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Blacklisted

After being notified that Drake Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why Drake Casino is being added to our blacklist.

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Drake Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 19 Reviews
5.6/10
19 Reviews
Complaint Response 23 Complaints
2 days avg. 23 Complaints
What we like
  • Instant-play gaming
  • Select games on Apple and Android devices
  • Full range of 3D video slots, table games, and video pokers, among others
  • Live chat and phone support available during most hours of each day
  • Secured with 128-bit SSL encryption
  • Proven fair by TST
What we don’t like
  • Unavailable to residents of the Netherlands, China, and some other countries
  • Live chat not available between midnight and 9AM
  • Users outside of North America may be charged for international phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Drake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.drakecasino.eu
Established
2012
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino

Drake Casino is an online casino with a sleek design powered by the Betsoft platform. The casino offers 3D video slots and other casino games directly through its website, available either on a computer or on the go.

Restricted Countries

Drake Casino cannot accept players in any of the following countries: Antigua and Barbuda, China, Curacao, Israel, Libya, Myanmar, the Netherlands, Nigeria, North Korea, Sierra Leone, Somalia, and Syria.

Mobile Gaming

Many of Drake Casino's most popular slots and table games are available for mobile users. The games are compatible with most Apple and Android devices. To play, simply visit the Drake Casino website while on your device. You'll instantly be redirected to the mobile version of the casino, where you can log in with your existing account information or create an account if you do not already have one.

Security and Fairness

Drake Casino does all of the things that an online casino should do to protect its players. Any sensitive data is kept encrypted through 128-bit SSL technology from VeriSign, one of the world's best online security companies. Additionally, Drake Casino is bound by a privacy policy to prevent third parties from obtaining your personal information.

The Betsoft platform used by Drake Casino is continually audited by TST for fairness purposes. While it would be nice if this information was available on Drake Casino's website, players can go to Betsoft's site to quickly see the most recent audit. All tests meet the high standards of the Alderney Gambling Control Commission.

StallCation

Complaints

Read the complaints other players have left for Drake Casino. Learn more about complaints.

Show all complaints
Drake Casino - Deliberately dragging their feet for weeks on a $1,120 withdrawal

Ok first if all Id like to say that I love online gambling. I probably gamble on at least 150+ different sites. I'm very familiar with their guidelines for verifying identity and withdrawal processes. But, when you know without a shadow of a doubt that one is operating outside of the legal guidelines then it's something that people need to be aware of. With that being said, I have cashed out thousands of dollars from many many online casinos and there appears to be some red tape from time to time with them here and there. However, most casinos are simply wanting a piece of information to close the issue do they can begin the withdrawal process for you. Now, Drake Casino on the other hand tried every single thing they could try to come up with to avoid letting me receive $1,120.00 of winnings I earned. I mean they gave me the runaround and lied to me so many times that it was insane. Too many issues and lies to even count. They would say that they just needed this one more thing and the money would be transferred at least 20 different times. I'd fulfill the document request and they would approve it and then try n come up with something else. They had told me every day that my money would be there today for over 3 weeks. Then after that 3 weeks if lying to me every day they sent me an email saying they had just bank wired it and to give it at least 12 full business days before I consider it late. I had big plans for that money for me and my 3 son's that I raise all by myself. I wanted to show them a really great weekend and buy them some things they liked as well. Unfortunately, I've had to put off that great weekend over 3 times to them and watched their faces be sad for all those 3 weekends. My heart goes out to these little guys cuz they have patiently waited as much as they can and I know it's breaking their hearts. I believe the Drake Casino may be drawing quite a bit of interest off of people's money by the longer they can hold onto it. I know many places do but when it is owed legitimately by a paying customer who jumped every hoop on top of working hard to win in the first place, it's time to pay up! Because of this matter, I got ahold of the gaming Commisioner in hopes of possibly someone investigating this matter but he informed me that they weren't really taking complaints and he has just got into the position so it would be quite sometime before they even considered it. So, as I sit here on yet my 4th Saturday of the 4th weekend awaiting still for this bank wire if $1120. That I may never get , I want people to know about Drake Casino and their poor poor customer service on withdrawals so that it might not ever happen to them. My advice is simply this, do not use your hard earned money on Drake Casino! You will be forever sorry and be unhappy with the return of it. They are very dishonest and scandalous , not to mention greedy and disrespectful to the hardworking middle class American!!! Ty

staus Rejected
$1120
Drake Casino - Giving me the runaround with a $100 withdrawal

So basically i won a free entry tournament, ($500) and i was told i can only withdraw $100 because i have never deposited.

