also gave the November Missions a try!
We are waiting for you online with new an exciting promotions and also with the withdrawal options that suit you best. Please keep in mind that as long as all the bonus rules are met and the documents are on file, the withdrawal process will run smoothly.
We are on chat 24/7 to guide you through it and we are at your full disposal should you need help with anything at all.
Kind regards,
The 7 Spins Team
Generous variety of games including pokies and blackjack
Misleading Information in TOS and other various pages (e.g withdrawal limits)
Very poor live help, if they are unable to solve your problem they disconnect or connect you with another agent and make you explain everything again
Slow withdrawal times (says up to 72 hours but its actually minimum of 72 hours)
Very very poor phone support, only given the number unless the issue is escalated. Obviously situated in India, you can hear laughter in the background, called 8 times but they can't fix the issue with not hearing you, thus making you spend your own money
Bonus program is very poor, never ever, I repeat never elect for bonus funds, if you deposit and get bonus funds, all your winnings including the real money are transferred to bonus funds which require a ridiculous playthrough, thus having minimal chance of actually winning money
Phone support is very poor, I highly recommend not using live casino on the phone due to various glitches (syncing, lag, format etc)
Support on this website, on the whole, is poor, takes days (I once waited more than 4 days) to receive a response on an issue, they are very naive within chat and very often rude too.
Hello,
Thank you for your feedback.
Your opinion and enjoying your time on the site are very important to us, so we are always happy to learn where we can improve your experience. This is why we looked into all aspects that you approached in your message.
First of all, in regards to our withdrawal rules, we noticed that you have indeed made 2 payout requests instead of one. Since our Terms and Conditions mention that we can process only one payout request in case there are more pending, we were only able to approve your first request. Our recommendation is that you always ask for the full amount, but we also offer you the option of cancelling your initial request and making a new, larger one, should you prefer.
In regards to being disconnected, in case you are logging out and then back in, the system will indeed transfer you to the first available agent. We apologize for the inconvenience, but we can assure you that once in chat, any questions that you have will be answered the best way.
In regards to playing with or without bonuses, sir, it is completely your choice and we offer you both options. You have the possibility of cancelling your bonuses directly from your account, or you can ask us on chat to cancel them for you before you start playing. We also recommend you to ask your Account Manager for a cash back deal, he will make sure to get you the best one.
Last but not least, please know that our whole support team is always available and able to assist you with anything you need, and should you decide to give the games another try, we will definitely do everything in our power to restore your faith in the site.
Looking forward to seeing you on chat and wishing you a great day ahead,
The 7 Spins Casino Team
They are useless they never reply or answer the phone. Always sending the same message.
I am waiting for my account to be verify so that I can withdraw my winning. Impossible to take out.
Hello,
Please note that unfortunately we were unable to locate your account, but if you would be so kind as to get back to us with your username via email to support @ 7spins . com [typed together], we will always make sure that all your needs are met and any concern looked into.
Looking forward to seeing you online.
Regards,
7 Spins Casino Team
7spins started out to be very personable and wanting to tend to your every need even so far as giving you bonuses when you clearly asked not to. Unfortunately nothing much in the like column but oh so many in the DISLIKE column.
You absolutely cannot and will not get any gutless little worms on chat if you have any questions or are requesting your money.
Hello,
Please note that we have reviewed your activity on the site and found that you have specifically asked for chips on chat and every time you have asked for a new one, you have also received one, even multiple times per day. You also received many extras along the way and we hope that they offered you an enjoyable playtime on the site.
We are sorry to hear that there are things that you don't like about the site, but we would like to take this opportunity to ask you for some more feedback via email to support @ 7spins . com [typed together] and we will make sure to look into it right away.
We can assure you that our main goal is for our customers to have an enjoyable experience on our site and we will spare no effort in making sure that this happens as soon as possible.
Looking forward to seeing you online.
Regards,
7 Spins Casino Team
After my registration I began to search where to paste my sign up bonus code but there is not a box to do it and I decided to write an email to support team with my code and wanted to explore the games. But im still waiting for an awnser.
The games are classified into 7 groups: jackpots, roulette, blackjack, video slots, classic slots, video poker, and more games and they are a total of 91 games at the date of this review. Every game load is ok, most looking great, and working good.
Yesterday I received a call from them notifying me $25 were added to my bonus balance. Some hours later I read my emails and found such bonus and find another $25 previous bonus in my junk email box. Following I ran to read their terms and conditions and it was established different compound percentages for all of the games but forward they are saying “Bonus money can be used only to play Slots, Video Poker, Keno, Weed Whacker, Mini Baccarat, Casino War and Pull Tab casino Games”. So far so good, but when I decided playing and the unbelievable winning happens I encountered that nothing is cashable even depositing but the assistants on the chat persist on You should deposit and offer such kind of new bonuses with the advantage they are totally redeemable after wagering and keep doing it even You said being afraid about depositing there.
