Real Deal Bet Casino - There is no sign to receive my withdraw $250!

faruque Bangladesh
posted on June 2, 2016.

Hi, I have signed up a account with Real Deal Bet casino on 25th May 2016 and claim their welcome bonus. I had wagered their 45X (deposit+bonus) and managed to withdraw request $250 on the same day. Then I sent documents according to their verification procedures. Today is 2nd June 2016 and went to live chat to know the progress my withdraw. Every time they are saying everything is good, my withdrawal will be processed as soon as possible. But I didn't receive a dim yet! I have attached couple of chat documents where they stated the same as I explained but I don't receive anything from them. Could you help me to resolve my issue please? We are now on 7th day. Thank you.

faruque Bangladesh
posted on June 3, 2016.

This whole week Monday to Friday they keep saying that my withdrawal $250 will be process as soon as possible but they did nothing about that. Moreover, today earlier I contacted with them and support team member assured me my withdrawal will must be process but when I asked them the time then they said nothing about that. Now they runaround to process my small payout of $250 from last week which is not expected from them. Real Deal Bet casino, where is my withdrawal $250?

faruque Bangladesh
posted on June 4, 2016.

Different support agents giving me different excuses on my withdrawal. They talk like they don't know anything about that,they talks like children and they never knows when my withdraw $250 will be processed! Actually they want me to reverse back all then loose all balance till "0" which I never expect from them. I am posting several chat documents what they want to say about my withdraw. Real Deal Bet Casino, when you will process my withdraw $250???

posted on June 6, 2016.

Dear faruque,

I can confirm that your withdrawal has been paid this morning and you should receive the transaction shortly. As a new player, we wanted to make sure all checks are done prior to processing your payment. Still, there was a delay for which I do apologize.

We as a Casino try to provide the best possible experience to our Customers and this particular case is something we try to prevent from happening. We rely on the loyalty of our Customers and it is build on the trust between us. We believe that if our Customers are happy, they will continue playing with us and we prefer to process such withdrawals as soon as possible rather than holding them with the hope they will lose their winnings back. We believe this is the right philosophy.

Keep up the good hits and I can assure you the withdrawals will reach you much faster in future.

Best Regards,


faruque Bangladesh
posted on June 6, 2016.

Payment received,complaint resolved. Thank you.

posted on June 7, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.