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Casino Cruise

7.2
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino Cruise Review

  • UK Gambling Commission license included
  • Mobile casino available
  • Live chat open
  • Various currencies accepted
  • Unavailable to players from several countries
  • Live chat open between 7am GMT and 11pm GMT
General info & Latest Promos
Website http://casinocruise.com
Established 2014
Owner Genesis Global Limited Casinos
Casino Promotion Casino Cruise: 100% upp till 2000 SEK Välkomstbonus

Casino Cruise is an online casino that provides an array of casino games from Net Entertainment, MicrogamingNYX Interactive, Evolution Gaming, Quickspin and Play'n Go. No download is required as all of the games are available to play instantly through a compatible flash browser. Casino Cruise has adapted a 'Cruise Ship' theme with backdrops to make you feel like you are playing from your very own cruise ship guaranteeing you an effortless, first-class experience aboard the casino. The casino operates under the Maltese Lotteries and Gaming Authority under the laws of Malta and the UK Gambling Commission.

Restricted Countries

Players from the The United States of America and its territories, Australia, France and its territories, Spain, Denmark, Iran, Israel, Portugal, Romania and Turkey are not allowed to open their accounts at Casino Cruise. 

Virtual Games

Casino Cruise invite players to enjoy an exhilarating journey and thrilling round-the-world adventure which promises to be full of exciting games. The casino present over 1200 games which incude Video Slots, Table Games, Video Poker Games, Classic Slots, Jackpot Games and a selection of other casino games.

Video slots, like all the other games here, are all available to play instantly in a user-friendly interface. Players can choose to view a selection of the slots or all of the slots and can also use the casinos search facility to find a specific game. Some of the casinos most popular games include Book of Dead Slot, Gonzo's Quest SlotButterfly Staxx Slot and Jungle Spirit: Call of the Wild Slot.

Tables game fans will enjoy the great selection of games. There is a huge range to choose from including the likes of Cyber Stud Poker, Super Fun 21, French Roulette and Baccarat.

Video poker enthusiasts can play the games like Deuces Wild, Joker Poker, Jacks or Better and All American.

Live Games

Players can enjoy round the clock 24/7 Live Games like Roulette, Blackjack and Baccarat.

Mobile Casino

Thanks to the Casino Cruise mobile casino, players can literally access their favourite games on the go. With more than 500 games available on mobile, spinning has never been simpler, or more fun.

Support

There is a good selection of support options available to all players here. Players choose between live chat (from 07:00 to 23:00 GMT), email support and telephone support. The casino provides international toll numbers for Austria, Canada, Malta and Australia. Players also have the option to request a call back from a customer service agent. You can also choose from a very good selection of FAQ's.

Security and Fairness

The casino uses the latest in industry approved Secure Sockets Layer (SSL) encryption technology to ensure any information you send to Casino Cruise is kept safe, secure and fully encrypted. A Random Number Generator (RNG) is utilized to ensure that performance is truly random.

Screenshot

Casino details
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Casino Cruise Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
vevvelillen 1 review
‚ÄĘ Sweden
Message
Reviewed on December 27. 2018

LIKED

Well it was easy to deposit and the 1st bonus worked fine. Even the second one.

DISLIKED

I won on my second deposit and I have been waiting 8 weeks for my withdraw to be accepted.
All docs are verified and accepted.
CASINO CRUISE REPLIED ON APRIL 2. 2019
Good afternoon VEVVELILLEN
Thank you for your feed back it is very much appreciated.
congratulations on your win its great that you are making use of the Deposit offers available to you.
Wishing you all the best luck for the future.
SkyHye 1 review
‚ÄĘ Netherlands
Message
Reviewed on December 21. 2018

LIKED

The software is nice, and it's good they have live chat support., even though this is not a 24/7 service. The staff was also friendly on the chat.

DISLIKED

It is however ridiculous that these guys are glad to accept my 10.000 euro deposit, but when i try to cash out i get the following error: You are able to withdraw but as our T&C¬īs you are able to withdraw 2300‚ā¨ per day, 5200‚ā¨ per week and 22000‚ā¨ per month. What kind of casino has a withdrawal limit of 2300 in a day!?
CASINO CRUISE REPLIED ON DECEMBER 21. 2018
Dear SKYHYE,
Thank you for taking the time to leave your feedback.
I am sorry to hear that you are unhappy with our standard withdrawal limits. I have forwarded this comment to your account manager so he is made aware of your feelings.
I hope you have a lovely weekend and happy holidays!
Piper89 14 reviews
‚ÄĘ United Kingdom
Message
Reviewed on September 3. 2018

LIKED

Slick site
Great selection of games
Good despoit bonus
Fast and friendly CS

DISLIKED

Unfortunately the lag for me on this site is shocking every spin on every game lagging

Just played my 3 rd lot of free spins and it was so frustrating

So for that reason I'm out
CASINO CRUISE REPLIED ON SEPTEMBER 17. 2018
Dear PIPER89,
Thanks for leaving a review :)
I am really sorry to hear about the lagging! The best thing to do is make sure you clear the cookies + cache on your browser to ensure the smoothest possible experience.
It is great to hear that you are enjoying the other features of the site and our support services.
If you ever need assistance please feel free to PM me.
Many thanks :)

Why are you reporting this review?

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Casino Cruise Complaints

  • 67 of 76 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 5,309 USD avg amount

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