So i read the terms & conditions under the tournament description, and it states “max withdrawals for nondeposit players is $160”

So i then contact them vis email and ask why i can only withdraw $100, and they explained that $40 is for the wire transfer fee.

Okay, so then i asked what about the other $20?

And the rep said $60 is the old fee, it is now $40. So basically i cant withdraw $120. And shes going to look into the error on their website and fix $160 to $140.

I feel like i should get $120. Not my fault there was an error.

So anyways, since i never deposited in the past, my only option for a withdrawal is bank transfer.

Max wait time to receive a withdrawal via bank wire is “12 business days”

I got an email on April 27,2020 saying my withdrawal was processed.

It is now May 15, 2020, and day 15, and earlier today i was told i was going to get it “supposedly today or tomorrow” - said by the rep on live chat.

(By the way, i had to deposit today to even get access to the live chat feature, so i can ask about my withdrawal)

Bank wires dont get processed on weekends. So what the heck!

Its only $100 . I SHOULD be getting $120 to be honest.

12 days is long enough. And now the weekend is here and im pretty sure i still wont get anything from Drake Casino on Monday.

Worst withdrawal ive had thus far in my online casino experiences.

staus Resolved
$100

Complaint Statistics

Resolved 19
Avg. Amount $ 1,276
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
5.8/10 19 reviews

Top reviews from our players

I have been playing with Drake since 2022. Their 7 up 7 down was awesome to play and I win a lot. They are safe to invest and you can win a lot if you play with patience. I also withdrew my funds a few times they are fast too.

Sometimes the website is pretty slow but it's not a major problem. I think they will take care of this ASAP. I have been using them since 2022 and I got slow few times so far.

Considering my options living in these United Sates. They have a decent game selection. I would like to see them add Quora like most similar platforms have. Other than that there are only 2 other providers I will even play at and they are both proprietary (3dice & Slotland) leaving them very limited in availability.

I really don't understand how these guys have such a high rating. Never cashed at any of the 3 sites (drake,gosip,vip). Some of the only rival/saucify sites I haven't cashed at. Most multiple times to a point I can't receive bonuses at 90% of them for cashouts overshadowing deposits. I've even had slotslv (when they were one) and ducky luck both put me on some list of global skilled players.

That's not even what I dislike the most. They're browser platform is annoying in how after leaving a slot. It always loads only 10-15 slots at a time. Continuously having to load & load again to get back to where you just were. Then the bonuses.

First off it is lame how you can't claim until after your deposit. I wouldn't care but several times I have seen a bonus under "available bonuses" in the cashier. Only to have them disappear after my deposit goes through. Probably better off considering they have 50-60x WR on all bonuses. However as I aforementioned I haven't experienced any form of luck here. Clean deposit or not.

On top of all that they have these new "free spins" which rub me the most. Probably why your reading this. They call them "play now pay later free spins". ROTFL...It's just a crumby spins deposit bonus. Sure you can spin but the winnings from said spins won't be attributed to your balance until you make a deposit.
Why call them free spins. We all know better. Not fooling anyone. Just makes me feel like you think I'm a mark. Which might have some validity. However not your average midway sucker. Although even they know the difference between free and deposit required.

It bothers me that when you look for a review of Drake, the first things you see are all negative. I just started playing online a few months ago, and I went on a saga of trying all reputable (and maybe some not) options for US players. And I gave them ALL a very fair shot, read all of their Ts & Cs, etc. I've found only a few that I think are good but I don't want to mention others here. Of those few, I've only cashed out with 2. Drake and Bovada. Bovada was when I first started and it was quick and super easy; but I think that's because casinos like new money. Drake was definitely more difficult and longer, but you're going to deal with red tape on all of them.
I like Drake because its one of very few that provides a safe and fair playing environment. For proof, check background things like cookies, etc when playing on Drake vs others. They don't have 15 bots monitoring your play to make adjustments and increase profits. I'm probably a small player to ppl here - I tend to deposit $50 or $100 USD and play $1/spin in the casino and I at least want to feel like I have a fair chance at winning. On most, I spin out in 10 minutes. On Drake you get some good, fun playtime in and you so seem to win more often. I just feel like they did it "right."
The $300 min cash out seems pretty reasonable to me. Why bother below that - especially when they're wiring money all over the world. My rule is $1K min to prompt a cash out and that's why I did at Drake.