I dont like the new T&C. Notice that you have an first deposit before u can do any withdrawal so no deposit bonus is always useless. If you want to withdrawal with Bank Account they do charge 50 bux!
Hello,
Please note that the Sign-Up bonus, the first bonus received on the account, is cashable and it allows you a $100 maximum withdrawal after an initial deposit has been made.
Since we always try to make sure that our members have an enjoyable time on the site, we do offer free bonuses that are cashable according to every member's VIP level, as long as a deposit was made on their accounts in the last 5 days before making the payout request.
What our colleagues tried to explain to you on chat is that while you can choose to play from a free chip, there are more perks and unlimited winnings if you play from a deposit. Thus after making a deposit and finish its wager, you are able to withdraw your winnings without a maximum cash out limit, according to your VIP level.
In regards to withdrawal methods and fees, please go on our Banking page on the site [https://www.7spins.com/banking] and you can choose the one that suits you best from the available options.
For further information about withdrawals and cash out options, please come on chat, our Agents are at your full disposal 24/7.
Kind regards,
The 7 Spins Casino Team
My last play at 7 Spins Casino was probably about 9 years or more ago. At that point in time, they were newly launched, all 8 or 9 of them, all grouped under Winward casinos, and offered free chips or bonuses to attract new players. Well, yes, I have to admit, I was one of them, and I have to admit also, I signed up at all their casinos too! Hahaha. Who could resist very tempting free no-deposit bonuses, right?
That was the old story. The new one is, 7 Spins Casino has become accessible again to me, after being blocked off by my local ISP for about 2 years. But, my last black experiences at 2 of Winward's casinos closed all my interests in them completely, until today, and I don't have any intention of rejoining or going back to them again. No sirree! I do not know now if this Blacknote group of casinos is actually the old Winward group or not. It may be a new management, it may not be, but I'm not going to find out either. Either way, it would not make any difference to me, so why bother at all, right?
Having said all that, it is worthy to note that some changes have been made to their Bonus terms and T&C, in particular, requiring having made 1 previous deposit at the casino before any withdrawal claims can be processed. It used to be 3 previous deposits, which was utterly ridiculous! Wagering requirements on bonuses and free spins winnings have not changed much, if not becoming worse. Deposit bonuses now have a 35x deposit+bonus turnover, as opposed to about 25x before, but 99x turnover on free spins remains unchanged, if I'm not mistaken. Games wise, there are only a few game providers games available to play on, so the selection of games remain small and unattractive.
The choice of deposit and withdrawal options are rather limited too, and Neteller is completely not available at all, so that keeps me out of the casino even if I want to rejoin them back, which is unlikely to happen of course. All in all, 7 Spins Casino hasn't got much to offer to attract more new players, except for players from certain countries which cannot sign up at most other casinos. Well, the world is never perfect, and the choices are never equal either. Same goes for my rating too! Hahaha.
Dear afi4wins,
First of all we would like to thank you for your review. Especially since you took a fresh look at the casino, after so many years.
Indeed, you are right, the bonus terms have changed over the years, but overall they are now more customer oriented and offer more game play options. Not only that, but we also added the free spins options and new and exciting software providers. In order to take a better look at the games you can go to the Slots tab and Sort the games by provider.
In regards to the deposit and withdrawal options, we have a variety of them, including online wallets for customers from all around the world, so in case you decide to try the games again and make a deposit, please make sure to contact us and we will make sure to get you the best options.
Best of luck,
7 Spins Casino Team
Great selection of game's, i think around 100 slots and alot of live tables. 7spins got alot of bonuses of free spins and no deposit bonus. Sadly there is no way to pay them out. A player should read the tearms before start playing so you know whats up. I saw they got a live chat though.
They got a really big amount of games but the loading time of them are really high, dunno why this is actually. I tried the live chat, took me around 30! minutes to get an answer. In my view the live chat wasnt that kind at all, but maybe he had a lot to do.
Hello,
We are very happy to hear that you like the games that we feature on the site and we would like to assure you that along with them we also have lots of bonuses and many perks that you can claim for your account.
