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Blacklisted

After being notified that Drake Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why Drake Casino is being added to our blacklist.

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Drake Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 19 Reviews
5.6/10
19 Reviews
Complaint Response 23 Complaints
2 days avg. 23 Complaints
What we like
  • Instant-play gaming
  • Select games on Apple and Android devices
  • Full range of 3D video slots, table games, and video pokers, among others
  • Live chat and phone support available during most hours of each day
  • Secured with 128-bit SSL encryption
  • Proven fair by TST
What we don’t like
  • Unavailable to residents of the Netherlands, China, and some other countries
  • Live chat not available between midnight and 9AM
  • Users outside of North America may be charged for international phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Drake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.drakecasino.eu
Established
2012
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino

Drake Casino is an online casino with a sleek design powered by the Betsoft platform. The casino offers 3D video slots and other casino games directly through its website, available either on a computer or on the go.

Restricted Countries

Drake Casino cannot accept players in any of the following countries: Antigua and Barbuda, China, Curacao, Israel, Libya, Myanmar, the Netherlands, Nigeria, North Korea, Sierra Leone, Somalia, and Syria.

Mobile Gaming

Many of Drake Casino's most popular slots and table games are available for mobile users. The games are compatible with most Apple and Android devices. To play, simply visit the Drake Casino website while on your device. You'll instantly be redirected to the mobile version of the casino, where you can log in with your existing account information or create an account if you do not already have one.

Security and Fairness

Drake Casino does all of the things that an online casino should do to protect its players. Any sensitive data is kept encrypted through 128-bit SSL technology from VeriSign, one of the world's best online security companies. Additionally, Drake Casino is bound by a privacy policy to prevent third parties from obtaining your personal information.

The Betsoft platform used by Drake Casino is continually audited by TST for fairness purposes. While it would be nice if this information was available on Drake Casino's website, players can go to Betsoft's site to quickly see the most recent audit. All tests meet the high standards of the Alderney Gambling Control Commission.

StallCation

Complaints

Read the complaints other players have left for Drake Casino. Learn more about complaints.

Show all complaints
Drake Casino - Deliberately dragging their feet for weeks on a $1,120 withdrawal

Ok first if all Id like to say that I love online gambling. I probably gamble on at least 150+ different sites. I'm very familiar with their guidelines for verifying identity and withdrawal processes. But, when you know without a shadow of a doubt that one is operating outside of the legal guidelines then it's something that people need to be aware of. With that being said, I have cashed out thousands of dollars from many many online casinos and there appears to be some red tape from time to time with them here and there. However, most casinos are simply wanting a piece of information to close the issue do they can begin the withdrawal process for you. Now, Drake Casino on the other hand tried every single thing they could try to come up with to avoid letting me receive $1,120.00 of winnings I earned. I mean they gave me the runaround and lied to me so many times that it was insane. Too many issues and lies to even count. They would say that they just needed this one more thing and the money would be transferred at least 20 different times. I'd fulfill the document request and they would approve it and then try n come up with something else. They had told me every day that my money would be there today for over 3 weeks. Then after that 3 weeks if lying to me every day they sent me an email saying they had just bank wired it and to give it at least 12 full business days before I consider it late. I had big plans for that money for me and my 3 son's that I raise all by myself. I wanted to show them a really great weekend and buy them some things they liked as well. Unfortunately, I've had to put off that great weekend over 3 times to them and watched their faces be sad for all those 3 weekends. My heart goes out to these little guys cuz they have patiently waited as much as they can and I know it's breaking their hearts. I believe the Drake Casino may be drawing quite a bit of interest off of people's money by the longer they can hold onto it. I know many places do but when it is owed legitimately by a paying customer who jumped every hoop on top of working hard to win in the first place, it's time to pay up! Because of this matter, I got ahold of the gaming Commisioner in hopes of possibly someone investigating this matter but he informed me that they weren't really taking complaints and he has just got into the position so it would be quite sometime before they even considered it. So, as I sit here on yet my 4th Saturday of the 4th weekend awaiting still for this bank wire if $1120. That I may never get , I want people to know about Drake Casino and their poor poor customer service on withdrawals so that it might not ever happen to them. My advice is simply this, do not use your hard earned money on Drake Casino! You will be forever sorry and be unhappy with the return of it. They are very dishonest and scandalous , not to mention greedy and disrespectful to the hardworking middle class American!!! Ty

staus Rejected
$1120
Drake Casino - Giving me the runaround with a $100 withdrawal

So basically i won a free entry tournament, ($500) and i was told i can only withdraw $100 because i have never deposited.

So i read the terms & conditions under the tournament description, and it states “max withdrawals for nondeposit players is $160”

So i then contact them vis email and ask why i can only withdraw $100, and they explained that $40 is for the wire transfer fee.

Okay, so then i asked what about the other $20?

