Platinum Play Casino

Hello! I can give a honest review on this casino, as a person who is very concerned about not being paid my winnings, and being asked for documents. I believe I can be as honest as possible for people like me who look to join a casino and look at reviews, so I have been with Platinum play for maybe over a year, I had made many small withdrawals under $500 but as it swings in roundabouts I would have periods of loss until I finally got a bigger win. Thought Platinum will eventually ask for documents but they don't always ask you, when you first begin, especially on small withdrawals. Then again with small ones u can be asked sometimes. Recently when I won over 1000 that moment came when they asked me for documents, I thought this was the time all the horror stories I have heard would come true for me, but they asked me for two forms of ID, one was not good quality so I had to resend it, in under 24 hours they sent me an email saying they had approved my documents. I then thought well I wont win now ... but to my surprise not only did they process my documents and pay me my winnings, with in 3 days I also won a further amount of money. This is 100% by far one of the best most honest casinos that there is. I am a real person .. no one has asked me to write this, and I am very thankful to platinum play for keeping to their word as other casinos are not as good as them.

You DO need to be aware that if you have tried to make double accounts they WILL find out, you can't do that, so if you want to play with them, make sure you go in the chat and just ask them to check if your ip has any other accounts, because sometimes we make accounts at lost of casinos and we just forget. The only downside to this casino I think is I wish they had some of the newer games like book of dead, and Egypt pyramid game. I would be so happy if they did bring them in .. and the only other thing is sometimes the customer service can miss understand what I'm saying, or get grumpy at me ... although I am nearly friends with the chat now as I've been around for so long they know me. lol. Well this is my review .. I do play live games a lot .. so I'll probably see a lot of you around XD

I've come across this casino with great enthusiasm, I'm offering a great bonus so it's perfect I thought. Of course, just a big bubble. The modern and dynamic look of the casino attracts attention. This casino belongs to a large family of casinos and bears on Microgaming. Every day I make up promo and lace offerings. I do not have a bad experience, I was quite conspicuous and if I only played my chosen games everything was OK.

I do not have a wagering of their bonuses, and the money arrival time is going to help. Also min. withdrawal could be reduced.

Great range of games, Good chances of a win, great customer service

Can be a little slow with the withdrawl sometimes.
Very rarely offer free spin incentives.

Great Bonusses on every Day with 90%, 100%, 120%. Service is ok. Game selection is good.

Since the casino changed hands, old accounts are treated like new accounts. All statuses are gone. Gold status, platinum status and diamond status were simply deleted. I have been playing PP for 10 years, but I will not do it anymore.

This site is garbage ...
It’s a waste of money hated it the intro was ok then the secound deposit and anything after that was nada no interesting promos, don’t be intise by there invite not true you will have to invest hundreds for it to come to light not even this star

Yes, 3 weeks is standard for them to pay out. I finally got my 3000euro winnings after 3 week. Same happens 2 friends of mine, the ask for verifying again and again and again, and than the say the cant make withdraw on credit card. The even called me and I finally thought the gonna pay me now, bot no, there is always something else. The play a kind off "Cat and Mouse game"

Now I am waiting from 7Sultans for the pay out witch is the same platform and same chat....It is to bad the are continuing like that, the have such nice offers all the time. I am verified on at least 25 malta based casinos and never had any problems before. You waste so much time with e-mails, chat (witch is the slowest of all) the average answering time is 3min, and if you don't answer in 1 min the cut you off! (I have copy's off all chat to prove that.)

Games selection is fair on mobile. Payout is very good. Connection issues, laggy and screen is distorted in IPad, good on PC.

Withdrawal over 3 weeks and still do not have funds transferred, not much options in Canada for withdrawal and lack of understanding from support on Canadian banking details. Asked for reversal after 3 weeks of waiting and declined. Online support is very slow.

When I think about this Platinum Play Casino, my memories go back as far back at the early 2000s, because it was during those early years that I had signed up at the casino. Yes, it was that long ago, and frankly speaking, I cannot remember if I had closed my account at Platinum Play Casino or not. Not that it matters now anyway. Ah well, after being dormant for so long, I'm sure the casino would have closed my account by now, but the records may still be somewhere in Microgaming's data bank.

What I can remember is that platinum Play was one of the better dedicated Microgaming casinos at that point in time, with a few other sister casinos, and that I had deposited and played quite a number of times there. However, the fact remains that I could not make any single win at any Microgaming casino in those days, which eventually led me to totally abandon all Microgaming casinos that I have opened an account at, turning my focus to Playtech casinos instead. In fact, I had signed up at practically every Microgaming casino that allowed me to register, so the number of accounts that I had was pretty large. However, my luck at each and every one of them was simply disastrous! Perhaps being not so experienced at that point in time may be a reason for it, but that wouldn't make any sense at all, because I could make wins at many Playtech casinos.

Nowadays, my interest in a few of Microgaming games has since been rekindled, but I can only play these few games at multi-platformed casinos. All of dedicated Microgaming casinos have now been completely blocked off by my local ISP and I simply cannot access them anymore, except for one - Wild Jackpots Casino, but this casino too have since proven to be disastrous for me as well. Nonetheless, my account there remains open and I only play there perhaps once or twice a year. It looks like the only luck I can get on Microgaming games is from a multi-platform casino! Very strange indeed, but very true for me!

I got something in the mail from platinumplay saying I get 20 free spins if I register with them, so I register now on this thing I got in the mail there is no expiry date, I tried getting my 20 free spins and they tell me the offer has expired ... but yet no expiry date on the mail thing I got ... I don't know this casino did not impress me from the start, and the live support was slow took them like 20 min to answer me, and I mean to start the conversation.. I'm seeing good things about this casino but my experience makes me not want to play here at all ....

I was register in this casino before a couple of weeks, before 3 days I was decide to make a deposit of 5 eur just to see h0w games work. I get the 5 eur bonus so I play with 10 eur. Met the wager and request a payout. I get the money 48 h later without any documents verify they pay my very fast with no excuses and I am very satisfied with this casino.

The live support is very quick and the answer you fast and help you on every question.

The have nice games like tiger, lion pride, thunderstruck etc, this is my first casino with no delays with withdraws, so I recommend this casino.