In regards to cashing out from the bonuses, please note that you can cash out from the first bonus that you receive on your account, and after you make your first deposit your account will be eligible for you to cash out from free bonuses as well. For more information about this we are looking forward to seeing you on chat and your account manager will give you all the pointers in order for you to get some very nice winnings really soon. :)
In regards to the live chat situation you have mentioned above, please be so kind as to provide us with your username, so that we can look into it. We can assure you that our main goal is for our customers to have an enjoyable experience on our site and we will do everything to correct any wrong that you have been done.
Once again, thank you for your feedback, and we hope that you will give the games another try.
Looking forward to seeing you online.
Regards,
7 Spins Casino Team
My time at 7spins Casino was ok. I had played some no deposit bonus to test the platform. They got a lot of different slots. I saw that they got live support but I was not able to get someone. Maybe they got another timezone then me.
I don't like the amount of E-Mail Spam I get from them. There are a lot of bonuses but the main point is they want to get an deposit. What is not wrong, cause that's they're business. But at all I have to say, for an deposit you will need some trust. That I was not able to reach the 24/7 live support doesn't give me a lot of trust so I wont go for an deposit to play more at 7spins. I had a good time but that's enough for me.
They could improve the loading times of the games and the website, cause that is really slow.
Hello,
Please note that unfortunately we were unable to locate your account, but if you would be so kind as to get back to us on Live Chat or via email to support @ 7spins . com [typed together], we will always make sure that all your needs are met and every concern looked into.
In regards to the bonuses and deposits required, we do offer a sign up bonus and a variety of perks to our customers, but not unlimited unfortunately, and not all cashable. Should you want to play for real winnings after you have played your sign up bonus, you do need to make a deposit.
We will also look into why you were unable to get in touch with live chat, as we are available 24/7 and online at any given time. Should this happen again please send us an email and we will check what exactly happened.
In regards to the loading time of the games and the website, we would like to thank you for the feedback, as we are constantly striving to improve and to provide the best services possible.
Looking forward to seeing you online.
Regards,
7 Spins Casino Team
I have played alot of games there. I do like the live support and the amount of bonus at 7spins. They also got alot of games and live tables too.
Since ive played alot there, i wanted to withdrawal my winnings. Sadly there it had some problems and im still waiting for answers. The loadtimes of the Site are really bad and most of the games looking cheap and very old. Also the live support is not that friendly and it took me hours to get an answer.
Hello,
Thank you for feedback. Unfortunately we did not manage to locate your account in order to clear up your withdrawal situation.
Please contact us on Live Chat or via email to support @ 7spins . com [typed together] and let us know your username so we see exactly what happened.
Looking forward to seeing you online.
Regards,
7 Spins Casino Team
Great games, friendly on line support, fast pay outs
Nothing! I don't understand these negative reviews on 7 Spins. They are the only site I will play on. Yes, you win some and lose some but they always pay out once a week. The only site I had a problem with was Planet 7. 7 Spins is not a scam site. Some of their bonus I don't like but it is your choice to use them or not. They don't force you into using them. I just play with my own money.
Hello,
Thank you very much for your feedback! We are so glad you enjoy your time with us.
Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 7spins . com [typed together]
Regards,
7 Spins Casino Team
I had only positive experience with 7 Spins. The guys are right sating that they don't have too many bonuses. But this is not so important since they withdraw big sums within a day or so.
Hello,
Thank you very much for your feedback! We are so glad you enjoy your time with us.
Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 7spins . com [typed together]
Regards,
7 Spins Casino Team
They offer very tempting bonuses and a good variety of games. The chat and support seems to be friendly and responsive in the beginning, until you make your first withdrawal.
Their withdrawals are certainly the slowest that I've ever seen in my 4 years that I've been playing in internet casinos.
My first withdrawal took like 27days. Checking my documents took around 2 weeks and almost another two weeks to get my withdrawal out.
Right now I've made another withdrawal already in 6. February and still it is pending. The chat is not giving any information about what is going on with the withdrawal. They just keep telling me to send emails to some of these: support/accounting/security. I have already sent 3 emails to each of them and none of them is answered. (I asked them what for is the customer service chat here, and they say the chat is only for deposit deals)
I just feel like, they are living in some kind of stone age or they are stalling the withdrawals on purpose.
And another thing: they let you deposit with many methods, like I made my deposits with skrill but they won't allow you to withdraw with the same method. Only bank transfer is available for withdrawals. My first withdrawal was 1000 euros, but I see from the bank, only 470eur has come to my account. The transfers history on their website says the withdrawal was 500eur. (30e vanished somewhere on the way?) And the remaining 500 returned to your account. (wtf? in their rules I see the lowest vip level should be able to withdraw 1000 per week??)
I am just considering should I open a complaint with them, or maybe it is their default withdrawal time around 1 month?