Only had the 1 withdraw and that is the only reason I dropped the 1 star. It was a little more painful that it probably needed to be. The winnings were from a Bitcoin deposit but they treated it as a credit card transaction because my early deposits were CCs. So they did make me just through those hoops no matter how many times I told them I use BTC now. They pointed to some obscure rule in their Ts and Cs and it also took a week and a half, but in fairness it was my 1st. And all good - I eventually got it and of course they make it easy to redeposit some if you want to play in the meantime - people on the phone are nice.

Overall, service was good, pay out was fast, and there is a good variety of games. I'm writing this after the site was blacklisted. I got paid $500 as of today. 1/17/20. So I'm not sure what the certificate problem is but it didn't affect me.

At times the free bonus structure can be confusing. Free spins are awarded but require a deposit to claim the winnings and standard bonus rules apply. Play through is a little high but not insane.

The best I've played at since internet gaming started. Customer service is spectacular payouts are promptly handled. Lots of bonus offers. I've played at a ton of online sites, can't think of any better.

Sometimes it's hard to deposit.
Free spin bonus offers should tell you how much the wager is for spins prior to accepting them, if they're a low amount it's better to take your daily bonus instead.

- Payouts are done fairly fast within a week, after your account is verified.
- Very nice birthday gifts, very welcomed.
- Customer service is pretty solid.
- Fairly large selection of BetSoft games, however I would love for them to include more in the near future.
- Overall, I can recommend this Casino, they are trustworthy.

- The "Drake Club" is a little bit unfair, since after withdrawing your winnings, you are downgraded to a very low level, to a point that you are no longer even qualified for some promotions.
- A lot of the games are broken when tried to played "for fun". I have tried to explain it to CSR about it several times, but I was told it is something on my end, which after trying it on several devices and different networks, I can assure you it was not.
- Larger selection of Free Spin Games would be a huge plus, however I can see that they are starting to mix it up a little, so that is a plus.
- The Tournament games should open in the new, dedicated window. They have terrible scaling with your browser window, so if you are trying to say watch a video on one half of the monitor and play on the other you will have a terrible time doing so.

Hi SemiSerious, Thank you for the review! We welcome both positive and critical reviews as we believe that this is the best way to improve on issues that matter to the people that are most important to us...... Our customers :) Regarding Drake Club, all new players start out at the Platinum level. At this point though, your game play largely determines what level you are set to next. We take into account the volume and real dollar amount of the bonuses you accept, deposits you make, withdrawals you take and wagers you submit and this determines your level until one of those things changes in some way. This can change over time and each player will experience this differently. Long term play is rewarded with up to 100% on every deposit and many more perks to go with that. The more you play the more goodies you qualify for. We will look into changing up the games for free spins more frequently. We will also be releasing new games bi-monthly (approximately) that will be featured for upcoming free spin bonuses. Our tech team is working on better scaling for the tourney window. I do not yet have a time frame for that but I assure you that this is on our radar. Once again, your combination of critical and positive words is much appreciated. Cheers, Kyle Drake Casino

user avatar
Inactive user
1/10

Nothing - please see negative comments based on my experience below. They are a siste site to drake casino which does not offer wagering to UK customers but still take your money.

Poor customer service
Rude customer service
Re-open you account and send you promotional material if you self exclude
Stay away and join a reputable casino!

After I made my first small bitcoin deposit I turned it into $300 rather quickly, I chose to withdraw via bitcoin also and they paid me within 2 days.

Impressive! Especially in comparison to many other casinos that take 72+ hours to process bitcoin payouts. I would highly recommend Drake Casino, they definitely made a loyal player out if me.

The withdraw minimum of $300 is a bit high for bitcoin, hopefully they consider lowering it in the future.

Thank you for the great feedback. Bitcoin has grown in popularity and is a great option for fast deposits and withdrawals. I will pass forward your comments about the minimum limit. Best, Maria

user avatar

Great game selection and a site that has never crashed on me.

I've deposited 14k and played 23 different games all resulting with the most horrific returns imaginable. The same slots are consistently tighter here. I've never had a win streak and my rtp% remains at 86% for all games. After not playing there for a few months I tried yesterday and about $600 in deposits were met with a return of less than 50%. If I were you I would play elsewhere.

Inactive user
1/10

Payouts are fast and live chat is very responsive. Bonuses are commonly available.

Obvious something is not right with the casino as jackpots on games like Good Girl Bad Girl on the Good side have never hit in 6 months yet they hit EVERY day on the other sites.

The other platform they have I have played a ton and the payout is about 25% on those slots.

I think they may be possibly going under so I am not playing there anymore. Nothing worse than finally winning on a site and then they go under. This is exactly what I think will happen with this group given they have a horrible game selection compared to the other sites and one of worst payout percentages I have ever seen online as well.

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