Stalling payout
MY username is xxxxxxxx. I wait for my money since 1/11/2017. I made withdraw to neteller 400€. Casino never wrote to me. So on 7/11/2017 i decide to send tham my documents. My documents were verified one hour later. Since than they never wrote to me what is hapening. They are saying only this all the time: Your withdrawal is still being reviwed
I have sent the responsible department an email
Asking to treat your case with high priority. Ther standard procedure is 48 hours. Here is obviosly that dont wish to pay. I had no bonus, I roll over my deposit several time
I have sent the responsible department an email
Asking to treat your case with high priority. Ther standard procedure is 48 hours. Here is obviosly that dont wish to pay. I had no bonus, I roll over my deposit several time
Real Deal Bet Casino Complaint Stats
Resolved
18 / 20
Avg. Amount
$1,352
Avg. Complaint Duration
7 days
Avg. Response Time
3 days
Real Deal Bet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 11 out of 12 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.