Hello,
We would like to thank you for choosing 7 Spins Casino!
Please note that your last payout request has been declined due to the fact that your account has been randomly chosen for a Verification Process. The Verification Process is a procedure that can only take place once, at the most, two times per year, therefore please do not worry since it will not happen for a while.
We are sorry for the inconvenience this might have caused you, and we kindly appreciate your understanding regarding our terms and conditions!
Also, on the 24th February, after the Verification Process finished, we have sent you 500 € more. As you already know the maximum withdrawal limits depend on your VIP level. he weekly withdrawable amount will increase along with your player level, with more activity on the site.
Regarding the 30€ that are missing, we would like to let you know that the Bank transfer has 28.75 € fee. You can find this information on our site: https://www.7spins.com/banking
We hope to see you online soon,
The 7 Spins Casino Team
I really like this place. I made a few small deposits here. The service was awesome. I got to play for hours on lots of games. The casino gave me free bonuses cash back free spins and a great bonus with good rules and a realistic rollover. Had a great time playing here and the manager is fair and great to chat with. Play here for sure.
Nothing to say but good a casino that I will play again one of my favorites.
Hello,
Thank you very much for your feedback! We are so glad you enjoy your time with us.
Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 7spins . com [typed together]
Regards,
7 Spins Casino Team
I have to say that 7 Spins has become so much better. You are able to win on their games and they are paying out much more quickly than they did before. I have been getting a check for 500.00 minus the 20.00 fee about every ten days.
The live customer support has improved. They are the best!
Nothing-It's the only gambling online site I will play on. After the nightmare with Planet 7, it's so nice to have an honest online casino to play on.
Hello,
Thank you very much for your feedback! We are so glad you enjoy your time with us.
Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 7spins . com [typed together]
Regards,
7 Spins Casino Team
The casino is much better now... they payout money instantly all you have to do is follow terms and conditions. The best part of the casino is the bonuses they offer which you won't get at any other casino. Very fast withdrawals and great customer service.
Hello,
Thank you very much for your feedback! We are so glad you enjoy your time with us.
Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 7spins . com [typed together]
Regards,
7 Spins Casino Team
They a wide variety of games. Takes some time for them to pay out, but they also do. Just have to following up. Live customer service support phone number. Some of the reps speak broken English but they do help you.
Overall I do like 7 Spins. Better than some other ones on line.
The on line chat people trying to get you to deposit more for "deals". Payments are a little bit delayed, just have to keep following up.
Dear Renee,
Thank you very much for your feedback! We are so glad you enjoy your time with us.
As I am sure you noticed, the payout process will go smoothly as long as the documentation is provided and the rules in the Terms and Conditions are followed. You can always ask our Chat Representatives if there is anything that you need to provide, before submitting for a payout request – that way you can be sure no delays will occur.
Also, in regards to the deals provided in chat – these are personalized deals, better than the daily offers. They also include Tourney tickets and special holiday promotions that you can only receive from one of our hosts. Don’t forget, your best interest is our best interest!
Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 7spins . com [typed together]
Regards,
7 Spins Casino Team
I thought I liked The $25 no deposit free chip from their emails. But...
I dislike the fact that the $25 free chip is actually practice money. They make it seem like its a normal free chip like other casino, and unless you dive deep into their Terms and Conditions and translate the purposely confusing wordage you would think its real.
After I had my chip added to my balance I played through several thousand dollars, then took it down to about $200, thinking the max withdrawal would be anywhere from $100 to $180 like other casinos free ND bonus chips. But after being ignored by the live chat for a long time I quickly got someone on the chat by saying I had big deposit I wanted to make, I asked the rep about my playthrough and min/max withdrawal and that is when he informed me the no deposit bonus chips are not real money and its just for practice.
So all together with the lack of customer service (unless you say you have a deposit to make), and the shaddy free chip condition and after trying to read the whole terms and conditions, I've concluded that this casino along with the exactly ran sister casinos should be avoided and to never deposit money. Very Very Shaddy!!! And too many emails!!!
Hello Brian,
Please note that the first bonus you receive on your account, the Sign Up Bonus, is cashable. All bonuses received between this bonus and your first deposit are practice money – in order for you to test the games and decide if you would like to start playing for real.
These are stated in our Bonus Rules section – the link can be found at the bottom of the Main Page. Please refer to:
4. Only the first bonus applied on the player's account is considered a Sign-up Bonus. The subsequent free bonuses that a Member receives before making their first deposit are not considered withdrawable.
We invite you back online, to take advantage of our incredible 500% matching bonus for your first FIVE deposits!
We hope to see you online soon,
7 Spins Casino Team
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