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Real Deal Bet Casino

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Average Complaint Response Time: 2 days

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Real Deal Bet Casino review

  • Features leading slots and casino games from multiple platforms
  • Totally instant-play
  • Compatible with many mobile devices as well as home computers
  • Offers a real live dealer casino
  • 24/7 live chat, international phone, and email support
  • Games proven fair by independent auditing agencies
  • Unavailable to residents of Bulgaria, France, the UK, and some others
  • SSL encryption not in place on registration or log in pages
General info & Latest Promos
Website http://en.realdealbet.com/casino
Established 2015
Owner ZapZap Marketing Limited Casinos
Casino Promotion

Real Deal Bet Casino is a web and mobile online casino famous for its sponsorship deal with heavyweight boxing champion Evander Holyfield. The site features a wide range of slots and casino games from Microgaming, NetEnt, Betsoft, and iSoftBet, including a live casino. Players also have access to the other betting services in the Real Deal Bet network with their account. Real Deal Bet Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Real Deal Bet Casino is unable to accept players from Belgium, Bulgaria, France and its territories, Israel, Turkey, the United Kingdom and its territories, and the United States and its territories.

Virtual Games

Players at Real Deal Bet Casino have access to an extensive range of leading slots from multiple platforms. These include many of the most popular bonus video slots around, including Dracula Slot, Ariana Slot, Rango slot, Spinata Grande slotSugar Pop slot, and Immortal Romance slot, among many others.

In addition to its live dealer section, Real Deal Bet Casino features an abundance of virtual table games. Blackjack and roulette players have access to dozens of variants of each game, from European Roulette and Atlantic City Blackjack to French Roulette and Classic Blackjack Gold. Many other games are also available, including multiple editions of Craps, Baccarat, Oasis Poker, Texas Hold’em Pro, Casino Hold’em, and more.

Real Deal Bet Casino’s video poker selection is also highly diverse. There are both single-hand and multi-hand denominations of many variants, including All American Poker, Jacks or Better, Deuces Wild, Bonus Poker, and even a few progressive titles.

Live Games

Real Deal Bet Casino features a live casino area. This section of the site contains Live Roulette, Live Blackjack, and Live Baccarat, streaming at all hours from a professional casino studio. This enables players to get the experience of a real casino environment at home. Most of the games are available in both single-player and multi-player rooms.

Mobile Gaming

A large number of Real Deal Bet Casino’s games are compatible with almost any smartphone or tablet. There is no app download required: players simply have to log into their account through their mobile browser. All of the mobile versions of games are identical to their original versions aside from the touch-based interface.

Support

Real Deal Bet Casino provides players with reliable 24/7 support. Live chat agents can be reached directly through the casino’s website, providing players with near-instant assistance. Players can also call the casino using an international phone number, although this can incur international calling fees. The casino can also be reached by email.

Security and Fairness

Real Deal Bet Casino uses SSL encryption on the cashier page to prevent people from stealing payment information. However, this technology is not in use on the login or registration pages, which does leave account credentials vulnerable.

All of the games at Real Deal Bet Casino have been audited by a trusted third-party testing agency, such as GLI and iTech Labs. This ensures a genuinely fair gaming experience for everyone.

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Real Deal Bet Casino Reviews by Players

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Inactive user
Reviewed on July 29. 2017

LIKED

The only good thing here was welcome bonus and terms. But dont play here.

DISLIKED

This casino is awful.
You have to wait 5-7 days till your withdrawal is approved!!!
Secondly there is no FAQ or any help docs. At least I was not able to find them.
To withdraw money you have to transfer to sports book account which is very weird.
Please be aware and don't play here.
REAL DEAL BET CASINO REPLIED ON AUGUST 1. 2017
Hello,

We are sorry to hear you are not pleased with your experience in our casino but hope we would be able to change your impression with time.

Withdrawals have significant impact over the Customer journey and we realize that, hence we are constantly trying to improve the process and shorten the time frame of it. In almost all cases, the approval takes up to 2-3 business days but when further checks are required, we might need few more days to conclude them. Together with the good Customer experience, we need to make sure all fairness in the gameplay has been kept and in case of any doubts, we invest more in time the respective request.

As to the lack of FAQ section, there is such and we are sorry you were not able to locate it. You can review it directly from this link: https://www.realdealbet.com/information/faq/.

We believe we are more than capable of improving the way you feel about our casino and hope you will be lucky on the tables and take advantage of the withdrawals procedure plenty more times.

Best Regards,
Daniel
rb0707 1 review
Norway
Message

LIKED

Nothing special about the site. It's slow, its dark, and it's very unappealing. Only cool part about it is Evander Holyfield.

DISLIKED

Corrupt, unethical casino. They will freeze accounts (without any notice) that win money just to limit their losses. Awful customer service, a lot of stalling, keeps telling customers lies about how they operate and the procedures they take towards a given account etc. They even told me I had been on chat at one time, fully knowing myself I hadn't even been online on my account for weeks so they are clearly lying and manufacturing false proof and claims.
REAL DEAL BET CASINO REPLIED ON AUGUST 8. 2017
Hello,

We're very sorry to hear about your experience. Obviously no accounts are being frozen for no reason and I invite you to send me a private message in case I can help with anything.

Kindest regards,

Daniel
Inactive user

LIKED

Nothing. I haven't been able to do a deposit since they have bad deposit methods.

DISLIKED

I have actually only registered and haven't yet made a deposit since they don't have a deposit method that works for me.

I got an email saying that if I were to do a survey that takes about 5-10 minutes I would get 20 free spins as a thank you for the trouble. I did the survey and contacted the live support chat as I was informed. There I was told that "your account is not eligible for such offer". They tricked me to do a survey just to tell me afterwards that wasn't "eligible" to get it. Do not play at this casino! Pure SCAM!!!
REAL DEAL BET CASINO REPLIED ON AUGUST 8. 2017
Dear ROBERT84N,

We're very sorry you couldnt find an appropriate deposit method. Please feel to send me a private message mentioning the payment method you wished to use, so Real Deal Bet team will do its best to add it to our list of available payments methods.
As for the free spins, this certainly shouldnt have happened and here as well, kindly send me your username so we can credit the free spins to your account.

Kind Regards,

Daniel

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Real Deal Bet Casino bonuses

Real Deal Bet Casino complaints

  • 18 of 20 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,350 USD avg amount

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