And the rep said $60 is the old fee, it is now $40. So basically i cant withdraw $120. And shes going to look into the error on their website and fix $160 to $140.

I feel like i should get $120. Not my fault there was an error.

So anyways, since i never deposited in the past, my only option for a withdrawal is bank transfer.

Max wait time to receive a withdrawal via bank wire is “12 business days”

I got an email on April 27,2020 saying my withdrawal was processed.

It is now May 15, 2020, and day 15, and earlier today i was told i was going to get it “supposedly today or tomorrow” - said by the rep on live chat.

(By the way, i had to deposit today to even get access to the live chat feature, so i can ask about my withdrawal)

Bank wires dont get processed on weekends. So what the heck!

Its only $100 . I SHOULD be getting $120 to be honest.

12 days is long enough. And now the weekend is here and im pretty sure i still wont get anything from Drake Casino on Monday.

Worst withdrawal ive had thus far in my online casino experiences.

staus Resolved
$100

Complaint Statistics

Resolved 19
Avg. Amount $ 1,276
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
5.8/10 19 reviews

Top reviews from our players

Inactive user
9/10

When you type in Google Drake casino first, which will show you the "Play 3D Slots and Mobile Games ...", this is the biggest feature of this casino, which was established in 2012. The casino is licensed by the government of Curacao, and used a more present and one less represented the casino software. The less known is Arrow's edge, but that does not mean that the quality of its software at a much lower level of Betsoft, which is the other software that Drake Casino used. Guessed, Arrow's Edge has nothing to do with the mega popular series Arrow but equally inspiring in its field.

I would like to add that the above Arrow's Edge software is used more and Gossip Casino. The games at this casino I mostly played good old Betsoft, specifically Mamma Mia and Viking Age slot. I see that in a lot of forums Drake Casino got a slightly lower grade, probably due to a little "poorer" design slots from Arrow's Edge offers, but it all falls into oblivion when you me, from personal experience say that they have a very good bonus promotions that often like that processed loyal players, what i am. Drake Casino is not something beautiful at first glance, but once you enter deeper and see what the possibilities are, then you and the relatively low scores of self-appointed critics will not be worth anything.

Customer support is not bad, although it is a long waiting for a reply by mail, at least in my case. But their live chat works perfectly, and I want to say to people who work on this type of contact: Way to go, guys! Payment I committed only one in this casino, I received a welcome bonus but the money from the account is vaporized for barely an hour. So I did not get a chance to try out more games in addition to the above-mentioned. The impression is that Drake Casino is not the most beautiful on the Internet, but the graphics and all deficiencies shifted and focused solely on trust and fair play. In my view they are definitely succeeded in that, when I withdraw money then I write about it somewhat, then to play Drake Casino and be successful.

Decent variety of games and nice bonuses. I got decent support in setting up an account and getting started.

Absurd wagering requirements and conditions. This place is good if you just want to play for the experience, but have no hopes of winning or being able to withdraw the winnings.

The games was fabulous &very fun with many varieties!
Offer many different blackjack table games.

I've had trouble making a deposit & customer service was very inconsistent & not very skilled with the information they provide. I had to ask 2 representative 2 of the same questions in which I was provided 2 different answers.

The bonus rollover is absurd. I can understand house advantages but their rollover fulfilled is unheard of. Ex. 5000 is your rollover. Rollover fulfilled is 2 points every $10 you wager. Not the amount of money you wager like other casinos but they go by point system. Let me repeat... for every $10 you wager that 2 points & you have 5000 points to rollover. I'm no mathematician but do I need to say more?

I have 6 other online casino open but DRAKE CASINO is by far my WORST casino experience. If you like to waste money & enjoy a bad time then this casino for YOU!

Fast response from payouts department and great communication. Flash based casino has all games that can be used from a browser - might require regular updates from Java, but worked on a Macbook using Chrome and Firefox. Decent selection of games to play and all interfaces and website are clean and easy to use.

Might be difficult for some players to have a viable checking account to get a wire transfer (required on first two cashouts). Cash grab games are very tiny and are some of the oldest games in that series. If you don't like the 3d based games (some of which in this software just do _not_ payout) you can only play cash grab and the supposed 'super slots' which are perhaps some of the lamest games I've seen for 10 years playing online slots.

Nice game selection.

Absolutely the worst RTP and I'm a platinum player. I've deposited nearly 20K playing 10 different games with perfect strategy. My RTP is about 50% and they do not reply to emails nor return calls.

Inactive user
5/10

I have never heard of Drake Casino before, until I received an email from them with 40 free spins inside with 40 x wager. The bonus was there and added immediately so I didn’t have to bother with the live support. I saw another promotion after completing my free spins and there the tricks start, in order to use the 22 dollars that I won and start my wager I needed to make a deposit. Well it won’t happen from me, there are many other casinos offering free spins without a wager so I don’t know what this casino is so special about or famous, but I wouldn’t deposit here anyway.

I redeemed 1000 reward points and they are for some future spins. I see they have more than 100 available vegas games. They have Drake Club, Amber is the entry level and you are automatically enrolled to this level.

This casino was established in November 2014 and maybe that is the reason I haven’t heard of it before. I found out that their RTP is very high and they are available in Instant Play and Mobile mode. What I have also noticed is that they have games for everyone's taste and they welcome US players, for what I am glad so this looks like a promising casino to me.

They don’t offer live dealer games and I think that a nowadays casino should pay more attention to that. If you like them on Facebook you will be awarded with 5000 points. I checked their Facebook page they are giving quizzes with 100 free spins as a main prize and I noticed that their reward program is quite amazing. I am glad to see that they have many 3D slots available to play on.

I checked their withdrawal options and bank wire seems like the only method for a payout. Also the minimum withdrawal here is 100 dollars which is very high. I don’t like casinos where I can make 50 euros and not be able to withdraw.

A few days ago I became a member of Drake casino, which is based on Betsoft platform, mostly because I've read some good reviews about their 3D slots and it sounded really interesting. They have 100% match bonus for first three deposits, but I was more interested in trying them out with minimum deposit.

They have instant play, so I sticked with it and overall it worked very good. I made the minimum deposit of 25$. It took a few minutes to get the money in my account, and when it was done, I started to play the 3D slots. First I tried A night in Paris, which is a 5 reel 30 payline slot. I placed 0.60$ bets, which are the smallest if playing on all lines. I really liked the french music this slot played. But when I had 10 totally empty spins, I decided to switch it to Golddigers. I placed 0.60$ bets and the first few spins gave me 1.25$ wins. But after 5 good spins the empty ones came, so after I played it for more than twenty minutes my balance was down to 12$.

Hoping to get winnings I went to Fruit Zen slot. It looked really nice with all the pastel colors. I played it for 15 minutes with 0.20$ bets but my loosing only continued and I didn't get any winning out of this game. I mean, nothing at all, 0.

The last game I played there was Mad Scientist, which with 0.40$ bets and lots of empty spins or few coin wins emptied my balance completely.

Even though I didn't get winnings from the 3D slots, I really enjoyed my experience at Drake casino. I liked their casino room, the games and especially the look of 3D slots, and the variety of them is great.I think I will make another deposit there sometime and try their other games as well.

I would NOT deposit $$$ at Drake Casino until I finish my investigation because so far I have nothing positive to say except their 3D Slots have nice graphics.

Drake Casino presents 5 different withdrawal methods to choose from but then it states: "Due to high volumes of cash requests at this time, cash withdrawal availability is limited at this time. We apologize if this causes any inconvenience, however bank wire remains our premier withdrawal method, and has no limitations at this time."

The fee for a withdrawal via bank transfer is $60...which is the highest I have ever seen. Also, I have not attempted a withdrawal because I have only won $100 one time after making over 20+ deposits for $25 bucks. Odds are one of the worst at Drake Casino I have ever seen too. If I get to that amount again I will attempt to withdrawal and report the process. Win $100 - $60 fee = $40 bucks is all I would get. That is practically robbery.

Oh and the 24-hour Live Chat....I just tried to chat with Drake Casino and it is 9:36am EST where I am located. No one is there as I got the following message: "Unfortunately, our team is currently unavailable. However, complete the form below to leave a message with us and we'll get back to you as soon as possible."

This is my review of the Drake Casino which is Betsoft platform. I am not that big fan of these kinds of casinos but I like some of their game like Slotfather, Mama Mia and Mr. Vegas slot so I saw one banner for 25 free spins and decide to sign up.

I did sign up after that I did get the 25 free spins on Rocks Revenge and won about 8 dollars, so the wagering was pretty high X60 the bonus I tried to wager it played about half an hour but nothing. After one week they did send me like they are sending every week weekly news about their casino with a quiz question so you can answer them via facebook or via live chat, you should give them the right answer and you been awarded 25-30 free spins depends on what slot game they offer the free spins that week. So before 6th months ago they were offering free spins but you were not supposed to make a deposit so you have to wager the free spins and you can cash out from the free spins, so I think free spins is free, not as you must make a deposit. But their story changed several months ago they are offering the same thinks every week, but the difference now is that you are eligible for the free spins but after claiming them you must make a deposit if you want to play with the bonus round from the free spins, so they changed the game.

I like this casino never deposited here, as I did read about Drake casino there are no complaints about them so I guess it’s a solid casino. I would recommend this site because I didn’t manage to find anything big about them, that someone is complaining, about theirs chat support I would give them 9/10, I have never waited more than few seconds, they are nice not like some others casino chat support, about cashing out from them I didn’t have experience and that is most important thing that every player would like to know.

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